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Desktop Support Engineer Jobs in Kentucky (NOW HIRING)

Apex Systems

Desktop Support Lexington

Lexington, KY · On-site

Provide desktop support for agency users in Windows-based environments. * Install, configure, troubleshoot, and repair desktop hardware and software. * Diagnose and resolve technical issues both ...

New

Apex Systems

Desktop Support Lexington Medical

Lexington, KY · On-site

$17.75 - $22.50/hr

Job#: 3044318 We are backfilling a Desktop Engineer/Support Tech position located at the new Lexington Medical Prison in Lexington, KY. We're seeking a knowledgeable & committed technician with a ...

Solenis

support engineer

Owensboro, KY · On-site

$70K - $103K/yr

The Support Engineer is responsible for supporting pulp and paper customers by optimizing chemical treatment programs, maintaining process equipment, and providing technical expertise that improves ...

Solenis

support engineer

Owensboro, KY · On-site

$70K - $103K/yr

The Support Engineer is responsible for supporting pulp and paper customers by optimizing chemical treatment programs, maintaining process equipment, and providing technical expertise that improves ...

SummitMedia LLC

Chief Engineer

Louisville, KY · On-site

SummitMedia LLC is seeking a Chief Engineer for our Louisville, KY market. Duties include ... IT desktop support. Responsibilities: * Maintains station operation through preventative and ...

SummitMedia LLC

Chief Engineer

Louisville, KY · On-site

SummitMedia LLC is seeking a Chief Engineer for our Louisville, KY market. Duties include ... IT desktop support. Responsibilities: * Maintains station operation through preventative and ...

SummitMedia LLC

Chief Engineer

Louisville, KY · On-site

SummitMedia LLC is seeking a Chief Engineer for our Louisville, KY market. Duties include ... IT desktop support. Responsibilities: * Maintains station operation through preventative and ...

GFI Digital

Service Desk Engineer

Louisville, KY · On-site

Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...

GFI Digital

Service Desk Engineer

Louisville, KY · On-site

Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...

GFI Digital

Service Desk Engineer

Louisville, KY

Service Desk Engineer As a Service Desk Engineer, you will be responsible for delivering ... Support various email systems (O365, GSuite) using SPAM filtering tools (Graphus, Inky, Mimecast ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Kentucky

Desktop Support Engineer information

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How much do desktop support engineer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for desktop support engineer in Kentucky is $23.45, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $26.73 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

How much does a desktop support engineer make in the US?

A desktop support engineer in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting end-users, and maintaining IT systems.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
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What cities in Kentucky are hiring for Desktop Support Engineer jobs? Cities in Kentucky with the most Desktop Support Engineer job openings:
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Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Kentucky as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,768 per year, or $23.4 per hour.

Desktop Support Lexington

Apex Systems

Lexington, KY • On-site

Other

Medical, Dental, Vision, Life, Retirement

Posted yesterday

New

Job description

Job#: 3045893
Job Description:
Key Responsibilities
  • Provide desktop support for agency users in Windows-based environments.
  • Install, configure, troubleshoot, and repair desktop hardware and software.
  • Diagnose and resolve technical issues both onsite and remotely.
  • Perform basic network troubleshooting and connectivity support.
  • Deliver outstanding customer service while responding to user requests and incidents.
  • Document issues, resolutions, and support activities as required.
Required Qualifications
  • Minimum of 1-2 years of hands-on desktop support experience.
  • Experience installing, troubleshooting, and repairing hardware and software in a Windows environment.
  • Working knowledge of basic networking concepts and troubleshooting techniques.
  • Strong communication and customer service skills.
  • Valid driver's license with the ability to travel throughout the service area.
  • Ability to lift and carry equipment and work in physically demanding or uncomfortable positions for extended periods when necessary.
Preferred Skills
  • Experience supporting enterprise IT environments.
  • Familiarity with Active Directory, Microsoft Office 365, and ticketing systems.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently while managing multiple priorities.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

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