ZipRecruiter

Log In

1

Senior Desktop Support Engineer Jobs in Columbus, OH

NTT DATA Services

Desktop Support Sr Analyst

Pataskala, OH · On-site

$22.25 - $30/hr

We are currently seeking a Desktop Support Sr Analyst to join our team in Pataskala, Ohio (US-OH), United States (US). This is an on-site role at our client office. Only local candidates will be ...

NTT DATA Services

Desktop Support Sr Analyst

Pataskala, OH

$22.25 - $30/hr

We are currently seeking a Desktop Support Sr Analyst to join our team in Pataskala, Ohio (US-OH), United States (US). This is an on-site role at our client office. Only local candidates will be ...

NTT DATA Services

Desktop Support Sr Analyst

Pataskala, OH

$22.25 - $30/hr

We are currently seeking a Desktop Support Sr Analyst to join our team in Pataskala, Ohio (US-OH), United States (US). This is an on-site role at our client office. Only local candidates will be ...

GDH

Provisioning Support Engineer - VDI

Columbus, OH

$34.86 - $36.98/hr

Role Summary Seeking a detail-oriented Provisioning Support Engineer with a focus on employee ... This position involves providing comprehensive support for Virtual Desktop Infrastructure (VDI ...

Idealforce

Help Desk Analyst 2/HDA2 (39574)

Columbus, OH · On-site

$19.25 - $26.25/hr

Client is looking for an individual that can provide desktop support functions at the Department of ... to senior support personnel or determines an appropriate resolution path, as needed, and ...

CFS

Sr. Systems Engineer

Columbus, OH

$90K - $110K/yr

Sr. Systems Engineer Salary: $90,000-$110,000 ABOUT THE COMPANY Our client is a leading IT Manageme ... Provide Our Clients With Mobile Device, Desktop and Laptop Support * Install/Configure/Troubleshoot ...

CFS

Sr. Systems Engineer

Columbus, OH

$90K - $110K/yr

Sr. Systems Engineer Salary: $90,000-$110,000 ABOUT THE COMPANY Our client is a leading IT Manageme ... Provide Our Clients With Mobile Device, Desktop and Laptop Support * Install/Configure/Troubleshoot ...

CFS

Sr. Systems Engineer

Dublin, OH

$90K - $110K/yr

Sr. Systems Engineer Salary: $90,000-$110,000 ABOUT THE COMPANY Our client is a leading IT Manageme ... Provide Our Clients With Mobile Device, Desktop and Laptop Support * Install/Configure/Troubleshoot ...

CFS

Sr. Systems Engineer

Columbus, OH

$90K - $110K/yr

Sr. Systems Engineer Salary: $90,000-$110,000 ABOUT THE COMPANY Our client is a leading IT Manageme ... Provide Our Clients With Mobile Device, Desktop and Laptop Support * Install/Configure/Troubleshoot ...

CFS

Sr. Systems Engineer

Columbus, OH

$90K - $110K/yr

Sr. Systems Engineer Salary: $90,000-$110,000 ABOUT THE COMPANY Our client is a leading IT Manageme ... Provide Our Clients With Mobile Device, Desktop and Laptop Support * Install/Configure/Troubleshoot ...

next page

Showing results 1-20

People also search for

All JobsSenior Desktop Support Engineer JobsSenior Desktop Support Engineer Jobs in Columbus, OH

Senior Desktop Support Engineer information

See Columbus, OH salary details

$21K

$96.5K

$148.6K

How much do senior desktop support engineer jobs pay per year?

As of May 28, 2026, the average yearly pay for senior desktop support engineer in Columbus, OH is $96,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,100.00 and $116,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Senior Desktop Support Engineer, and why are they important?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.

What are some common challenges faced by Senior Desktop Support Engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What are Senior Desktop Support Engineers?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are the most commonly searched types of Desktop Support Engineer jobs in Columbus, OH? The most popular types of Desktop Support Engineer jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Senior Desktop Support Engineer jobs? Cities near Columbus, OH with the most Senior Desktop Support Engineer job openings:
Senior Desktop Support Engineer jobs near you

Freelance Desktop Support Engineer

Sybex Support Services

Dublin, OH • On-site

Contractor

Posted 24 days ago

Job description

Exp: 2+ years
Base Skill Set :
  • A+ Certification or equivalent experience
  • Good working knowledge of Active Directory
  • 2+ years' experience providing technical support in a fast paced and constantly changingenvironment up to executive management level.
  • Excellent customer service and communicationskills including providing VIP support
  • Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7 OS / office 2010 as well as Win 8 andO365
  • Advanced knowledge of Microsoft Office suite of applications
  • Support of End User for video conferencing units. Support of mobile devices

Duties & Responsibilities:
Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this positionworks collaboratively with the Service Desk for end user break/fix and other support functions.
Duties shall include, but not be limited to:
  • Diagnosing and troubleshooting desktop system,printer and operating problems
  • Consulting and instructing users on hardware andsoftware questions/issues
  • Collaborate with other IT Services Data Centerand Network Infrastructure teams
  • Install, maintain and upgrade equipment and itsassociated infrastructure
  • Runs diagnostic tests to isolate system problemsas well as proactive activities
  • Operating Systems Windows, OS-X
  • MS Office (Windows and knowledge of Mac)software
  • Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
  • Hands on experience removing viruses and spyware using various tools (Windows) Identifies, researches, and resolves technical problems including forming an RCA
  • Responds to telephone calls, email, service tickets, and dispatched requests for technical support
  • Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window

Base Requirements
    • Excellent written and verbal communication and customer service skills with proven ability towork in fast paced environments
    • Commercial experience in an IT support technician role that includes 2 years of technical support experience in a hybrid Windows and MAC environment
    • Experience in working with a helpdesk operation,to include Windows and Mac clients
    • 2 years' Experience with mobile applications/products including: iPhone, iPad, and Android Platforms Expertise in iPad / iPhone
    • Self-starter that is able to collaborate actively withothers in a cross-functional team
    • Proven attention to detail and high standards for quality
    • Excellent organizational/administrative/technicalskills with agility to re-prioritize as necessary
    • Skilled in documenting written troubleshootingsteps and instructions
    • Business professional attire

Apply