IT Support
Dallas, TX · On-site
Strong customer service skills Pluses: * Professional services experience * AI/AI technology exposure
IT Support
Dallas, TX · On-site
Strong customer service skills Pluses: * Professional services experience * AI/AI technology exposure
IT Support
Dallas, TX · On-site
Strong customer service skills Pluses: * Professional services experience * AI/AI technology exposure
Quick apply
IT Support
Dallas, TX · On-site
Strong customer service skills Pluses: * Professional services experience * AI/AI technology exposure
IT Support Services
Houston, TX · On-site
The IT Services Support delivers IT support with a focus on high responsiveness and exceptional ... Excellent customer service and interpersonal skills * Strong organizational skills and attention to ...
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IT Support Services
Houston, TX · On-site
The IT Services Support delivers IT support with a focus on high responsiveness and exceptional ... Excellent customer service and interpersonal skills * Strong organizational skills and attention to ...
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IT Support Specialist
Dallas, TX · On-site
Provide technical and operational support including: * * Information Technology (IT) including PCs ... Strong customer service skills. * Superior organizational skills. * Prompt, dependable, and able to ...
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IT Support Specialist
Dallas, TX · On-site
Provide technical and operational support including: * * Information Technology (IT) including PCs ... Strong customer service skills. * Superior organizational skills. * Prompt, dependable, and able to ...
IT Support Analyst II
Webster, TX · On-site
$78K/yr
... on customer service and minimizing business disruption. The IT Support Analyst plays a critical role in enabling employee productivity by resolving technical issues efficiently and providing a ...
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IT Support Analyst II
Webster, TX · On-site
$78K/yr
... on customer service and minimizing business disruption. The IT Support Analyst plays a critical role in enabling employee productivity by resolving technical issues efficiently and providing a ...
IT Support Lead
Austin, TX · On-site
Customer Service: Maintain high customer satisfaction through timely and courteous support ... X years in IT support with complex issue resolution experience. * Prior leadership or supervisory ...
IT Support Lead
Austin, TX · On-site
Customer Service: Maintain high customer satisfaction through timely and courteous support ... X years in IT support with complex issue resolution experience. * Prior leadership or supervisory ...
IT Support Specialist
Dallas, TX · On-site
$75K - $88K/yr
Provide technical and operational support including: * Information Technology (IT) including PCs ... Strong customer service skills. * Superior organizational skills. * Prompt, dependable, and able to ...
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IT Support Specialist
Dallas, TX · On-site
$75K - $88K/yr
Provide technical and operational support including: * Information Technology (IT) including PCs ... Strong customer service skills. * Superior organizational skills. * Prompt, dependable, and able to ...
... IT Managed Service Provider (MSP) is seeking a full-time Service Desk Level 2 / Level 3 Support ... Candidates must have very strong customer service skills, in addition to competence in providing ...
... IT Managed Service Provider (MSP) is seeking a full-time Service Desk Level 2 / Level 3 Support ... Candidates must have very strong customer service skills, in addition to competence in providing ...
IT Support Specialist
Irving, TX · On-site
This is an In Office Position and must have financial services IT support experience State Bank of ... State Bank of Texas is committed to providing personal partnerships with their customers, timely ...
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IT Support Specialist
Irving, TX · On-site
This is an In Office Position and must have financial services IT support experience State Bank of ... State Bank of Texas is committed to providing personal partnerships with their customers, timely ...
IT Support Specialist
Irving, TX · On-site
Description This is an In Office Position and must have financial services IT support experience ... State Bank of Texas is committed to providing personal partnerships with their customers, timely ...
IT Support Specialist
Irving, TX · On-site
Description This is an In Office Position and must have financial services IT support experience ... State Bank of Texas is committed to providing personal partnerships with their customers, timely ...
IT Support Specialist
Irving, TX · On-site
This is an In Office Position and must have financial services IT support experience State Bank of ... State Bank of Texas is committed to providing personal partnerships with their customers, timely ...
IT Support Specialist
Irving, TX · On-site
This is an In Office Position and must have financial services IT support experience State Bank of ... State Bank of Texas is committed to providing personal partnerships with their customers, timely ...
IT Support Analyst Houston, TX Our client, a prestigious mid sized investment firm, is seeking an ... Professional, polished demeanor with strong customer service skills. * Experience within financial ...
