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Desktop Support Engineer Jobs in Kentucky (NOW HIRING)

Alpha Consulting Corp.

Desktop Engineer

Louisville, KY · On-site

Alpha Consulting Corp. is seeking a skilled L2 Desktop Support Engineer to join their team and provide advanced technical support to end users. In this role, you will troubleshoot hardware, software ...

Scalence L.L.C.

Desktop Engineer

Louisville, KY · On-site

C. is seeking a skilled L2 Desktop Support Engineer to join their team and provide advanced technical support to end users. The role involves troubleshooting hardware, software, and network issues ...

Axiom Technologies

$34.44/hr

S. Citizens and Green Card Holders Preferred Role Overview We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise ...

CYNET SYSTEMS

Desktop Engineer/Support

Lexington, KY · On-site

$18 - $20/hr

Skills: * Desktop Support. * Windows Environment. * Hardware Troubleshooting. * Software ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...

Rumcsi

$85 - $95/hr

## Desktop Support SupervisorApplylocations: Richmond University Medical Center (Staten Island, NY)time type: Full timeposted on: Posted 18 Days Agojob requisition id: JR102336It's fun to work in a ...

Apex Systems

Desktop Support

Frankfort, KY · On-site

$18/hr

Provide desktop support for agency users in Windows-based environments. * Install, configure, troubleshoot, and repair desktop hardware and software. * Diagnose and resolve technical issues both ...

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

We are currently seeking a Desktop Support Technician. Candidates must be able to work onsite in Frankfort, KY. Our client is seeking a knowledgeable Desktop Support technician with a high aptitude ...

Ustechsolutions

Desktop Support

Harrodsburg, KY · On-site

$16 - $20.50/hr

Company Description A ver reputed Company is looking for Candidates for Desktop Support Candidates for Harrodsburg KY location Respond to and resolve user problems with hardware, software and/or ...

AA2IT

Desktop Support Technician

Madisonville, KY

$24/hr

Desktop Support Tech Location: 3050 Nebo Road, Madisonville, KY Must be a US Citizen. Is this ... Having experience supporting applications related to engineering, manufacturing, and logistics is a ...

AA2IT

Desktop Support Technician

Madisonville, KY

$24/hr

Desktop Support Tech Location: 3050 Nebo Road, Madisonville, KY Must be a US Citizen. Is this ... Having experience supporting applications related to engineering, manufacturing, and logistics is a ...

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

We are currently seeking a Desktop Support Technician . Candidates must be able to work fully onsite in Frankfort, KY. A valid driver's license is required for this position. Candidates must have ...

Quantam

Desktop Engineer/Support Technician

Lexington, KY · On-site

$20.25 - $25.50/hr

We are currently seeking a Desktop Support Technician. This role is backfilling, candidates must be a minimum of 21 years old, maintain a valid driver's license, and be able to pass a DOC background ...

TEKsystems

Desktop Support Technician

Fort Mitchell, KY · On-site

$20 - $23/hr

This position will provide desktop support to the remote and onsite staff for all locations in and around the NKY area. Some travel will be required, using a state vehicle. Along with desktop duties ...

CDI Products, LLC

$52 - $76/hr

... house engineering and material development capabilities. Serving industries such as Aerospace ... Provide technical support to end users for desktop hardware, software, and peripherals. * Diagnose ...

TEKsystems

Desktop Support Technician

Fort Mitchell, KY

$20 - $23/hr

This position will provide desktop support to the remote and onsite staff for all locations in and around the NKY area. Some travel will be required, using a state vehicle. Along with desktop duties ...

Deaconess

Desktop Support III

Henderson, KY · On-site

$24.11 - $33.75/hr

As a senior member of the desktop support team, you will troubleshoot complex technical issues, support hardware and software deployments, serve as a subject matter expert for assigned technologies ...

Brooksource

$18 - $20/hr

Desktop Support Technician / Desktop Engineer Little Sandy Correctional Complex, Sandy Hook, KY On-Site Role $18 - $20 per hour ABOUT THE ROLE Our client is seeking a motivated and customer-focused ...

TEKsystems

Desktop Support Technician

Frankfort, KY · On-site

$20 - $23/hr

Desktop Support TechnicianOverview We are seeking a Desktop Support Technician to provide onsite technical support to end users in a fast-paced enterprise environment. This role requires strong ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Kentucky

Desktop Support Engineer information

See Kentucky salary details

$8

$23

$39

How much do desktop support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for desktop support engineer in Kentucky is $23.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.73 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

More about Desktop Support Engineer jobs

What are the most commonly searched types of Desktop Support Engineer jobs in Kentucky?

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For Desktop Support Engineer jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Desktop Support Engineer jobs in Kentucky look for?

The top searched job categories for Desktop Support Engineer jobs in Kentucky are:

What cities in Kentucky are hiring for Desktop Support Engineer jobs?

Cities in Kentucky with the most Desktop Support Engineer job openings:

What are popular job titles related to Desktop Support Engineer jobs in KY?

For Desktop Support Engineer jobs in KY, the most frequently searched job titles are:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,768 per year, or $23.4 per hour.

L2 Desktop Support Engineer

Siri InfoSolutions Inc

Louisville, KY • On-site

Contractor

Re-posted 7 days ago

Job description

Role: L2 Desktop Support Engineer

Location: Louisville, KY

Duration: 06+ Months

Experience Required: 8-10 years

Job Description:              

  • Exp in Desktop support /End user support Engg.
  • Comprehensive knowledge of Microsoft Office applications, including Word, OneNote, Excel, and Visio
  • Experience in Analytical Skills and process documentation
  • Must be passionate about contributing to an organization focused on continuously improving
  • consumer experiences
  • Experienced documenting, tracking, and monitoring problems using applicable systems and tools.
  • Experienced in researching and resolving technical problems of moderate complexity, typically escalated from first line support teams.

Roles & Responsibilities

The Desktop Support Technician maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. · The Desktop Support performs advanced administrative/operational/customer support duties that require independent initiative and judgment · The Desktop Support researches and resolves technical problems of moderate complexity, typically escalated from first line support teams · Responds to escalated telephone, email, and online requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Decisions are typically focus on methods, tactics, and processes for completing administrative tasks/projects. · Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes, and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. End-user devices (e.g., desktops/laptop/notebook/tablets) · System software associated to End-User and Distributed Computing Services. Deskside support to End-Users as necessitated by the circumstances of the requester (e.g., Incidents, Service Requests, request of information) and Service Levels. Dispatch and monitor break/fix repairs, including Services performed by other 3rd party vendors. · Work is managed and often guided by precedent and/or documented procedures/regulations/professional IMAC Services for hardware and software. Tracking of the inventory of in-scope software and hardware as required by Humana following asset management process.

Generic Managerial Skills, If any

Previous experience in End user computing/Call Center operations

Experience with the Service now

Intermediate mathematical skills

Key Words to search in Resume

L2 Desktop Support, Desktop support engineer

Siri Infosolutions logo

About Siri Infosolutions

Sourced by ZipRecruiter

Our team of experts first gather each and every requirement of yours. Our research and development team then sit around those requirements and come up with a plan. Our implementation team then executes that plan for optimal results. After that our support team remains in constant touch with you during and after the entire process.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Edison, NJ, US

Year founded

2005

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