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Senior Desktop Support Jobs in Kentucky (NOW HIRING)

General Dynamics Corporation

$65 - $90/hr

Senior Desktop Support Analyst Date: Aug 24, 2026 Location: Savannah, GA, US Company: Gulfstream Aerospace Corporation Senior Desktop Support Analyst in GAC Savannah Unique Skills * PowerShell ...

New

SDI Presence, LLC

$60 - $79/hr

Summary SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support operations supporting end users across Chicago's major airport environments. This is a hands-on leadership ...

New

Rumcsi

$85 - $95/hr

Supervise, mentor, and evaluate Desktop Support Technicians and senior desktop staff.* Assign workload and prioritize tasks based on business impact and clinical urgency.* Support staff development ...

New

GuideIT, LLC

$65 - $85/hr

We are currently looking for a Senior Desktop Support Analyst to join our EUS/EUC team supporting customers in Tulsa, OK area. Thisroleison-site-onlylocalcandidateswillbeconsidered. About the Role ...

New

SDI Presence, LLC

$60.60/hr

This position will report to the Senior Desktop Lead. SDI Presence Offers * An hourly range: $21.15 ... Provide first line technical support for the customers for both software and hardware problems

New

LJA Engineering, Inc.

$97.42/hr

Escalating complex issues to respective regional IT Sr. Desktop Support Specialist (Tier 3) or IT Sr. Applications Support Specialist (Tier 3) as defined in separate documentation. (Tickets are not ...

New

SDI Presence, LLC

$74.49/hr

The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the Operations Manager, team leads, and other members of the technology team to support critical business ...

New

Deaconess

Desktop Support III

Henderson, KY · On-site

$24.11 - $33.75/hr

As a senior member of the desktop support team, you will troubleshoot complex technical issues, support hardware and software deployments, serve as a subject matter expert for assigned technologies ...

Ustechsolutions

Desktop Support

Harrodsburg, KY · On-site

$16 - $20.50/hr

Company Description A ver reputed Company is looking for Candidates for Desktop Support Candidates for Harrodsburg KY location Respond to and resolve user problems with hardware, software and/or ...

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

We are currently seeking a Desktop Support Technician. Candidates must be able to work onsite in Frankfort, KY. Our client is seeking a knowledgeable Desktop Support technician with a high aptitude ...

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

We are currently seeking a Desktop Support Technician . Candidates must be able to work fully onsite in Frankfort, KY. A valid driver's license is required for this position. Candidates must have ...

Mississippi State University

$52 - $78/hr

This position provides senior level technical insight and leadership. This is a highly customer ... The Desktop Support Specialist III is responsible for the training, mentoring, and assisting the ...

New

TEKsystems

Desktop Support Technician

Fort Mitchell, KY

$20 - $23/hr

This position will provide desktop support to the remote and onsite staff for all locations in and around the NKY area. Some travel will be required, using a state vehicle. Along with desktop duties ...

New

TEKsystems

Desktop Support Technician

Fort Mitchell, KY

$20 - $23/hr

This position will provide desktop support to the remote and onsite staff for all locations in and around the NKY area. Some travel will be required, using a state vehicle. Along with desktop duties ...

New

Ourlivesmadison

$55 - $75/hr

The Senior Desktop Support Analyst is an experienced member of the team with a keen interest in supporting endpoint devices and applications with a high amount of hands-on experience. They will use ...

New

TEKsystems

Desktop Support Technician

Frankfort, KY · On-site

$20 - $23/hr

Desktop Support TechnicianOverview We are seeking a Desktop Support Technician to provide onsite technical support to end users in a fast-paced enterprise environment. This role requires strong ...

TEKsystems

Desktop Support Technician

Frankfort, KY

$20 - $23/hr

Desktop Support TechnicianOverview We are seeking a Desktop Support Technician to provide onsite technical support to end users in a fast-paced enterprise environment. This role requires strong ...

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Senior Desktop Support information

See Kentucky salary details

$12

$31

$52

How much do senior desktop support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for senior desktop support in Kentucky is $31.42, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $41.78 per hour, depending on experience, location, and employer.

What is a senior desktop support?

Senior Desktop Support specialists are experienced IT professionals responsible for troubleshooting and resolving advanced technical issues related to computers, software, networks, and related hardware within an organization. They provide high-level support to users, mentor junior staff, and often manage escalated incidents that require in-depth technical knowledge. Their role also includes maintaining system performance, ensuring security compliance, and sometimes participating in IT projects or system upgrades. Excellent communication and problem-solving skills are essential for this position, as they frequently interact with end users and other IT teams.

What are some of the main challenges a senior desktop support professional might face when managing a large-scale IT environment?

