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Customer Service It Support Jobs (NOW HIRING)

United Ag & Turf, NE

IT Support

Springfield, VT · On-site

$21.50 - $29.75/hr

We service customers in a variety of industries such as commercial, construction, agricultural, as ... This candidate is responsible for supporting all information technology needs across the ...

BEYOND IT SUPPORT LLC

IT Support Specialist

Aurora, CO · On-site

$50K - $60K/yr

Health insurance * Paid time off Basic Functions: * IT Support relating to technical issues ... Improve customer service, perception, and satisfaction. * Fast turnaround of Customer Requests.

ECPI University

IT Support

Atlanta, GA · On-site

$20.75 - $28.25/hr

... customer service skills • Excellent oral and written communication skills • Detail oriented • Ability to lift 5-25 pounds safely Company : Founded in 1966, ECPI University is a regionally ...

Trulieve

IT Support Tech

Pittsburgh, PA

$20.75 - $28.75/hr

Deliver exceptional customer service and technical support to internal employees. * Provide on-site and remote IT support for locations nationwide. * Respond promptly to support requests via phone ...

Simons Foundation

Manager, IT Support

Manhattan, NY · On-site

The Manager, IT Support oversees IT support operations, delivers technical assistance, and leads ... customer service skills, highly organized • Able to work as a leader, collaborating and ...

Simons Foundation

Manager, IT Support

New York, NY · On-site

$99K - $125K/yr

POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations ... Success requires exceptional communication and customer service skills, strong organizational and ...

All Lines Technology

IT Support Technician

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

All Lines Technology is seeking an onsite IT Support Specialist in Pittsburgh! The IT Support ... customer service experience. Key Responsibilities * Provide technical assistance and support for ...

Upstart

IT Support Analyst

New York, NY · On-site

Minimum Qualifications * 2+ years of experience in a technical support, IT support, or customer service environment supporting macOS. * 2+ years of experience providing first- and second-level ...

EmergeOrtho

IT Support Specialist

Greensboro, NC · On-site

Join EmergeOrtho as our IT Support Specialist! EmergeOrtho is committed to being the trusted leader ... This role serves as the first point of contact for IT-related issues, offering customer service ...

Connection

Be Seen First

IT Support Technician

Chicago, IL · Remote

$38 - $40/hr

Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract ... Excellent communication and interpersonal skills with a strong customer service mindset. * Ability ...

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All JobsCustomer Service It Support Jobs

Customer Service It Support information

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$12

$19

$28

How much do customer service it support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for customer service it support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

How does a Customer Service IT Support role typically collaborate with other departments to resolve technical issues?

In a Customer Service IT Support position, you’ll often work closely with various departments such as engineering, product management, and operations to efficiently resolve user issues. This collaboration may involve escalating complex problems to specialized technical teams, gathering detailed information from end-users, and ensuring clear communication between all parties. Building strong relationships with internal teams is key to delivering timely solutions and enhancing the overall customer experience. You’ll also participate in regular meetings or ticket reviews to track progress and share feedback for process improvements.

What is the difference between Customer Service IT Support vs Help Desk Technician?

AspectCustomer Service IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, Microsoft Certified, ITIL (sometimes)
Work EnvironmentCustomer-facing, remote or on-site, support for end-usersHelp desk, remote or on-site, troubleshooting technical issues
Employer & Industry UsageIT service providers, corporate IT departments, tech support companiesIT support centers, corporate IT, tech service providers
Common Search & ComparisonCustomer Service IT Support vs Help Desk Technician

Customer Service IT Support and Help Desk Technicians both assist users with technical issues, often requiring similar certifications and working in support environments. The main difference lies in their focus: Customer Service IT Support emphasizes communication and customer interaction, while Help Desk Technicians focus more on technical troubleshooting and problem resolution. Both roles are essential in IT support structures and often overlap in skills and responsibilities.

What is a Customer Service IT Support specialist?

A Customer Service IT Support specialist is a professional who assists customers with technical issues related to computer systems, software, and hardware. They troubleshoot problems, provide guidance, and ensure that users can effectively use technology products or services. These specialists often work via phone, email, chat, or in person, and may also help with installations, updates, and security concerns. Their goal is to resolve technical issues efficiently and provide a positive customer experience.

Is helpdesk a good entry level IT job?

Helpdesk roles in IT support are considered good entry-level jobs because they provide foundational experience in troubleshooting, customer communication, and using support tools like ticketing systems. These positions often require basic technical knowledge and can lead to more advanced IT roles with additional certifications or skills.

What jobs pay 4000 a week without a degree?

