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Remote Information Technology Assistant Jobs Near Me

US Urology Partners

IT Service Desk Tier 2

Columbus, OH · Remote

... remote, occasional on-site visits may be required to address specific technical needs or assist ... The IT Service Desk Support handles a variety of technical tasks, including software installations ...

US Urology Partners

IT Service Desk Tier 2

Columbus, OH · On-site

... remote, occasional on-site visits may be required to address specific technical needs or assist ... The IT Service Desk Support handles a variety of technical tasks, including software installations ...

Maven LLC

IT Service Desk Analysts

Columbus, OH

Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...

Benjamin Steel Company

IT Administrator

Springfield, OH · On-site

$60K - $70K/yr

Create and maintain workstation images and assist with software packaging and deployment. * Provide ... Maintain IT asset inventories, purchasing records, software licensing, and hardware lifecycle ...

Benjamin Steel Company

IT Administrator

Springfield, OH · On-site

$60K - $70K/yr

Director of Information TechnologyPosition SummaryThe IT Systems & Network Administrator is ... Assist users with troubleshooting telecommunications, wireless connectivity, and mobile devices.

MedFlight

Desktop Support Technician

Columbus, OH · On-site

$25.50 - $31/hr

From our corporate offices to our remote bases and emergency response teams, reliable technology ... We're looking for an IT Support Technician who enjoys solving technical challenges, delivering ...

LUXE BRANDS

IT Specialist

Columbus, OH · On-site

$50K - $60K/yr

Troubleshoot and resolve hardware, software, networking, and system issues. * Assist in ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...

Luxe Brands

IT Specialist

Columbus, OH

$50K - $60K/yr

Troubleshoot and resolve hardware, software, networking, and system issues. * Assist in ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...

Luxe Brands, LLC

IT Specialist

Columbus, OH · On-site

$50K - $60K/yr

Troubleshoot and resolve hardware, software, networking, and system issues. * Assist in ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

New

American Freight

IT Helpdesk Support

Dublin, OH

$17 - $25/hr

Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...

BravoTech

IT Service Desk II

Columbus, OH · On-site +1

Remote (Candidates must reside within commuting distance of the Central Ohio area.) Key ... Keep users informed with timely updates throughout the support process. * Assist with software ...

Hitachi

IT Technician

Sunbury, OH

Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... Troubleshoot and assist with issues on plant floor * Responsible for providing "on-call" and off ...

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How much do remote information technology assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote information technology assistant in the United States is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.
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Remote Information Technology Assistant jobs near you
A map of the United States highlighting the number of Remote Information Technology Assistant job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Information Technology Assistant job openings in each state, with California having the most at 2 and Hawaii the least at 0.

IT Helpdesk Technician

Ardent Property Management

Westerville, OH • On-site

Full-time

Posted 5 days ago

Job description

Job Title: Entry level IT Helpdesk Technician
Department: Information Technology
Reports To: Director of IT
Location: 470 Olde Worthington Rd. Westerville, Ohio 43082
Job Type: Full-Time
Job Overview:
We are seeking a reliable, motivated, and technically skilled Entry Level Helpdesk Technician to join our dynamic IT team. The ideal candidate will provide first-line support to end users, troubleshoot and resolve technical issues, assist with hardware/software deployment, and maintain critical IT infrastructure. This role is crucial to ensuring daily operations run smoothly, contributing to both on-site and remote IT support needs across our organization.
Key Responsibilities:
  • Respond to and resolve technical support tickets via phone, email, and in-person.
  • Diagnose and troubleshoot end-user issues involving:
  • User accounts and access
  • Print services and printer configuration
  • Asset inventory management
  • Support for desktops, thin clients, laptops, tablets, phones, and hotspots
  • Use physical and logical diagnostic tools to resolve network and hardware/software issues.
  • Assist with the setup and deployment of technology solutions for new Ardent site launches.
  • Assist with site teardowns and equipment removal once Ardent site sales are complete.
  • Maintain a structured and documented scrapping process for decommissioned technology assets, ensuring Director of IT approval.
  • Work independently to complete special IT projects; take ownership of assigned helpdesk initiatives.
  • Maintain accurate documentation of procedures, ticket resolutions, and equipment tracking systems.
  • Collaborate with other technical teams to troubleshoot and resolve large scale issues.
  • Handle special requests and participate in unique technology projects as directed.
  • Manage inventory and accountable property within the IT storage room, ensuring accuracy and accessibility.
  • Test and evaluate new hardware and software before company-wide deployment.
  • Oversee and manage daily ticketing queue operations-create, route, and resolve helpdesk tickets efficiently.
  • Uphold high standards in customer service, ensuring a positive and supportive user experience.
  • Adhere to documentation best practices and departmental standards.

Requirements
Qualifications:
  • 1-2 years of relevant experience in a technical support or helpdesk role.
  • Strong understanding of Windows operating systems, Office 365, and common network troubleshooting tools.
  • Knowledge of desktop imaging solutions (e.g., Intune).
  • Familiarity with IT asset management systems and ticketing platforms (e.g., Freshdesk, AssetTiger).
  • Excellent problem-solving, communication, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills with attention to detail and documentation.
  • Willingness to travel occasionally for site support, as needed.

Apply