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Contract Desktop Support Jobs in Kentucky (NOW HIRING)

TEKsystems

Desktop Support Technician

Little Sandy, KY

$20 - $23/hr

Overview We are seeking a Desktop Support Technician to provide onsite technical support within a ... Job Type & Location This is a Contract position based out of Little Sandy, KY. Pay and Benefits The ...

Brooksource

$18 - $20/hr

Desktop Support Technician / Desktop Engineer Little Sandy Correctional Complex, Sandy Hook, KY On ... contract at the Little Sandy Correctional Complex in Sandy Hook, KY. In this role, you will provide ...

TEKsystems

Desktop Support Technician

Sandy Hook, KY

$20 - $23/hr

Overview We are seeking a Desktop Support Technician to provide onsite technical support within a ... Job Type & Location This is a Contract position based out of Little Sandy, KY. Pay and Benefits The ...

TEKsystems

Desktop Support Technician

Little Sandy, KY

$20 - $23/hr

Overview We are seeking a Desktop Support Technician to provide onsite technical support within a ... Job Type & Location This is a Contract position based out of Little Sandy, KY. Pay and Benefits The ...

TEKsystems

Desktop Support Technician

Sandy Hook, KY · On-site

$20 - $23/hr

Overview We are seeking a Desktop Support Technician to provide onsite technical support within a ... Job Type & Location This is a Contract position based out of Little Sandy, KY. Pay and Benefits The ...

TEKsystems

Field Support Technician

Lexington, KY

$20 - $23/hr

Desktop Support TechnicianOverview We are seeking a Desktop Support Technician to provide on-site ... Intermediate Job Type & Location This is a Contract position based out of Lexington, KY. Pay and ...

TEKsystems

Field Support Technician

Lexington, KY

$20 - $23/hr

Desktop Support TechnicianOverview We are seeking a Desktop Support Technician to provide on-site ... Intermediate Job Type & Location This is a Contract position based out of Lexington, KY. Pay and ...

TEKsystems

Field Support Technician

Lexington, KY

$20 - $23/hr

Provide desktop and field support for 200+ end-user devices. * Install, configure, troubleshoot ... Job Type & Location This is a Contract position based out of Lexington, KY. Pay and Benefits The ...

TEKsystems

Field Support Technician

Lexington, KY

$20 - $23/hr

Provide desktop and field support for 200+ end-user devices. * Install, configure, troubleshoot ... Job Type & Location This is a Contract position based out of Lexington, KY. Pay and Benefits The ...

TEKsystems

Desktop Engineer

Frankfort, KY

$22 - $28/hr

Administer and support desktop computers, laptops, mobile data devices, and associated peripherals ... Intermediate (2+ years preferred) Job Type & Location This is a Contract position based out of ...

TEKsystems

Desktop Engineer

Frankfort, KY

$22 - $28/hr

Administer and support desktop computers, laptops, mobile data devices, and associated peripherals ... Intermediate (2+ years preferred) Job Type & Location This is a Contract position based out of ...

TEKsystems

Desktop Engineer

Frankfort, KY

$22 - $28/hr

Preferred Knowledge/Skills/Abilities: · Windows desktop operating systems support client hardware ... Experience Level Intermediate Level Job Type & Location This is a Contract position based out of ...

TEKsystems

Desktop Engineer

Frankfort, KY

$22 - $28/hr

Preferred Knowledge/Skills/Abilities: · Windows desktop operating systems support client hardware ... Experience Level Intermediate Level Job Type & Location This is a Contract position based out of ...

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All JobsContract Desktop Support JobsContract Desktop Support Jobs in Kentucky

Contract Desktop Support information

See Kentucky salary details

$8

$23

$39

How much do contract desktop support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for contract desktop support in Kentucky is $23.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a contract desktop support specialist, and why are they important?

To thrive as a Contract Desktop Support specialist, you need solid knowledge of hardware troubleshooting, operating systems, and network fundamentals, often backed by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems, and software deployment platforms is typically required. Strong customer service, problem-solving abilities, and effective communication skills help you resolve issues efficiently and build trust with end-users. These skills ensure minimized downtime, high user satisfaction, and smooth daily operations in diverse organizational environments.

What are some common challenges faced by contract desktop support professionals, and how can they best address them?

Contract Desktop Support professionals often encounter challenges such as quickly adapting to new IT environments, managing diverse hardware and software setups, and balancing multiple support requests. Success in this role requires strong troubleshooting skills, effective time management, and excellent communication to clearly explain technical issues to users. Building rapport with full-time staff and proactively familiarizing yourself with the organization's systems can help contract professionals integrate smoothly and provide high-quality support.

What is the difference between Contract Desktop Support vs Help Desk Technician?

AspectContract Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentContract-based, on-site or remote, client sitesHelp desk, call centers, remote support
Employer & IndustryIT service providers, consulting firmsCorporate IT departments, MSPs
Common Search IntentContract Desktop Support vs Help Desk Technician

Contract Desktop Support and Help Desk Technician roles often overlap in certifications and work environments, but Contract Desktop Support typically involves short-term contracts providing on-site or remote technical assistance directly to clients. Help Desk Technicians usually work within a company's internal IT team, focusing on remote support and troubleshooting. Both roles require similar skills but differ mainly in employment type and scope of work.

