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Contract Help Desk Jobs in Springfield, MA (NOW HIRING)

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Contract Help Desk information

See Springfield, MA salary details

$12

$23

$33

How much do contract help desk jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for contract help desk in Springfield, MA is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace the role of a Contract Help Desk professional. Help desk staff are still needed for complex issues, customer communication, and system management that require human judgment and technical expertise. AI tools can enhance efficiency but typically serve as support rather than complete replacements in help desk roles.

What jobs pay 4000 a week without a degree?

A Contract Help Desk role typically does not pay $4,000 a week without significant experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or specialized trades, but most require experience, certifications, or licensing rather than just a degree. Freelance consulting or certain technical roles may also reach this income level with the right expertise and client base.

Are help desk jobs still in demand?

Help desk jobs, including contract help desk roles, remain in demand due to ongoing needs for technical support in various industries. These positions often require customer service skills and knowledge of troubleshooting tools, and demand is expected to grow with increased reliance on technology and remote support services.

What jobs make $3,000 a month without a degree?

A Contract Help Desk role can pay around $3,000 per month, especially for experienced technicians providing remote or on-site technical support. These jobs often require strong troubleshooting skills, familiarity with hardware and software, and sometimes certifications like CompTIA A+; a degree is not always necessary. Compensation varies based on experience, location, and the complexity of support provided.
What are the most commonly searched types of Help Desk jobs in Springfield, MA? The most popular types of Help Desk jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Contract Help Desk jobs? Cities near Springfield, MA with the most Contract Help Desk job openings:
Infographic showing various Contract Help Desk job openings in Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 62% Full Time, 19% Part Time, 1% Temporary, and 17% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $47,985 per year, or $23.1 per hour.
Senior Manager, Environmental Operations (onsite)

Senior Manager, Environmental Operations (onsite)

Collins Aerospace

Windsor Locks, CT

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Collins Aerospace rating

8.4

Company rating: 8.4 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

26th of 60 rated aerospace companies


Job description

Date Posted:

2026-06-25

Country:

United States of America

Location:

US-CT-WINDSOR LOCKS-B1 ~ 1 Hamilton Rd ~ BLDG 1

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access certain necessary systems.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

The Sr. Manager of Environmental Operations provides strategic guidance, technical expertise, and operational leadership to strengthen EH&S capability, and ensure regulatory and corporate compliance for a complex manufacturing operation with wastewater treatment plant and a hazardous waste facility. The role partners closely with site leadership to implement prevention-focused programs, build EH&S competencies, and environmental stewardship into daily operations and decision-making.

What You Will Do:

  • Provide strategic leadership and oversight for all environmental operations, including hazardous waste management, industrial wastewater treatment, stormwater compliance, air program support, and chemical management.

  • Serve as the primary program owner for RCRA, TSCA, SPCC, and SWPPP compliance, ensuring all regulatory, permitting, operational, and reporting requirements are met.

  • Manage the RCRA Part B Permitted Hazardous Waste Storage Facility, ensuring safe, compliant, and efficient handling of hazardous waste across multiple operational functions.

  • Lead federal, state, and third‑party regulatory inspections and audits, including EPA, CT DEEP, Local Fire Marshal, and corporate assurance reviews, maintaining a strong track record of zero non‑compliance findings.

  • Oversee environmental data management systems (EH&S DESK, WIMS) to ensure accurate reporting, performance tracking, and regulatory submissions.

  • Direct the development, implementation, and maintenance of environmental policies, standard work, training programs, and management system elements.

  • Collaborate with cross-functional teams including operations, engineering, facilities, laboratory services, and quality to support business objectives while ensuring compliance.

  • Manage and optimize the environmental operations budget, ensuring proper resource allocation and financial stewardship.

  • Lead continuous improvement initiatives leveraging CORE tools, enhancing program efficiency, reliability, and risk reduction.

  • Serve as a key EH&S leadership team member, providing guidance, coaching, and support to environmental staff and operational partners.

  • Ensure strong customer service and communication with internal and external stakeholders, maintaining high standards of ethics, compliance, and professionalism.

  • Must be willing and able to travel up to 5% of the time

What You Will Learn :

  • Learn to provide leadership and foster partnerships across all levels of the organization to cultivate a culture of EH&S improvement. 

  • Gain experience in responding to emergencies and urgent issues, establishing efficient incident investigation processes to prevent future occurrences. 

  • Acquire expertise in advising on environmental sustainability initiatives, focusing on reducing water use, greenhouse gas emissions, hazardous waste generation, and increasing recycling rates. 

Qualifications You Must Have:

  • Typically requires University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience  

  • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract ​ 

  • 5+ years proper experience with environmental compliance

  • 5+ years experience with hazardous waste or wastewater operations

Qualifications We Prefer:

  • Prior leadership experience 

  • Demonstrated expertise in RCRA, TSCA or SPCC

  • Experience leading regulatory inspections and audits with federal and state agencies.

  • Knowledge of environmental management systems and tracking platforms.

  • Ability to manage budgets, projects, and cross-functional initiatives.

  • OSHA 40‑Hour HAZWOPER certification (or ability to obtain).

What We Offer:

 Medical, dental, and vision insurance  

Some of our competitive benefits package includes:   

• Three weeks of vacation for newly hired employees  

•Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option  

•Tuition reimbursement program 

•Student Loan Repayment Program  

•Life insurance and disability coverage  

•Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection 

•Birth, adoption, parental leave benefits 

•Ovia Health, fertility, and family planning  

•Adoption Assistance           

•Autism Benefit  

•Employee Assistance Plan, including up to 10 free counseling sessions  

•Healthy You Incentives, wellness rewards program 

•Doctor on Demand, virtual doctor visits  

•Bright Horizons, child and elder care services 

•Teladoc Medical Experts, second opinion program  

• And more!  

Learn More and Apply Now:

The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide.  

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. 

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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About Collins Aerospace

Sourced by ZipRecruiter

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

2018