IT Support Analyst Houston, TX Our client, a prestigious mid sized investment firm, is seeking an ... Professional, polished demeanor with strong customer service skills. * Experience within financial ...
It Service Desk L2 - L3 Support Technician
Austin, TX · On-site
$80K/yr
Candidates must have very strong customer service skills, in addition to competence in providing ... Resolve 6-10 L2/L3 IT support tickets per workday, including documenting work steps and solutions ...
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It Service Desk L2 - L3 Support Technician
Austin, TX · On-site
$80K/yr
Candidates must have very strong customer service skills, in addition to competence in providing ... Resolve 6-10 L2/L3 IT support tickets per workday, including documenting work steps and solutions ...
IT Support Technician
Plano, TX · On-site
$25 - $30/hr
Coverage for home, auto, pets, legal services & identity theft * Dental & Vision insurance, 401K ... years of IT support experience * Strong organizational skills and attention to detail
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IT Support Technician
Plano, TX · On-site
$25 - $30/hr
Coverage for home, auto, pets, legal services & identity theft * Dental & Vision insurance, 401K ... years of IT support experience * Strong organizational skills and attention to detail
IT Support Manager
Odessa, TX · On-site
The IT Support Manager ensures timely resolution of technical issues, promotes exceptional internal customer service, assists with IT operations, and contributes to technology projects that support ...
New
IT Support Manager
Odessa, TX · On-site
The IT Support Manager ensures timely resolution of technical issues, promotes exceptional internal customer service, assists with IT operations, and contributes to technology projects that support ...
New
IT Support Technician
Houston, TX · On-site
$19.75 - $27.25/hr
IT Support Technician St. Vincent de Paul Catholic School 6802 Buffalo Speedway Houston TX 77025 ... Strong customer service and communication skills with the ability to assist users with varying ...
IT Support Technician
Houston, TX · On-site
$19.75 - $27.25/hr
IT Support Technician St. Vincent de Paul Catholic School 6802 Buffalo Speedway Houston TX 77025 ... Strong customer service and communication skills with the ability to assist users with varying ...
IT Support Manager
Odessa, TX · On-site
The IT Support Manager ensures timely resolution of technical issues, promotes exceptional internal customer service, assists with IT operations, and contributes to technology projects that support ...
New
IT Support Manager
Odessa, TX · On-site
The IT Support Manager ensures timely resolution of technical issues, promotes exceptional internal customer service, assists with IT operations, and contributes to technology projects that support ...
New
IT Support Engineer
Dallas, TX · On-site
IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support ... Self-motivated, energetic, organized, and customer service focused * Communicate effectively to end ...
IT Support Engineer
Dallas, TX · On-site
IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support ... Self-motivated, energetic, organized, and customer service focused * Communicate effectively to end ...
IT Support Engineer
Dallas, TX · On-site
IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support ... Self-motivated, energetic, organized, and customer service focused * Communicate effectively to end ...
IT Support Engineer
Dallas, TX · On-site
IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support ... Self-motivated, energetic, organized, and customer service focused * Communicate effectively to end ...
IT Support Technician
Houston, TX · On-site
$20.50 - $28.25/hr
Strong customer service and communication skills with the ability to assist users with varying ... The IT Support Technician must be available to respond to technology needs in classrooms, offices ...
IT Support Technician
Houston, TX · On-site
$20.50 - $28.25/hr
Strong customer service and communication skills with the ability to assist users with varying ... The IT Support Technician must be available to respond to technology needs in classrooms, offices ...
Customer Service It Support information
See Texas salary details
$11.20 - $12.56
5% of jobs
$12.56 - $13.93
11% of jobs
$15.01 is the 25th percentile. Wages below this are outliers.
$13.93 - $15.29
12% of jobs
$15.29 - $16.65
18% of jobs
The median wage is $17.04 / hr.
$16.65 - $18.02
17% of jobs
$19.06 is the 75th percentile. Wages above this are outliers.
$18.02 - $19.38
17% of jobs
$19.38 - $20.75
8% of jobs
$20.75 - $22.11
4% of jobs
$22.11 - $23.47
4% of jobs
$23.47 - $24.84
3% of jobs
$24.84 - $26.20
1% of jobs
$11
$17
$26
How much do customer service it support jobs pay per hour?
