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Remote Information Technology Assistant Jobs in Kentucky

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltime IT Application Support Specialist will be responsible for investigating and troubleshooting ...

Strategic Communications

IT Project Manager

Louisville, KY · On-site +1

$70K - $110K/yr

Louisville KY (Preference) or Remote- United States Shift: Full-Time (40-45 hours/week). Occasional ... Establish and manage cross-functional coordination across PMO, Engineering, Sales, Technology ...

MSIG Holdings USA, Inc.

Claim Specialist

Georgetown, KY · On-site +1

Licensing in other states that would reciprocate to handling claims in West Virginia #LI-Hybrid #LI-Remote It's an exciting time for our company and a great opportunity to join a financially sound ...

Humana

M&A Integration Technology Lead

Louisville, KY · On-site +1

... IT integration plans. This role will be remote but the hired candidate must reside within commutable distance of one of our office locations in the following areas: Louisville, KY, Ft. Lauderdale ...

Humana

M&A Integration Technology Lead

Louisville, KY · On-site +1

... IT integration plans. This role will be remote but the hired candidate must reside within commutable distance of one of our office locations in the following areas: Louisville, KY, Ft. Lauderdale ...

Humana

M&A Integration Technology Lead

Louisville, KY · On-site +1

... IT integration plans. This role will be remote but the hired candidate must reside within commutable distance of one of our office locations in the following areas: Louisville, KY, Ft. Lauderdale ...

Deloitte

Manager - ServiceNow

Louisville, KY · On-site +1

... Information Technology #CyberServiceNow For individuals assigned and/or hired to work in Remote ... Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative ...

Cayenta

(Remote) Application Consultant

Canada, KY · Remote

... IT transformation for utility clients. The successful candidate will act as a conduit between ... Create user documentation when required and complete handover documentation to assist support staff ...

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Remote Information Technology Assistant information

What is the difference between Remote Information Technology Assistant vs Remote Help Desk Technician?

AspectRemote Information Technology AssistantRemote Help Desk Technician
CredentialsBasic IT certifications (CompTIA A+, Network+)Basic IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, supporting internal teams or clientsRemote, providing technical support to end-users
Employer & Industry UsageBusinesses, IT service providers, tech support firmsIT support companies, corporate IT departments, tech service providers
Search & Comparison IntentUnderstanding entry-level IT support rolesTechnical support and troubleshooting roles

The Remote Information Technology Assistant and Remote Help Desk Technician roles share similar credentials and work environments, often supporting internal or external clients remotely. However, the IT Assistant may have broader responsibilities, including administrative tasks and basic troubleshooting, while the Help Desk Technician primarily focuses on resolving end-user technical issues. Both roles are essential in IT support, with overlapping skills but different primary functions.

What are the most commonly searched types of Remote Information Technology jobs in Kentucky? The most popular types of Remote Information Technology jobs in Kentucky are:
What are popular job titles related to Remote Information Technology Assistant jobs in Kentucky? For Remote Information Technology Assistant jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Information Technology Assistant jobs in Kentucky look for? The top searched job categories for Remote Information Technology Assistant jobs in Kentucky are:
What cities in Kentucky are hiring for Remote Information Technology Assistant jobs? Cities in Kentucky with the most Remote Information Technology Assistant job openings:
Remote Information Technology Assistant jobs near you

IT Support Specialist

Nityo Infotech

Florence, KY • On-site, Remote

Full-time

Re-posted 5 days ago

Job description

Company Description
Job Description
Hiring!! IT Application Support Specialist
Below is the detailed job descriptionIf interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com
Job Title: IT Application Support Specialist
Location: Remote (Florence, KY). Should be willing to travel to client location as needed.
Duration: Fulltime
Job Description:
IT Application Support Specialist will be responsible for investigating and troubleshooting application issues, feature requests and bug resolution. You will be working closely with the IT Support, Database and Application Development teams. You will be responsible for identifying bugs and opportunities for improvement in existing applications, and clearly communicating these to the appropriate Application Development team.
Responsibilities:
  • Provide first level technical support, maintenance and troubleshooting for hardware and software in a Microsoft Windows environment for our client platform (including web and mobile apps)
  • Provide input to design requirements associated with client platform future roadmap
  • Provide user guidance for client designated mobile/web applications as requested
  • Troubleshoot and resolve mobile device issues or problems with device hardware and software to the client Apps.
  • Perform functional testing and documentation to support the readiness of new solutions
  • Provide basic troubleshooting and problem resolution proficiencies in the following:
  • Mobile Device Hardware from multiple vendors such as Apple, Samsung, HTC, Motorola, etc.
  • Mobile Device Software Operating Systems from multiple vendors such as iOS & Android
  • Manage trouble tickets using the client designated corporate ticketing system (ServiceNow)
  • Provide input to design requirements associated with continued installation, integration, and testing of the smart phone information systems.
  • Support the customer in developing and maintaining all technical and procedural documentation pertaining to customer designated enterprise mobile device configurations, technical support, processes, and procedures.
  • Update & Create knowledge base and work instruction documentation
  • Escalate trouble tickets with the appropriate Tier 3 support (Developers or Infrastructure) when more advanced troubleshooting is required.

Qualifications:
  • Minimum of 1 to 3 years of application development support experience
  • Bachelor's Degree in computer science/information technology or related field or relative experience
  • Solid working knowledge of mobile OS platforms (iOS, Android)
  • Excellent verbal and written communication skills
  • Experience working in a team
  • Mobile Device Management and troubleshooting experience
  • Knowledge about the Application Development Lifecycle is a plus

Amrutha Duddula
Sr Talent Acquisition Specialist
Nityo Infotech Corporation
Phone: 732-203-7434
Email: amrutha.duddula AT nityo.com
www.nityo.com
www.linkedin.com/in/amruthad/
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

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