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Customer Service It Support Jobs in Georgia (NOW HIRING)

Global IT Family

IT Support Specialist

Conyers, GA · On-site

Title: IT Support Specialist Location: Conyers, GA Duration: 12+ Months Onsite Required Skills ... Knowledge of Microsoft Windows Active Directory - Domain Name Service and Dynamic Host ...

Invision Technologies

IT Support Professional

Tifton, GA · On-site

$35K - $60K/yr

The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to resolve client IT issues. The IT Support Professionals are responsible for the ...

Invision Technologies

IT Support Professional

Albany, GA · On-site

$35K - $60K/yr

The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to resolve client IT issues. The IT Support Professionals are responsible for the ...

Invision Technologies

IT Support Professional

Macon, GA · On-site

$35K - $60K/yr

The ideal candidate exemplifies exceptional customer service while possessing the skills, knowledge, and aptitude to resolve client IT issues. The IT Support Professionals are responsible for the ...

Geotab

IT Support Specialist

Atlanta, GA

The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and ... Strong customer-service orientation and ability to communicate clearly with employees and ...

Mountain Education Charter High School

IT Support

Woodstock, GA · On-site

$19.25 - $26.50/hr

Position Type: Technology/IT Support Date Posted: 8/17/2026 Location: Cherokee Campus Date Available: 09/21/2026 Closing Date: 08/24/2026 The perfect Mountain Education employee: * has a heart for at ...

Geotab

IT Support Specialist

Atlanta, GA · On-site

The IT Support Specialist provides efficient, employee-facing IT support across Geotab offices and ... Strong customer-service orientation and ability to communicate clearly with employees and ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

... systems for which IT Services is responsible. Responsibilities include installation and/or ... Exceptional Customer-oriented attitude * ITIL (foundational level, but exposure to more detail than ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

... systems for which IT Services is responsible. Responsibilities include installation and/or ... Exceptional Customer-oriented attitude * ITIL (foundational level, but exposure to more detail than ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

... systems for which IT Services is responsible. Responsibilities include installation and/or ... Exceptional Customer-oriented attitude * ITIL (foundational level, but exposure to more detail than ...

ACI Infotech

IT Support Manager

Atlanta, GA · On-site

ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS ... or customer experience? * Have regular check-ins with business teams to stay ahead of issues and ...

AGS

IT Support Manager

Atlanta, GA · On-site

Run world-class Service Desk & Desktop Support: standardize intake, triage, and escalation using ... Our roots are firmly planted in the Class II Native American gaming market, and our customer ...

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Customer Service It Support information

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$16

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How much do customer service it support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service it support in Georgia is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.64 per hour, depending on experience, location, and employer.

What is a Customer Service IT Support specialist?

A Customer Service IT Support specialist is a professional who assists customers with technical issues related to computer systems, software, and hardware. They troubleshoot problems, provide guidance, and ensure that users can effectively use technology products or services. These specialists often work via phone, email, chat, or in person, and may also help with installations, updates, and security concerns. Their goal is to resolve technical issues efficiently and provide a positive customer experience.

What are the key skills and qualifications needed to thrive as a Customer Service IT Support specialist?

To thrive as a Customer Service IT Support specialist, you need a solid understanding of computer systems, troubleshooting skills, and typically a degree or certification in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and common operating systems is also important. Excellent communication, patience, and problem-solving abilities help build rapport with users and resolve issues efficiently. These skills ensure timely and effective technical support, leading to higher customer satisfaction and smooth business operations.

How does a Customer Service IT Support role typically collaborate with other departments to resolve technical issues?

In a Customer Service IT Support position, you’ll often work closely with various departments such as engineering, product management, and operations to efficiently resolve user issues. This collaboration may involve escalating complex problems to specialized technical teams, gathering detailed information from end-users, and ensuring clear communication between all parties. Building strong relationships with internal teams is key to delivering timely solutions and enhancing the overall customer experience. You’ll also participate in regular meetings or ticket reviews to track progress and share feedback for process improvements.

What is the difference between Customer Service IT Support vs Help Desk Technician?

AspectCustomer Service IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, Microsoft Certified, ITIL (sometimes)
Work EnvironmentCustomer-facing, remote or on-site, support for end-usersHelp desk, remote or on-site, troubleshooting technical issues
Employer & Industry UsageIT service providers, corporate IT departments, tech support companiesIT support centers, corporate IT, tech service providers
Common Search & ComparisonCustomer Service IT Support vs Help Desk Technician

Customer Service IT Support and Help Desk Technicians both assist users with technical issues, often requiring similar certifications and working in support environments. The main difference lies in their focus: Customer Service IT Support emphasizes communication and customer interaction, while Help Desk Technicians focus more on technical troubleshooting and problem resolution. Both roles are essential in IT support structures and often overlap in skills and responsibilities.

What are popular job titles related to Customer Service It Support jobs in Georgia?

For Customer Service It Support jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Service It Support jobs in Georgia look for?

The top searched job categories for Customer Service It Support jobs in Georgia are:

What cities in Georgia are hiring for Customer Service It Support jobs?

Cities in Georgia with the most Customer Service It Support job openings:

Customer Service It Support jobs near you
Infographic showing various Customer Service It Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 20% Part Time, 9% Contract, and 3% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $33,712 per year, or $16.2 per hour.

IT Support Specialist

Global IT Family

Conyers, GA • On-site

Other

Re-posted 14 days ago

Job description

Title: IT Support Specialist 
Location: Conyers, GA
Duration: 12+ Months

Onsite

Required Skills:
Knowledge of basic network troubleshooting.
Knowledge of Microsoft Windows Active Directory – Domain Name Service and Dynamic Host Configuration Protocol.
Experience with installation, maintenance, and troubleshooting of desktop computer hardware, operating systems, and application software
Knowledge of Microsoft Active Directory local and group policy.
Professional certification (e.g. A+, Network+, Cloud+ or equivalent) MUST UPLOAD

CERTIFICATION
Experience with using ServiceNow
Experience with resolving TCP/IP network issues
Experience in automation and provisioning technologies, such as AWS CLI and Terraform.

Thanks & Regards,

Naresh

Global IT Family
Email:

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