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Customer Service It Support Jobs in Texas (NOW HIRING)

ARES Corporation

IT Support Services

Houston, TX · On-site

The IT Services Support delivers IT support with a focus on high responsiveness and exceptional ... Excellent customer service and interpersonal skills * Strong organizational skills and attention to ...

State Bank of Texas

IT Support Specialist

Irving, TX · On-site

This is an In Office Position and must have financial services IT support experience State Bank of ... State Bank of Texas is committed to providing personal partnerships with their customers, timely ...

ABC Consulting

IT Support Lead

Austin, TX · On-site

Customer Service: Maintain high customer satisfaction through timely and courteous support ... X years in IT support with complex issue resolution experience. * Prior leadership or supervisory ...

State Bank of Texas

IT Support Specialist

Irving, TX · On-site

This is an In Office Position and must have financial services IT support experience State Bank of ... State Bank of Texas is committed to providing personal partnerships with their customers, timely ...

State Bank of Texas

IT Support Specialist

Irving, TX

Description This is an In Office Position and must have financial services IT support experience ... State Bank of Texas is committed to providing personal partnerships with their customers, timely ...

Techatix Corp.

IT Support Engineer

Austin, TX · On-site

$72 - $108/hr

Austin, TX Workforce Solutions Entry $90/hr We are looking for an IT Support Engineer to join our ... Excellent communication and customer service abilities. #J-18808-Ljbffr

Herring Bank

IT Support II

Amarillo, TX · On-site

$18.75 - $25.75/hr

Dental insurance IT Support II Herring Bank is looking for an experienced and customer-focused ... Provide help desk support, manage work orders, and deliver excellent customer service. * Install ...

Alleare Consulting

IT Support Engineer

Dallas, TX · On-site

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support ... Self-motivated, energetic, organized, and customer service focused * Communicate effectively to end ...

Alleare Consulting

IT Support Engineer

Dallas, TX · On-site

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support ... Self-motivated, energetic, organized, and customer service focused * Communicate effectively to end ...

Joeris General Contractors LLC

IT SUPPORT TECHNICIAN

Dallas, TX · On-site

$21.25 - $29.25/hr

Deliver excellent customer service and ensure timely resolution of support tickets. * Additional duties as required. Qualifications * Preferred: Bachelor's degree in Computer Technology, Information ...

HITRUST Service Corp.

IT Support Technician

Frisco, TX · On-site

$20.25 - $27.75/hr

As an IT Support Technician, you will provide technical support and endpoint administration ... The position requires a strong customer-service mindset and the ability to support end users across ...

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All JobsCustomer Service It Support JobsCustomer Service It Support Jobs in Texas

Customer Service It Support information

See Texas salary details

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$26

How much do customer service it support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer service it support in Texas is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.47 per hour, depending on experience, location, and employer.

What is a Customer Service IT Support specialist?

A Customer Service IT Support specialist is a professional who assists customers with technical issues related to computer systems, software, and hardware. They troubleshoot problems, provide guidance, and ensure that users can effectively use technology products or services. These specialists often work via phone, email, chat, or in person, and may also help with installations, updates, and security concerns. Their goal is to resolve technical issues efficiently and provide a positive customer experience.

What are the key skills and qualifications needed to thrive as a Customer Service IT Support specialist?

To thrive as a Customer Service IT Support specialist, you need a solid understanding of computer systems, troubleshooting skills, and typically a degree or certification in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and common operating systems is also important. Excellent communication, patience, and problem-solving abilities help build rapport with users and resolve issues efficiently. These skills ensure timely and effective technical support, leading to higher customer satisfaction and smooth business operations.

How does a Customer Service IT Support role typically collaborate with other departments to resolve technical issues?

In a Customer Service IT Support position, you’ll often work closely with various departments such as engineering, product management, and operations to efficiently resolve user issues. This collaboration may involve escalating complex problems to specialized technical teams, gathering detailed information from end-users, and ensuring clear communication between all parties. Building strong relationships with internal teams is key to delivering timely solutions and enhancing the overall customer experience. You’ll also participate in regular meetings or ticket reviews to track progress and share feedback for process improvements.

What is the difference between Customer Service IT Support vs Help Desk Technician?

AspectCustomer Service IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, Microsoft Certified, ITIL (sometimes)
Work EnvironmentCustomer-facing, remote or on-site, support for end-usersHelp desk, remote or on-site, troubleshooting technical issues
Employer & Industry UsageIT service providers, corporate IT departments, tech support companiesIT support centers, corporate IT, tech service providers
Common Search & ComparisonCustomer Service IT Support vs Help Desk Technician

Customer Service IT Support and Help Desk Technicians both assist users with technical issues, often requiring similar certifications and working in support environments. The main difference lies in their focus: Customer Service IT Support emphasizes communication and customer interaction, while Help Desk Technicians focus more on technical troubleshooting and problem resolution. Both roles are essential in IT support structures and often overlap in skills and responsibilities.

What are popular job titles related to Customer Service It Support jobs in Texas?

For Customer Service It Support jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Service It Support jobs in Texas look for?

The top searched job categories for Customer Service It Support jobs in Texas are:

What cities in Texas are hiring for Customer Service It Support jobs?

Cities in Texas with the most Customer Service It Support job openings:

Customer Service It Support jobs near you
Infographic showing various Customer Service It Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $37,197 per year, or $17.9 per hour.

IT Support

Dallas, TX • On-site

Addison Group
See more jobs at Addison Groupexternal

Full-time

Posted 9 days ago

Job description

Job Title: IT Support Engineer
Work Model: On-site, 5 days a week
Salary Expectations: $75-$110K max + performance-based bonus
Team: Small IT team
Notes: This is a backfill position for an IT Support Engineer who will provide hands-on technical support while also taking ownership of endpoint management and day-to-day IT operations. The role has a strong emphasis on endpoint management, Microsoft Intune, Microsoft 365, and exceptional customer service, along with troubleshooting hardware, software, and user issues. The ideal candidate will be able to hit the ground running with experience using enterprise ticketing/ITSM platforms, cloud-based technologies, and modern endpoint management tools. Strong communication, problem-solving, and customer service skills are essential. Experience working in a professional services environment and exposure to AI technologies would be a plus.
Top Skills:
  • 2+ years of IT Support experience
  • Microsoft Intune / Endpoint Management
  • Microsoft 365
  • Ticketing / ITSM experience
  • Strong customer service skills

Pluses:
  • Professional services experience
  • AI/AI technology exposure

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