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Senior Desktop Support Engineer Jobs in New York

Avcend

Sr Desktop Support Engineer

Stamford, CT · On-site

On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users. * Services delivered at: * 600 Washington Blvd., Stamford, CT (Primary Site) * 35 Nutmeg Drive, Trumbull ...

MMD Services, Inc

Sr. Desktop Engineer

Manhattan, NY · On-site

This Senior Desktop Support Engineer provides technical support and administration for internal end-user software, hardware, and connectivity. We seek a proactive, motivated technical expert who can ...

Forhyre

Desktop Support Engineer

New York, NY

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer

New York, NY · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Avacend Inc

Desktop Support Engineer

Stamford, CT · On-site

Title Shared Services Engineer II /Desktop Engineer - On-site City & State: Stamford, Connecticut Duration: 6 Months Fixed Pay Rate: $ 45.68 an hr Shared Services Engineer II On-site support with ...

Forhyre

Onsite Desktop Support Engineer

New York, NY

We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer ...

PTR Global

Desktop Support Engineer II

Manhattan, NY · On-site

$30 - $32/hr

Desktop Support Engineer II (Slack) Location: New York, New York (Remote) Duration: Contract Job ID: 178228 Job Overview: We are seeking a skilled and detail-oriented Desktop Support Engineer II to ...

Ropes & Gray

Senior Desktop Engineer

Manhattan, NY

The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure within the firm. This role requires a strong technical background and expertise in desktop ...

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Senior Desktop Support Engineer information

See New York salary details

$24.6K

$113K

$174K

How much do senior desktop support engineer jobs pay per year?

As of Aug 31, 2026, the average yearly pay for senior desktop support engineer in New York is $112,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,200.00 and $136,200.00 per year, depending on experience, location, and employer.

What is a senior desktop support engineer?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a senior desktop support engineer?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.

What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

What are the most commonly searched types of Desktop Support Engineer jobs in New York?

The most popular types of Desktop Support Engineer jobs in New York are:

What cities in New York are hiring for Senior Desktop Support Engineer jobs?

Cities in New York with the most Senior Desktop Support Engineer job openings:

Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $112,974 per year, or $54.3 per hour.

Sr Desktop Support Engineer

Stamford, CT • On-site

Avcend
Analytics and Business Intelligence Systems • 51 - 200 employees
Learn more about Avcendexternal

Contractor

Re-posted 15 days ago

Job description

On-site support with dedicated engineers during core hours for Enhanced Desktop Support Users.

•Services delivered at:

• 600 Washington Blvd., Stamford, CT (Primary Site)

• 35 Nutmeg Drive, Trumbull, CT (Disaster Recovery Site)

•Walk-up, phone, and email support with no appointment needed.

•Full incident resolution related to Local Services.

•Replacement/swap of faulty equipment and peripherals using NatWest-owned stock.

•General IT guidance and support for user devices.

•Management of local consigned hardware stock for break-fix and service requests.

•Logging of Incidents or Service Requests on behalf of users when required.

•Completion of Service Requests that can be resolved directly on-site.

•Implementing small service improvements based on recurring user feedback.

•Providing both ticket-based and in-person (“shoulder-tap”) support for Desktop and Voice-related issues."

Please find the Top skills for these req

Reason for Request:     

Requirements:     

Support for Desktop Win 11 and Voice-related issues| General IT guidance