L2 Desktop Support Engineer Location: Louisville, KY Duration: 06+ Months Experience Required: 8-10 years * Exp in Desktop support /End user support Engg. * Comprehensive knowledge of Microsoft ...
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L2 Desktop Support Engineer Location: Louisville, KY Duration: 06+ Months Experience Required: 8-10 years * Exp in Desktop support /End user support Engg. * Comprehensive knowledge of Microsoft ...
Desktop Engineer
Louisville, KY · On-site
C. is seeking a skilled L2 Desktop Support Engineer to join their team and provide advanced technical support to end users. The role involves troubleshooting hardware, software, and network issues ...
Desktop Engineer
Louisville, KY · On-site
C. is seeking a skilled L2 Desktop Support Engineer to join their team and provide advanced technical support to end users. The role involves troubleshooting hardware, software, and network issues ...
Desktop Engineer
Louisville, KY · On-site
Alpha Consulting Corp. is seeking a skilled L2 Desktop Support Engineer to join their team and provide advanced technical support to end users. In this role, you will troubleshoot hardware, software ...
Desktop Engineer
Louisville, KY · On-site
Alpha Consulting Corp. is seeking a skilled L2 Desktop Support Engineer to join their team and provide advanced technical support to end users. In this role, you will troubleshoot hardware, software ...
$80 - $100/hr
Supervise, mentor, and evaluate Desktop Support Technicians and senior desktop staff.* Assign workload and prioritize tasks based on business impact and clinical urgency.* Support staff development ...
$80 - $100/hr
Supervise, mentor, and evaluate Desktop Support Technicians and senior desktop staff.* Assign workload and prioritize tasks based on business impact and clinical urgency.* Support staff development ...
$250/hr
Escalating complex issues to respective regional IT Sr. Desktop Support Specialist (Tier 3) or ... Experience supporting Engineering software such as AutoCAD, Bentley Projectwise or ESRI ArcGIS ...
$250/hr
Escalating complex issues to respective regional IT Sr. Desktop Support Specialist (Tier 3) or ... Experience supporting Engineering software such as AutoCAD, Bentley Projectwise or ESRI ArcGIS ...
$250/hr
S. Citizens and Green Card Holders Preferred Role Overview We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise ...
$250/hr
S. Citizens and Green Card Holders Preferred Role Overview We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise ...
$250/hr
S. Citizens and Green Card Holders Preferred Role Overview We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise ...
New
$250/hr
S. Citizens and Green Card Holders Preferred Role Overview We are looking for a reliable and technically skilled Desktop Support Engineer to provide on-demand, on-site IT support for enterprise ...
New
$60 - $80/hr
We are currently looking for a Senior Desktop Support Analyst to join our EUS/EUC team supporting customers in Tulsa, OK area. Thisroleison-site-onlylocalcandidateswillbeconsidered. About the Role ...
$60 - $80/hr
We are currently looking for a Senior Desktop Support Analyst to join our EUS/EUC team supporting customers in Tulsa, OK area. Thisroleison-site-onlylocalcandidateswillbeconsidered. About the Role ...
$250/hr
This position will report to the Senior Desktop Lead. SDI Presence Offers * An hourly range: $21.15 ... Provide first line technical support for the customers for both software and hardware problems
$250/hr
This position will report to the Senior Desktop Lead. SDI Presence Offers * An hourly range: $21.15 ... Provide first line technical support for the customers for both software and hardware problems
$250/hr
The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the Operations Manager, team leads, and other members of the technology team to support critical business ...
$250/hr
The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the Operations Manager, team leads, and other members of the technology team to support critical business ...
Desktop Engineer/Support
Lexington, KY · On-site
$18 - $20/hr
Skills: * Desktop Support. * Windows Environment. * Hardware Troubleshooting. * Software ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...
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Desktop Engineer/Support
Lexington, KY · On-site
$18 - $20/hr
Skills: * Desktop Support. * Windows Environment. * Hardware Troubleshooting. * Software ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...
$150 - $200/hr
We are searching for a motivated Senior Desktop Applications Engineer to drive the development of ... Demonstrated cross platform development experience: you have shipped and supported the same ...
New
$150 - $200/hr
We are searching for a motivated Senior Desktop Applications Engineer to drive the development of ... Demonstrated cross platform development experience: you have shipped and supported the same ...
New
$65 - $90/hr
The Desktop support analyst - Senior role is the first point of contact for internal customers facing technical issues. This role assists users who contact the Service Desk with incidents and service ...
New
$65 - $90/hr
The Desktop support analyst - Senior role is the first point of contact for internal customers facing technical issues. This role assists users who contact the Service Desk with incidents and service ...
New
Desktop Support III
Henderson, KY · On-site
$24.11 - $33.75/hr
As a senior member of the desktop support team, you will troubleshoot complex technical issues, support hardware and software deployments, serve as a subject matter expert for assigned technologies ...
Desktop Support III
Henderson, KY · On-site
$24.11 - $33.75/hr
As a senior member of the desktop support team, you will troubleshoot complex technical issues, support hardware and software deployments, serve as a subject matter expert for assigned technologies ...
$60 - $80/hr
This position provides senior level technical insight and leadership. This is a highly customer ... The Desktop Support Specialist III is responsible for the training, mentoring, and assisting the ...
$60 - $80/hr
This position provides senior level technical insight and leadership. This is a highly customer ... The Desktop Support Specialist III is responsible for the training, mentoring, and assisting the ...
$60 - $80/hr
... house engineering and material development capabilities. Serving industries such as Aerospace ... Provide technical support to end users for desktop hardware, software, and peripherals. * Diagnose ...
