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Remote Information Technology Assistant Jobs Near Me

US Urology Partners

IT Service Desk Tier 2

Columbus, OH · Remote

... remote, occasional on-site visits may be required to address specific technical needs or assist ... The IT Service Desk Support handles a variety of technical tasks, including software installations ...

US Urology Partners

IT Service Desk Tier 2

Columbus, OH · On-site

... remote, occasional on-site visits may be required to address specific technical needs or assist ... The IT Service Desk Support handles a variety of technical tasks, including software installations ...

Maven LLC

IT Service Desk Analysts

Columbus, OH · On-site

Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally ...

Benjamin Steel Company

IT Administrator

Springfield, OH · On-site

$60K - $70K/yr

Create and maintain workstation images and assist with software packaging and deployment. * Provide ... Maintain IT asset inventories, purchasing records, software licensing, and hardware lifecycle ...

Benjamin Steel Company

IT Administrator

Springfield, OH · On-site

$60K - $70K/yr

Director of Information TechnologyPosition SummaryThe IT Systems & Network Administrator is ... Assist users with troubleshooting telecommunications, wireless connectivity, and mobile devices.

LUXE BRANDS

IT Specialist

Columbus, OH · On-site

$50K - $60K/yr

Troubleshoot and resolve hardware, software, networking, and system issues. * Assist in ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...

Luxe Brands

IT Specialist

Columbus, OH

$50K - $60K/yr

Troubleshoot and resolve hardware, software, networking, and system issues. * Assist in ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...

Luxe Brands, LLC

IT Specialist

Columbus, OH · On-site

$50K - $60K/yr

Troubleshoot and resolve hardware, software, networking, and system issues. * Assist in ... Experience with remote support tools and ticketing systems. * Basic knowledge of cybersecurity best ...

Revel Staffing

IT Support Supervisor

Columbus, OH · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...

BravoTech

IT Service Desk II

Columbus, OH · On-site +1

Remote (Candidates must reside within commuting distance of the Central Ohio area.) Key ... Keep users informed with timely updates throughout the support process. * Assist with software ...

Hitachi

IT Technician

Sunbury, OH

Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... Troubleshoot and assist with issues on plant floor * Responsible for providing "on-call" and off ...

American Freight

IT Helpdesk Support

Dublin, OH · On-site

$17 - $25/hr

Perform remote or on-site installations, upgrades, and repairs of hardware and software. * Assist ... Follow IT service management (ITSM) best practices, including incident management, problem ...

Hitachi, Ltd.

IT Technician

Sunbury, OH · On-site

Administration & Facilities Job Schedule: Full time Remote: No EDUCATION / WORK EXPERIENCE * 2-year ... Troubleshoot and assist with issues on plant floor * Responsible for providing "on-call" and off ...

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Remote Information Technology Assistant information

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How much do remote information technology assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote information technology assistant in the United States is $22.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.
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Remote Information Technology Assistant jobs near you
A map of the United States highlighting the number of Remote Information Technology Assistant job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Information Technology Assistant job openings in each state, with California having the most at 2 and Alaska the least at 0.

IT Helpdesk Technician

Ardent Property Management

Westerville, OH • On-site

Full-time

Posted 8 days ago

Job description

Job Title: Entry level IT Helpdesk Technician
Department: Information Technology
Reports To: Director of IT
Location: 470 Olde Worthington Rd. Westerville, Ohio 43082
Job Type: Full-Time
Job Overview:
We are seeking a reliable, motivated, and technically skilled Entry Level Helpdesk Technician to join our dynamic IT team. The ideal candidate will provide first-line support to end users, troubleshoot and resolve technical issues, assist with hardware/software deployment, and maintain critical IT infrastructure. This role is crucial to ensuring daily operations run smoothly, contributing to both on-site and remote IT support needs across our organization.
Key Responsibilities:
  • Respond to and resolve technical support tickets via phone, email, and in-person.
  • Diagnose and troubleshoot end-user issues involving:
  • User accounts and access
  • Print services and printer configuration
  • Asset inventory management
  • Support for desktops, thin clients, laptops, tablets, phones, and hotspots
  • Use physical and logical diagnostic tools to resolve network and hardware/software issues.
  • Assist with the setup and deployment of technology solutions for new Ardent site launches.
  • Assist with site teardowns and equipment removal once Ardent site sales are complete.
  • Maintain a structured and documented scrapping process for decommissioned technology assets, ensuring Director of IT approval.
  • Work independently to complete special IT projects; take ownership of assigned helpdesk initiatives.
  • Maintain accurate documentation of procedures, ticket resolutions, and equipment tracking systems.
  • Collaborate with other technical teams to troubleshoot and resolve large scale issues.
  • Handle special requests and participate in unique technology projects as directed.
  • Manage inventory and accountable property within the IT storage room, ensuring accuracy and accessibility.
  • Test and evaluate new hardware and software before company-wide deployment.
  • Oversee and manage daily ticketing queue operations-create, route, and resolve helpdesk tickets efficiently.
  • Uphold high standards in customer service, ensuring a positive and supportive user experience.
  • Adhere to documentation best practices and departmental standards.

Requirements
Qualifications:
  • 1-2 years of relevant experience in a technical support or helpdesk role.
  • Strong understanding of Windows operating systems, Office 365, and common network troubleshooting tools.
  • Knowledge of desktop imaging solutions (e.g., Intune).
  • Familiarity with IT asset management systems and ticketing platforms (e.g., Freshdesk, AssetTiger).
  • Excellent problem-solving, communication, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organizational skills with attention to detail and documentation.
  • Willingness to travel occasionally for site support, as needed.

Apply