Customer Service IT Support roles typically do not pay $4,000 per week without specialized experience or certifications. High-paying tech support jobs or freelance IT consulting can reach that level, especially for experienced professionals with skills in network management, cybersecurity, or cloud services, often requiring relevant certifications like CompTIA or Cisco. Most roles at this pay level also demand strong technical expertise and sometimes a background in IT or related fields.

What are the key skills and qualifications needed to thrive as a Customer Service IT Support specialist, and why are they important?

To thrive as a Customer Service IT Support specialist, you need a solid understanding of computer systems, troubleshooting skills, and typically a degree or certification in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and common operating systems is also important. Excellent communication, patience, and problem-solving abilities help build rapport with users and resolve issues efficiently. These skills ensure timely and effective technical support, leading to higher customer satisfaction and smooth business operations.

How can I make 2000 a week working from home?

Customer Service IT Support roles can pay $2000 or more per week if they involve high-volume, specialized support, or freelance consulting, often requiring advanced technical skills, certifications, and flexible schedules. Earning this level of income typically involves working multiple clients, overtime, or high-demand environments, and may require experience with remote tools and troubleshooting complex issues.

Is AI replacing tech support?

Customer Service IT Support roles involve assisting users with technical issues, and AI tools are increasingly used to automate routine tasks such as troubleshooting and ticket routing. However, AI currently complements human support rather than fully replacing it, as complex or nuanced problems still require human judgment and communication skills.
More about Customer Service It Support jobs
What cities are hiring for Customer Service It Support jobs? Cities with the most Customer Service It Support job openings:
What states have the most Customer Service It Support jobs? States with the most job openings for Customer Service It Support jobs include:
What job categories do people searching Customer Service It Support jobs look for? The top searched job categories for Customer Service It Support jobs are:
Customer Service It Support jobs near you
Infographic showing various Customer Service It Support job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.
IT Support

IT Support

Ortho Sport and Spine Physicians

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Description
About Ortho Sport and Spine Physicians:
Ortho Sport and Spine Physicians is a leading medical practice specializing in orthopedic and spine care. Our mission is to provide exceptional patient care and innovative treatment options to improve the quality of life for our patients. As part of our commitment to excellence, we are seeking an IT Support Specialist to join our team and contribute to our continued success.
Job Summary:
As an IT Support Specialist at Ortho Sport and Spine Physicians, you will play a critical role in ensuring the smooth operation of our information technology systems. You will provide advanced technical support to our staff, diagnose, and resolve complex IT issues, and help maintain our network infrastructure. This position requires a strong knowledge of IT systems, exceptional problem-solving skills, and excellent customer service abilities.
Key Responsibilities:
  1. Technical Support: Provide technical support to end-users, including diagnosing and resolving hardware, software, and network issues promptly and efficiently.
  2. System Maintenance: Assist in the maintenance and administration of the organization's IT infrastructure, including servers, workstations, and network devices.
  3. Software Management: Install, configure, and update software applications as needed, ensuring compliance with licensing agreements and security protocols.
  4. Hardware Management: Manage hardware inventory, perform equipment upgrades, and coordinate with vendors for hardware repairs and replacements.
  5. User Training: Train end-users on proper IT procedures and best practices to enhance productivity and security awareness.
  6. Security Compliance: Monitor and enforce IT security policies and procedures to protect sensitive data and ensure compliance with industry regulations.
  7. Troubleshooting: Investigate and resolve complex technical issues, escalating to higher levels of support when necessary.
  8. Documentation: Maintain accurate records of IT equipment, configurations, and support activities.
  9. Collaboration: Collaborate with other IT team members, vendors, and external partners to implement IT projects and solutions effectively.
  10. Other duties as assigned by manager.

Qualifications:
  • Bachelor's degree in information technology, Computer Science, or a related field preferred.
  • Must be willing to travel 10% of the time overnight.
  • Regular travel to local GA clinics required with mileage reimbursement.
  • Proven experience in an IT support role or similar position.
  • Strong knowledge of Microsoft Windows and Office products.
  • Familiarity with networking concepts, protocols, and hardware.
  • Excellent problem-solving and troubleshooting skills.
  • Strong customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified IT Professional) are a plus.

Benefits and Perks:
  • Work-Life Balance: Enjoy a balanced life with paid time off and the flexibility to take care of personal commitments.
  • Holiday Cheer: Celebrate and spend time with loved ones with eight paid holidays throughout the year.
  • Professional Growth: We invest in your career development with professional development assistance, empowering you to expand your knowledge and skills.
  • Comprehensive Coverage: Your health and well-being are essential to us. We provide medical, dental, and vision insurance coverage.
  • Sailing into the Future: Secure your financial future with a 401k plan and company-matched contributions, preparing you for your next journey beyond work.

Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices based on race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.
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