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Senior Desktop Support Engineer Jobs in Secaucus, NJ

MMD Services, Inc

Sr. Desktop Engineer

Manhattan, NY · On-site

This Senior Desktop Support Engineer provides technical support and administration for internal end-user software, hardware, and connectivity. We seek a proactive, motivated technical expert who can ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Onsite Desktop Support Engineer

New York, NY

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

PTR Global

Desktop Support Engineer II

Manhattan, NY · On-site

$30 - $32/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Desktop Support Engineer II (Slack) Location: New York, New York (Remote) Duration: Contract Job ID: 178228 Job Overview: We are seeking a skilled and detail-oriented Desktop Support Engineer II to ...

Ropes & Gray

Senior Desktop Engineer

Manhattan, NY · On-site

The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm. This role requires a strong technical background and expertise in desktop ...

City of New York

Desktop Support Engineer

Manhattan, NY · On-site

$60K - $70K/yr

The candidate will join a team of Engineers who supports 750+ users in nine (9) locations. This ... research desktop PC, laptop, laptop hardware, and network related issues - Support IT security ...

Ropes & Gray

Senior Desktop Engineer

Manhattan, NY · On-site

Overview The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm. This role requires a strong technical background and expertise in ...

Ropes & Gray

Senior Desktop Engineer

Manhattan, NY

Overview The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm. This role requires a strong technical background and expertise in ...

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All JobsDesktop Support Engineer JobsSenior Desktop Support Engineer JobsSenior Desktop Support Engineer Jobs in Secaucus, NJ

Senior Desktop Support Engineer information

See Secaucus, NJ salary details

$22.9K

$105K

$161.7K

How much do senior desktop support engineer jobs pay per year?

As of Aug 19, 2026, the average yearly pay for senior desktop support engineer in Secaucus, NJ is $104,987.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $126,600.00 per year, depending on experience, location, and employer.

What is a senior desktop support engineer?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a senior desktop support engineer?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.

What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are the most commonly searched types of Desktop Support Engineer jobs in Secaucus, NJ?

The most popular types of Desktop Support Engineer jobs in Secaucus, NJ are:

What cities near Secaucus, NJ are hiring for Senior Desktop Support Engineer jobs?

Cities near Secaucus, NJ with the most Senior Desktop Support Engineer job openings:

Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in Secaucus, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $104,987 per year, or $50.5 per hour.

Sr. Desktop Engineer

MMD Services, Inc

Manhattan, NY • On-site

Other

Posted 13 days ago

Job description

Our close client is a global multi-billion dollar investment firm built around world-class talent, cutting-edge technology and endless growth opportunity. For over 30 years, their financial services have consistently delivered exceptional results to leading investors worldwide. With offices in Chicago, New York City, Miami, London, Hong Kong and over 2,000 employees they are in search of a new full-time Senior Desktop Support Engineer.

This Senior Desktop Support Engineer provides technical support and administration for internal end-user software, hardware, and connectivity. We seek a proactive, motivated technical expert who can operate independently and collaboratively within a broader global team.

Given the fast paced trading environment and sensitive nature of the financial services industry, this is an onsite role downtown New York.

Key Responsibilities:

  • Identify, triage, diagnose, and resolve complex, time sensitive technical issues with a strong sense of urgency
  • Provide white glove, high touch support to end users, including traders and senior executives (tickets, email, & phone)
  • Deliver high availability technical support in a fast-paced hedge fund trading environment, ensuring zero downtime through rapid incident response, proactive monitoring, and real-time troubleshooting of critical systems
  • Escalate incidents as needed and coordinate with internal IT teams & third-party vendors to drive timely resolution
  • Partner with distributed teams on asset management, large-scale moves, and complex hardware deployments
  • Lead incident response and escalation for firm wide technology issues, maintaining detailed documentation to support proactive problem management
  • Troubleshoot a wide range of technical issues across hardware, software, user accounts, trading systems, operating systems, and mobile devices

Required Skills & Experience:

  • Bachelor’s degree (BS/BA) and/ or 5+ years of relevant technical support experience preferred
  • Proven experience delivering white-glove support to senior leadership and VIP users in high availability environments with a zero downtime mindset
  • Strong expertise troubleshooting desktop hardware, peripherals, and printers
  • Extensive experience with Microsoft Intune, including device enrollment, configuration profiles, compliance policies, application deployment, and endpoint security across Windows, macOS, and mobile (iOS/Android) environments
  • Deep understanding of mobility and remote access technologies, including Windows laptops, MDM solutions, MFA, VPN, and remote connectivity
  • Proficiency supporting Microsoft Windows 10/11 operating systems
  • Advanced troubleshooting skills across Microsoft Office applications (Outlook, Excel, Word, PowerPoint, OneNote, and add-ins)
  • Strong knowledge of Azure AD (Entra ID), DNS, DHCP, Microsoft Exchange, and TCP/IP networking
  • Experience supporting VDI and/or Citrix environments
  • Strong troubleshooting capabilities with collaboration tools, messaging platforms, video conferencing systems, AV technology, and conference room equipment
  • Demonstrated professionalism with exceptional customer service skills, including responsiveness, attention to detail, composure, and follow-through
  • If you read this far and have the required experience please email with a note "I read to the end" - qualified candidates who take this route will be shortlisted directly to the VP

Perks:

  • Free catered breakfast, lunch, & snacks
  • Career progression & high visibility
  • Company name recognition

MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.

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