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Desktop Support Engineer Jobs in Kentucky (NOW HIRING)

Purple Drive

Desktop Support Engineer

Louisville, KY · On-site

ROLE: Desktop Support Engineer Must Have Technical/Functional Skills 1. Exp in Desktop support /End user support Engg. 2. Comprehensive knowledge of Microsoft Office applications, including Word ...

Artech

Desktop Engineer

Louisville, KY · On-site

Competitive and commensurate with experience Introduction We are seeking a skilled L2 Desktop Support Engineer to join our team and provide advanced technical support to end users. In this role, you ...

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

We are currently seeking a Desktop Support Technician. Candidates will need to be able to work fully onsite at our client's office, located at 275 East Main Street, Frankfort KY 40601 We're seeking a ...

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

We are currently seeking a Desktop Support Technician . Candidates must be able to work fully onsite in Frankfort, KY. A valid driver's license is required for this position. Candidates must have ...

Ustechsolutions

Desktop Support

Harrodsburg, KY · On-site

$16 - $20.50/hr

Company Description A ver reputed Company is looking for Candidates for Desktop Support Candidates for Harrodsburg KY location Respond to and resolve user problems with hardware, software and/or ...

Futran Tech Solutions Pvt. Ltd.

Desktop Support

KY · On-site

$19.75 - $25.25/hr

Desktop L2 Bowling Green, Kentucky, USA - 42101 • Five to six (5-6) years' of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Hebron, KY · On-site

$45K - $49K/yr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Desktop Support Technician ...

Onco360

Desktop Support Specialist II

Louisville, KY · On-site

We are looking for YOU to be our Desktop Support Specialist II! Onco360 Pharmacy is a unique ... and to engineering team. Works with IT Management to develop and document accurate operating ...

TEKsystems

Desktop Support Technician

Frankfort, KY

$19 - $23/hr

Desktop Support Technician Work Type: On‑site Experience Level: Intermediate Position Overview The Desktop Support Technician provides onsite technical support to end users, focusing on ...

Onco360

Desktop Support Specialist II

Louisville, KY · On-site

We are looking for YOU to be our Desktop Support Specialist II! Onco360 Pharmacy is a unique ... and to engineering team. Works with IT Management to develop and document accurate operating ...

Apex Systems

Desktop Support

Frankfort, KY

$18 - $21/hr

Job#: 3035275 Desktop Support Location: Frankfort, Kentucky (Onsite) Employment Type: Contract Role Overview The IT Support Specialist will provide frontline technical assistance and customer service ...

TEKsystems

Desktop Support Technician

Frankfort, KY · On-site

$19 - $23/hr

Desktop Support Technician Work Type: On‑site Experience Level: Intermediate Position Overview The Desktop Support Technician provides onsite technical support to end users, focusing on ...

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Desktop Support Engineer information

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$8

$23

$39

How much do desktop support engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support engineer in Kentucky is $23.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.73 per hour, depending on experience, location, and employer.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

More about Desktop Support Engineer jobs
What are the most commonly searched types of Desktop Support Engineer jobs in Kentucky? The most popular types of Desktop Support Engineer jobs in Kentucky are:
What are popular job titles related to Desktop Support Engineer jobs in Kentucky? For Desktop Support Engineer jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer jobs in Kentucky look for? The top searched job categories for Desktop Support Engineer jobs in Kentucky are:
What cities in Kentucky are hiring for Desktop Support Engineer jobs? Cities in Kentucky with the most Desktop Support Engineer job openings:
What are popular job titles related to Desktop Support Engineer jobs in KY? For Desktop Support Engineer jobs in KY, the most frequently searched job titles are:
Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Kentucky as of May 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 50% Physical, and 50% Remote job distribution, with an average salary of $48,768 per year, or $23.4 per hour.

Desktop Support Engineer

Purple Drive Technologies

Louisville, KY • On-site

Full-time

Posted 15 days ago

Job description

Overview:
ROLE: Desktop Support Engineer
Must Have Technical/Functional Skills
1. Exp in Desktop support /End user support Engg.
2. Comprehensive knowledge of Microsoft Office applications, including Word, OneNote, Excel, and
Visio
3. Experience in Analytical Skills and process documentation
4. Must be passionate about contributing to an organization focused on continuously improving
consumer experiences
5. Experienced documenting, tracking, and monitoring problems using applicable systems and tools.
6. Experienced in researching and resolving technical problems of moderate complexity, typically
escalated from first line support teams.

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