What is a contract desktop support specialist?

A Contract Desktop Support specialist is an IT professional hired on a temporary or project basis to provide technical assistance to users within an organization. Their main responsibilities include installing, troubleshooting, and maintaining computer hardware, software, and peripheral devices. They resolve user issues either remotely or onsite, ensuring minimal disruption to business operations. These specialists may also assist with system upgrades, network connectivity, and security protocols as needed. As contract workers, they are typically employed for a set period or for specific projects rather than as full-time permanent staff.
What are the most commonly searched types of Desktop Support jobs in Kentucky? The most popular types of Desktop Support jobs in Kentucky are:
What are popular job titles related to Contract Desktop Support jobs in Kentucky? For Contract Desktop Support jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Contract Desktop Support jobs in Kentucky look for? The top searched job categories for Contract Desktop Support jobs in Kentucky are:
What cities in Kentucky are hiring for Contract Desktop Support jobs? Cities in Kentucky with the most Contract Desktop Support job openings:
Contract Desktop Support jobs near you
Infographic showing various Contract Desktop Support job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,768 per year, or $23.4 per hour.

Desktop Support Technician

PEOPLE TECHNOLOGY AND PROCESSES LLC

Fort Knox, KY • On-site

$30.55/hr

Full-time

Re-posted 3 days ago

Job description

Position Title: Desktop Support Technician

Location: Fort Knox

Clearance Type: SECRET

Compensation: $30.55/hr.

Responsibilities include (but are not limited to):

  • Provide support for the Microsoft Outlook (Current Version) e-mail users.
  • Provide troubleshooting support for software and hardware.
  • Resolve and document problems when installing and upgrading systems and software.
  • Provide support for the administration of remote access systems.
  • Provide troubleshooting and installation support for Video Teleconferencing (VTC) systems.
  • Provide troubleshooting and installation support for Nortel and Cisco VOIP desktop instruments.
  • Receive, review, and respond to IT service requests and trouble tickets via the AESMP/ITSM ticketing system.
  • Provide touch labor support for the installation, troubleshooting, patching, and software updates of NIPR/SIPR desktop systems when remote tools are unavailable.
  • Install, configure, and support authorized desktop software, including security updates and vendor patches (e.g., service packs, hotfixes).
  • Resolve issues with computers, printers, scanners, and other end-user hardware devices.
  • Support the installation and operation of Virtual Desktop Infrastructure (VDI) and perform local troubleshooting of VDI client systems.
  • Perform hardware diagnostics and coordinate with users or other NEC work centers for resolution of hardware and software malfunctions.
  • Assist with release management tasks, including software licensing and deployment of new desktop configurations.
  • Tailor and publish software and patch packages for distribution, validate installations, and remediate issues when necessary.
  • Configure end-user systems and network devices according to Army security policies and standards.
  • Support VIP users, ensuring follow-up on corrective actions within two business days.
  • Create and update Standard Operating Procedures (SOPs) and technical documents for review and government approval.
  • Provide weekly reports on ticket activity, resolutions, and walk-in service metrics in accordance with reporting requirements.
  • Troubleshoot LAN connectivity issues, distinguish between physical and logical network problems, and adjust configurations or port allocations as needed.
  • Perform tasks related to the implementation, administration, and support of Microsoft’s Windows operating system, including installation, software distribution, and implementation on client systems supported by the NEC.
  • Support the implementation and adjudication of Cybersecurity and security directives
  • Recommend methods to improve NEC operations.

QUALIFICATIONS:

Education and Certifications:

  • High school diploma required.
  • Valid Driver’s License.
  • CompTIA Security+ CE or equivalent IAT Level II certification (DCWF 451).

Knowledge and Experience:

  • 2+ years of desktop support or system support experience in an enterprise IT environment.
  • Working knowledge of Windows operating systems, Microsoft Office, and Army Gold Master images.
  • Familiarity with AESMP/ITSM ticketing systems and incident response protocols.
  • Proficient in Microsoft Workstation Operating System platforms and, Microsoft Office applications current and future inventory as approved by DISA and other standard systems and software used by customers.
  • Knowledge of current Windows Server operating systems and future versions that may be deployed during contract period.
  • Knowledge of common desktop applications such as Adobe Acrobat, Lotus Forms, Tumbleweed, etc.; ability to quickly learn unique GOTS applications.
  • Knowledge and experience communicating desktop support concepts to technical and non-technical personnel; ability to develop technical documents and produce system design documentation.
  • Strong communication skills, ability to interface with customers and resolve issues professionally.
  • Excellent customer service skills; project a positive image and professional manner at all times; ability to work within the confines of a set time schedule.
  • Ability to lift and move IT equipment as needed for installations and troubleshooting.

Desired Qualifications:

  • Experience supporting military NECs or DoD IT environments.
  • Hands-on experience with VDI, Active Directory, patch management, and endpoint configuration.
  • Knowledge of RMF compliance, STIGs, and DoD software/hardware baselines.
  • Experience in high-volume desktop support environments, ideally with >2,000 support actions/month.

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