As of Sep 5, 2026, the average hourly pay for customer service it support in Texas is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.47 per hour, depending on experience, location, and employer.
What is a Customer Service IT Support specialist?
A Customer Service IT Support specialist is a professional who assists customers with technical issues related to computer systems, software, and hardware. They troubleshoot problems, provide guidance, and ensure that users can effectively use technology products or services. These specialists often work via phone, email, chat, or in person, and may also help with installations, updates, and security concerns. Their goal is to resolve technical issues efficiently and provide a positive customer experience.
What are the key skills and qualifications needed to thrive as a Customer Service IT Support specialist?
To thrive as a Customer Service IT Support specialist, you need a solid understanding of computer systems, troubleshooting skills, and typically a degree or certification in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and common operating systems is also important. Excellent communication, patience, and problem-solving abilities help build rapport with users and resolve issues efficiently. These skills ensure timely and effective technical support, leading to higher customer satisfaction and smooth business operations.
How does a Customer Service IT Support role typically collaborate with other departments to resolve technical issues?
In a Customer Service IT Support position, you’ll often work closely with various departments such as engineering, product management, and operations to efficiently resolve user issues. This collaboration may involve escalating complex problems to specialized technical teams, gathering detailed information from end-users, and ensuring clear communication between all parties. Building strong relationships with internal teams is key to delivering timely solutions and enhancing the overall customer experience. You’ll also participate in regular meetings or ticket reviews to track progress and share feedback for process improvements.
What is the difference between Customer Service IT Support vs Help Desk Technician?
| Aspect | Customer Service IT Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ (often preferred) | CompTIA A+, Microsoft Certified, ITIL (sometimes) |
| Work Environment | Customer-facing, remote or on-site, support for end-users | Help desk, remote or on-site, troubleshooting technical issues |
| Employer & Industry Usage | IT service providers, corporate IT departments, tech support companies | IT support centers, corporate IT, tech service providers |
| Common Search & Comparison | Customer Service IT Support vs Help Desk Technician |
Customer Service IT Support and Help Desk Technicians both assist users with technical issues, often requiring similar certifications and working in support environments. The main difference lies in their focus: Customer Service IT Support emphasizes communication and customer interaction, while Help Desk Technicians focus more on technical troubleshooting and problem resolution. Both roles are essential in IT support structures and often overlap in skills and responsibilities.
What are popular job titles related to Customer Service It Support jobs in Texas?
For Customer Service It Support jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Service It Support jobs in Texas look for?
The top searched job categories for Customer Service It Support jobs in Texas are:
What cities in Texas are hiring for Customer Service It Support jobs?
Cities in Texas with the most Customer Service It Support job openings:
Job description
Job Title: IT Support Engineer
Work Model: On-site, 5 days a week
Salary Expectations: $75-$110K max + performance-based bonus
Team: Small IT team
Notes: This is a backfill position for an IT Support Engineer who will provide hands-on technical support while also taking ownership of endpoint management and day-to-day IT operations. The role has a strong emphasis on endpoint management, Microsoft Intune, Microsoft 365, and exceptional customer service, along with troubleshooting hardware, software, and user issues. The ideal candidate will be able to hit the ground running with experience using enterprise ticketing/ITSM platforms, cloud-based technologies, and modern endpoint management tools. Strong communication, problem-solving, and customer service skills are essential. Experience working in a professional services environment and exposure to AI technologies would be a plus.
Top Skills:
Pluses:
Work Model: On-site, 5 days a week
Salary Expectations: $75-$110K max + performance-based bonus
Team: Small IT team
Notes: This is a backfill position for an IT Support Engineer who will provide hands-on technical support while also taking ownership of endpoint management and day-to-day IT operations. The role has a strong emphasis on endpoint management, Microsoft Intune, Microsoft 365, and exceptional customer service, along with troubleshooting hardware, software, and user issues. The ideal candidate will be able to hit the ground running with experience using enterprise ticketing/ITSM platforms, cloud-based technologies, and modern endpoint management tools. Strong communication, problem-solving, and customer service skills are essential. Experience working in a professional services environment and exposure to AI technologies would be a plus.
Top Skills:
- 2+ years of IT Support experience
- Microsoft Intune / Endpoint Management
- Microsoft 365
- Ticketing / ITSM experience
- Strong customer service skills
Pluses:
- Professional services experience
- AI/AI technology exposure