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Remote Information Technology Assistant Jobs in Texas

IT Support Technician

Amarillo, TX · Remote

$17.50 - $24/hr

... remote service help desk environment. Job Duties * Install, configure, and maintain software and ... Ensure the efficiency and security of customer networks. * Assist with client network ...

IT Support Supervisor

Galveston, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

San Antonio, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

Austin, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Supervisor

Amarillo, TX · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Manager

Houston, TX · On-site +1

$92K - $112K/yr

Job Title: IT Manager Reports to: Partner Group Job Summary : The IT Manager's role is to ensure ... Strong technical knowledge of remote access technology, including Citrix XenApp, Microsoft Terminal ...

IT Support Supervisor

Beaumont, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

IT Support Supervisor

Dallas, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Experience with remote infrastructure management and network security best practices * Ability to ... Ready to assist our company's staff with escalation support via a ticketing system * Willingness to ...

IT Project Manager

Houston, TX · Remote

$94K - $111K/yr

As the IT Project Manager, you will be responsible for overseeing the planning, execution, and ... interpersonal skills - Fully Remote - Highly efficient, organized and flexible - Strong ...

VP, Information Technology

Dallas, TX · On-site +1

$260K - $280K/yr

Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth ... We're looking for a Vice President of Information Technology to lead that charge. This is a rare ...

Head of IT

Dallas, TX · Remote

$160K - $180K/yr

Head of IT Department: IT Employment Type: Full Time Location ... Remote - USA Reporting To: Chief Technology Officer Compensation: $160,000 - $180,000 / year ...

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Remote Information Technology Assistant information

What is the difference between Remote Information Technology Assistant vs Remote Help Desk Technician?

AspectRemote Information Technology AssistantRemote Help Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)Basic IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, supporting internal teams or clientsRemote, providing technical support to end-users
Employer & Industry UsageBusinesses, IT service providers, tech support firmsIT support companies, corporate IT departments, tech service providers
Search & Comparison IntentUnderstanding entry-level IT support rolesTechnical support and troubleshooting roles

The Remote Information Technology Assistant and Remote Help Desk Technician roles share similar credentials and work environments, often supporting internal or external clients remotely. However, the IT Assistant may have broader responsibilities, including administrative tasks and basic troubleshooting, while the Help Desk Technician primarily focuses on resolving end-user technical issues. Both roles are essential in IT support, with overlapping skills but different primary functions.

What are the most commonly searched types of Remote Information Technology jobs in Texas? The most popular types of Remote Information Technology jobs in Texas are:
What are popular job titles related to Remote Information Technology Assistant jobs in Texas? For Remote Information Technology Assistant jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Information Technology Assistant jobs in Texas look for? The top searched job categories for Remote Information Technology Assistant jobs in Texas are:
What cities in Texas are hiring for Remote Information Technology Assistant jobs? Cities in Texas with the most Remote Information Technology Assistant job openings:

IT Support Technician

AMA TechTel

Amarillo, TX • Remote

$17.50 - $24/hr

Full-time

Posted 5 days ago


Job description

IT Support Technician

Job Description

The IT Support Technician will be responsible for maintaining and supporting on-demand IT and subscription-based managed network services. The IT Support Technician's goal is to ensure the optimal operation of our customers' networks primarily via a remote service help desk environment.

Job Duties

  • Install, configure, and maintain software and hardware.
  • Work with clients remotely to diagnose and repair technical issues.
  • Ensure the efficiency and security of customer networks.
  • Assist with client network infrastructure installs.
  • Maintain and monitor managed client WIFI systems.
  • Update customer equipment with software patches and firmware.
  • Administer and maintain client security suite.
  • Provide remote support to company IT technicians and support staff.
  • Perform basic network administration tasks for users and email clients, etc.
  • Communicate effectively with customers via phone, email, and ticketing system.
  • Troubleshoot any type of IT customer issue and resolve quickly.

Requirements

  • Must be exceptionally detail oriented.
  • Must be an effective communicator with excellent verbal and written skills both in comprehension and expression.
  • Must be highly skilled using remote IT diagnostic tools and techniques.
  • Must have an excellent understanding of all commercial sales products and their use case, especially on demand IT and managed services.
  • Must thrive in a fast-paced environment and respond positively in high priority situations.
  • Must be flexible to meet the needs of customers including evening or weekends, if necessary.
  • Must be able to travel offsite to meet with customers and/or AMA departments.
  • Minimum 2 years' experience in IT or related industry preferred.