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Helper Connectwise Jobs in Kentucky (NOW HIRING)

Technology Plus

Cybersecurity Specialist

Louisville, KY · On-site

Lead security awareness efforts to help client employees recognize and prevent threats such as ... Experience working with RMM/PSA tools (such as ConnectWise) and security platforms (such as Guardz ...

Technology Plus

Cybersecurity Specialist

Louisville, KY · On-site

Lead security awareness efforts to help client employees recognize and prevent threats such as ... Experience working with RMM/PSA tools (such as ConnectWise) and security platforms (such as Guardz ...

All JobsHelper Connectwise JobsHelper Connectwise Jobs in Kentucky

Helper Connectwise information

What is the difference between Helper Connectwise vs Help Desk Technician?

AspectHelper ConnectwiseHelp Desk Technician
CertificationsITIL, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentIT service management, remote and on-site supportHelp desk, call centers, remote troubleshooting
Industry UsageManaged service providers, IT departmentsIT support, technical support services
Common Search/ComparisonHelper Connectwise vs Help Desk Technician

Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.

What are the most commonly searched types of Connectwise jobs in Kentucky? The most popular types of Connectwise jobs in Kentucky are:
What are popular job titles related to Helper Connectwise jobs in Kentucky? For Helper Connectwise jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Helper Connectwise jobs in Kentucky look for? The top searched job categories for Helper Connectwise jobs in Kentucky are:
What cities in Kentucky are hiring for Helper Connectwise jobs? Cities in Kentucky with the most Helper Connectwise job openings:
Helper Connectwise jobs near you
Infographic showing various Helper Connectwise job openings in Kentucky as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 5% Part Time, 13% Temporary, 1% Contract, and 9% Nights. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.
Account Manager - MSP / Technology Services

Account Manager - MSP / Technology Services

Mirazon

Louisville, KY

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

We believe the best client relationships are built to last. If you're someone who thrives on variety (our clients span everything from manufacturing to distilling bourbon to education), loves learning about new technologies, and wants to build your career alongside a company that's growing and evolving, we'd love to talk.

You'll get a front-row seat to how diverse mid-sized businesses operate, while helping shape both their success and ours. We're building something special here, and we're looking for someone who wants to be part of that story.

What You'll Do

As an Account Manager, you'll be the face of the relationship for your assigned clients. Your job is to understand their business, stay connected, and spot opportunities where we can help - whether that's supporting growth, reducing risk, or solving pain points.

You don't need to know how to design a network or migrate a server - you'll be paired with smart technical teammates who can help with that. You just need to be curious, proactive, organized, and great with people.

Day-to-Day Responsibilities

  • Build and maintain strong relationships with clients
  • Learn about their goals, industry, and operations
  • Spot opportunities for additional support or services, and bring in technical experts as needed
  • Lead regular check-ins and schedule QBRs
  • Keep client info up to date in our CRM (notes, contacts, opportunities)
  • Collaborate with our technical team to ensure smooth service and happy clients

What You Bring

  • 3+ years in account management, client success, or B2B relationship roles
  • Experience working with SMBs (any industry - IT, marketing, consulting, etc.)
  • Strong communication and listening skills
  • Business acumen - able to connect client goals and challenges with relevant service opportunities
  • Organized, dependable, and proactive with follow-up
  • Comfortable using CRM and productivity tools (Microsoft 365, HubSpot, ConnectWise, etc.)
  • Bonus: familiarity with IT, MSPs, or professional services

What Success Looks Like

  • Clients know you, trust you, and call you when they need something
  • You're consistently uncovering ways we can help
  • Your accounts grow, renew, and refer others
  • Internal teams love working with you because you keep things moving

Compensation & Perks

  • Competitive base salary + uncapped commission
  • Health, dental, vision, and life insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Training and career development support
  • Great team culture where people are known, heard, and appreciated

Apply