$60 - $80/hr
... house engineering and material development capabilities. Serving industries such as Aerospace ... Provide technical support to end users for desktop hardware, software, and peripherals. * Diagnose ...
Desktop Engineer/Support Technician
Lexington, KY · On-site
$20.25 - $25.50/hr
We are currently seeking a Desktop Support Technician. This role is backfilling, candidates must be a minimum of 21 years old, maintain a valid driver's license, and be able to pass a DOC background ...
Desktop Engineer/Support Technician
Lexington, KY · On-site
$20.25 - $25.50/hr
We are currently seeking a Desktop Support Technician. This role is backfilling, candidates must be a minimum of 21 years old, maintain a valid driver's license, and be able to pass a DOC background ...
$18 - $20/hr
Desktop Support Technician / Desktop Engineer Little Sandy Correctional Complex, Sandy Hook, KY On-Site Role $18 - $20 per hour ABOUT THE ROLE Our client is seeking a motivated and customer-focused ...
$18 - $20/hr
Desktop Support Technician / Desktop Engineer Little Sandy Correctional Complex, Sandy Hook, KY On-Site Role $18 - $20 per hour ABOUT THE ROLE Our client is seeking a motivated and customer-focused ...
$60 - $80/hr
The Senior Desktop Support Analyst is an experienced member of the team with a keen interest in supporting endpoint devices and applications with a high amount of hands-on experience. They will use ...
$60 - $80/hr
The Senior Desktop Support Analyst is an experienced member of the team with a keen interest in supporting endpoint devices and applications with a high amount of hands-on experience. They will use ...
$60 - $80/hr
## IT Support Engineer (Colorado-Based)Applylocations: Hub Orion CO - Denver: Remote - Coloradotime ... Required Skills, Experience, and Attributes*** 1+ years of experience in an IT help desk, desktop ...
$60 - $80/hr
## IT Support Engineer (Colorado-Based)Applylocations: Hub Orion CO - Denver: Remote - Coloradotime ... Required Skills, Experience, and Attributes*** 1+ years of experience in an IT help desk, desktop ...
Senior Desktop Support Engineer information
See Kentucky salary details
$19.5K - $30.3K
0% of jobs
$30.3K - $41.1K
0% of jobs
$41.1K - $51.9K
11% of jobs
$51.9K - $62.7K
5% of jobs
$71K is the 25th percentile. Wages below this are outliers.
$62.7K - $73.4K
12% of jobs
$73.4K - $84.2K
14% of jobs
The median wage is $88.1K / yr.
$84.2K - $95K
23% of jobs
$103.5K is the 75th percentile. Wages above this are outliers.
$95K - $105.8K
13% of jobs
$105.8K - $116.5K
6% of jobs
$116.5K - $127.3K
7% of jobs
$127.3K - $138.1K
9% of jobs
$19.5K
$89.7K
$138.1K
How much do senior desktop support engineer jobs pay per year?
As of Sep 8, 2026, the average yearly pay for senior desktop support engineer in Kentucky is $89,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $108,100.00 per year, depending on experience, location, and employer.
What is a senior desktop support engineer?
Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.
What are the key skills and qualifications needed to thrive as a senior desktop support engineer?
To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.
What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?
Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.
What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?
| Aspect | Senior Desktop Support Engineer | Desktop Support Technician |
|---|---|---|
| Required Credentials | Typically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experience | Usually requires CompTIA A+ or similar entry-level certifications |
| Work Environment | Supports complex hardware/software issues, often in corporate or enterprise settings | Handles basic troubleshooting, hardware setup, and user support in various environments |
| Employer & Industry Usage | Common in IT departments of large organizations, government, and enterprise sectors | Found in small to medium businesses, educational institutions, and retail |
The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.
Contractor
Re-posted 10 days ago
Job description
Role: L2 Desktop Support Engineer
Location: Louisville, KY
Duration: 06+ Months
Experience Required: 8-10 years
Job Description:
- Exp in Desktop support /End user support Engg.
- Comprehensive knowledge of Microsoft Office applications, including Word, OneNote, Excel, and Visio
- Experience in Analytical Skills and process documentation
- Must be passionate about contributing to an organization focused on continuously improving
- consumer experiences
- Experienced documenting, tracking, and monitoring problems using applicable systems and tools.
- Experienced in researching and resolving technical problems of moderate complexity, typically escalated from first line support teams.
Roles & Responsibilities
The Desktop Support Technician maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training. · The Desktop Support performs advanced administrative/operational/customer support duties that require independent initiative and judgment · The Desktop Support researches and resolves technical problems of moderate complexity, typically escalated from first line support teams · Responds to escalated telephone, email, and online requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Decisions are typically focus on methods, tactics, and processes for completing administrative tasks/projects. · Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes, and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. End-user devices (e.g., desktops/laptop/notebook/tablets) · System software associated to End-User and Distributed Computing Services. Deskside support to End-Users as necessitated by the circumstances of the requester (e.g., Incidents, Service Requests, request of information) and Service Levels. Dispatch and monitor break/fix repairs, including Services performed by other 3rd party vendors. · Work is managed and often guided by precedent and/or documented procedures/regulations/professional IMAC Services for hardware and software. Tracking of the inventory of in-scope software and hardware as required by Humana following asset management process.
Generic Managerial Skills, If any
Previous experience in End user computing/Call Center operations
Experience with the Service now
Intermediate mathematical skills
Key Words to search in Resume
L2 Desktop Support, Desktop support engineer
About Siri Infosolutions
Sourced by ZipRecruiter
Our team of experts first gather each and every requirement of yours. Our research and development team then sit around those requirements and come up with a plan. Our implementation team then executes that plan for optimal results. After that our support team remains in constant touch with you during and after the entire process.
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Edison, NJ, US
Year founded
2005