Senior Desktop Support professionals often encounter challenges such as managing diverse hardware and software configurations, ensuring minimal downtime during system updates, and providing timely support to end-users across different departments. Balancing urgent issue resolution with proactive maintenance tasks can be demanding, especially in organizations with remote or hybrid teams. Strong communication and organizational skills are essential, as the role frequently involves collaborating with network administrators, IT security teams, and department managers to deliver seamless technical support.

What are the key skills and qualifications needed to thrive as a senior desktop support specialist, and why are they important?

To thrive as a Senior Desktop Support specialist, you need in-depth knowledge of operating systems, hardware troubleshooting, network basics, and usually a degree in IT or related field. Familiarity with ticketing systems, remote management tools, and certifications like CompTIA A+, Microsoft MCSA, or ITIL are commonly required. Strong problem-solving, communication, and customer service skills help you resolve technical issues efficiently and work well with end users. These skills are essential to minimize downtime, ensure smooth IT operations, and provide excellent support in dynamic business environments.

What is the difference between Senior Desktop Support vs Desktop Support Technician?

AspectSenior Desktop SupportDesktop Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Microsoft Certified
Work EnvironmentCorporate IT departments, Managed Service ProvidersSmall to medium businesses, helpdesk roles
ResponsibilitiesAdvanced troubleshooting, mentorship, system upgradesBasic troubleshooting, user support, hardware/software setup

Senior Desktop Support professionals typically handle more complex issues, provide mentorship, and have a broader scope of responsibilities compared to Desktop Support Technicians. They often work in larger organizations or managed service environments, requiring advanced certifications and experience. Desktop Support Technicians focus on routine user support and basic troubleshooting, making them suitable for entry-level roles.

What are the most commonly searched types of Desktop Support jobs in Kentucky?

The most popular types of Desktop Support jobs in Kentucky are:

What are popular job titles related to Senior Desktop Support jobs in Kentucky?

For Senior Desktop Support jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support jobs in Kentucky look for?

The top searched job categories for Senior Desktop Support jobs in Kentucky are:

What cities in Kentucky are hiring for Senior Desktop Support jobs?

Cities in Kentucky with the most Senior Desktop Support job openings:

Senior Desktop Support jobs near you
Infographic showing various Senior Desktop Support job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 17% Part Time, 7% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $65,347 per year, or $31.4 per hour.

Senior Desktop Support Analyst

General Dynamics Corporation

On-site

$65 - $90/hr

Other

Posted yesterday

New

Job description

Responsibilities for this Position

Position Title: Senior Desktop Support Analyst

Date: Aug 24, 2026

Location: Savannah, GA, US

Company: Gulfstream Aerospace Corporation

Senior Desktop Support Analyst in GAC Savannah

Unique Skills
  • PowerShell Automation
  • Microsoft 365 Administration
  • Endpoint Management (Intune/MECM)
  • User Experience (UX) Mindset
  • Root Cause Analysis
  • Cybersecurity Awareness
  • Data Analytics and Reporting
  • Executive Support
  • Technical Writing
  • Project Management
Education and Experience Requirements

Bachelor's Degree or equivalent combination of education and experience to successfully perform the essential functions of the job. Degree in Computer Science, Management Information Systems, or technology related field highly preferred. 3 years experience providing desktop technical support.

Position Purpose:Provide guidance and on-site executive support for installed products and applications in a timely, competent and highly professional manner. This role will primarily provide support for C-suite executives and their support staff.

Job Description

Principle Duties and Responsibilities:

Essential Functions:

  • Provide technical support and guidance on software installation, utilization and troubleshooting to ensure successful implementation.
  • Analyze the customer's technical environment and explain complex issues to customers in a non-technical way in order to maintain customer satisfaction.
  • Observe and report on activities used to support customers; provide ideas, input, and innovation throughout the development process.
  • Provide technical support to executive management and designated VIPs, and training to customer staff.

Perform other duties as assigned.

Other Requirements:

  • Ability to provide technical support service delivery within established guidelines.
  • Desktop/windows/PC expertise.
  • Problem solving and customer facing skills.
  • Deep understanding of the ITIL Incident Management Process.
  • Excellent interpersonal skills to effectively interact with internal/external clients/vendors.
  • Excellent analytical, assessment, planning, verbal and written communications skills.
  • Soft skills and technical skills that contribute to client satisfaction.

A credit history check from a national credit bureau will be conducted for all candidates for this position including new hires and current employees seeking promotion or transfer.This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 235711

Category: Information Systems

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 09/11/2026

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

Nearest Major Market: Savannah

Job Segment: Technical Support, Technical Writer, Computer Science, User Experience, Help Desk, Technology

PI286695605

Gulfstream designs, develops, manufactures, markets, services and supports the world's most technologically advanced business-jet aircraft.

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

Gulfstream designs, develops, manufactures, markets, services and supports the world's most technologically advanced business-jet aircraft.

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