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Senior Desktop Support Engineer Jobs in Kentucky

AA2IT

Desktop Support Technician

Madisonville, KY · On-site

$17.75 - $22.50/hr

AA2IT is a company seeking a Desktop Support Technician to provide on-site technical support. The ... Having experience supporting applications related to engineering, manufacturing, and logistics is a ...

Greystone Technology Group

$60 - $80/hr

... Desktop Support Engineer) to provide responsive technical support and resolve day-to-day IT issues for our Managed Services clients. This role is ideally hybrid out of our Denver, CO office; however ...

Atlas Technica, LLC

$100 - $125/hr

Title: Sr. Project Engineer Reports to: Project Engineering Manager Department: Project Engineering ... Strong end‑user and desktop support experience, including Microsoft Windows, Microsoft Office ...

F3 Design

$60 - $80/hr

Client Services Onsite Support Engineer Department: Managed Services Employment Type: Full Time ... Working knowledge of desktop operating systems, business applications, printers, mobile devices ...

86Borders, LLC.

$80 - $100/hr

86Borders is seeking a highly skilled and communicative Senior Support Engineer with experience supporting remote MacOS systems and end users with varying level of technical expertise. The role will ...

Booz Allen Hamilton

$100 - $125/hr

Escalates more complex problems to senior levels, and performs other duties, as assigned. You Have ... Computer Support Engineer The Opportunity: Supports day-to-day technical aspects of operational ...

Meron Capital

$125 - $150/hr

Position Overview As a Senior Support Engineer, you will join a global team dedicated to delivering exceptional technical support. You'll troubleshoot customer issues using logs, networking, system ...

New

DaParrot Ltd

$100 - $125/hr

Senior Support Engineer Team: Global Services & Delivery Location: [Remote / Hybrid - specify] Reports to: Head of Customer Support About the role Obsidian Security protects organizations against ...

Jobless

$100 - $125/hr

Support Engineer Reports To: Director of Engineering Summary AxisCare is hiring a full-time, fully ... Manual dexterity required to use desktop computer and peripherals. Compensation and Equipment

Ontra, LLC

$60 - $80/hr

Ontra is seeking an IT Support Engineer reporting to our Director, Security & IT Operations. We're ... AV and Desktop Support: Experience supporting conference room and AV technology alongside general ...

New

Abbott Laboratories

$125 - $150/hr

Senior Product Support Engineer - LogoIr para o conteúdo principal#Senior Product Support Engineer page is loaded## Senior Product Support EngineerCandidatar-selocations: United States - California ...

SaintsReport.com

$60 - $80/hr

... Senior Desktop Field Support Specialist will provide a combination of Project Management and ... SCADA and Controls, Engineering, GIS/Mapping, Plant Processing and Measurement applications is ...

Sigma Defense

$100 - $125/hr

... working with senior cloud, networking, security, and automation engineers on more complex ... Professional experience supporting Virtual Desktop Infrastructure (VDI) or enterprise Windows ...

New

Loftware, Inc.

$100 - $125/hr

Senior Technical Support Engineer Possible locations: Portsmouth, NH, USA (Hybrid) or Remote (U.S.-based candidates working EST hours) Please note: Visa sponsorship is not available for this role.

New

Snyk

$100 - $125/hr

Job Summary Snyk is looking for a Senior Technical Support Engineer to serve as a technical escalation point for our Technical Support team, resolving the most complex issues our customers encounter ...

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Showing results 21-40

All JobsDesktop Support Engineer JobsSenior Desktop Support Engineer JobsSenior Desktop Support Engineer Jobs in Kentucky

Senior Desktop Support Engineer information

See Kentucky salary details

$19.5K

$89.7K

$138.1K

How much do senior desktop support engineer jobs pay per year?

As of Sep 8, 2026, the average yearly pay for senior desktop support engineer in Kentucky is $89,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $108,100.00 per year, depending on experience, location, and employer.

What is a senior desktop support engineer?

Senior Desktop Support Engineers are experienced IT professionals who provide advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues that junior technicians cannot resolve, maintain and troubleshoot desktops, laptops, and peripherals, and ensure users have minimal downtime. In addition to direct support, they may also manage IT projects, implement new technologies, and mentor junior staff. Their role is critical in maintaining the productivity and security of a company’s IT environment.

What are the key skills and qualifications needed to thrive as a senior desktop support engineer?

To thrive as a Senior Desktop Support Engineer, you need extensive experience in troubleshooting hardware and software issues, a strong understanding of operating systems, and typically a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote management tools, ticketing systems (such as ServiceNow), and enterprise security protocols is crucial. Exceptional problem-solving abilities, communication skills, and a customer-focused attitude help you excel in supporting users and collaborating with IT teams. These skills ensure rapid issue resolution, minimize downtime, and maintain smooth business operations.

What are some common challenges faced by senior desktop support engineers, and how can they effectively address them?

Senior Desktop Support Engineers often encounter challenges such as managing complex technical issues across multiple platforms, balancing a high volume of support requests, and staying current with rapidly evolving technologies. Effective problem-solving, prioritization, and strong communication skills are essential for addressing these challenges. Additionally, collaborating closely with IT teams and proactively documenting solutions can streamline workflows and enhance overall support efficiency.

What is the difference between Senior Desktop Support Engineer vs Desktop Support Technician?

AspectSenior Desktop Support EngineerDesktop Support Technician
Required CredentialsTypically requires certifications like CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent experienceUsually requires CompTIA A+ or similar entry-level certifications
Work EnvironmentSupports complex hardware/software issues, often in corporate or enterprise settingsHandles basic troubleshooting, hardware setup, and user support in various environments
Employer & Industry UsageCommon in IT departments of large organizations, government, and enterprise sectorsFound in small to medium businesses, educational institutions, and retail

The main difference between a Senior Desktop Support Engineer and a Desktop Support Technician lies in experience, complexity of tasks, and certifications. Senior Engineers handle more advanced issues and often mentor junior staff, while Technicians focus on routine support and basic troubleshooting.

Senior Desktop Support Engineer jobs near you
Infographic showing various Senior Desktop Support Engineer job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,687 per year, or $43.1 per hour.

Engineer Computer Support Systems

Tata Consultancy Service Limited

Louisville, KY • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Must Have Technical/Functional Skills
1. Exp in Desktop support /End user support Engg.
2. Comprehensive knowledge of Microsoft Office applications, including Word, OneNote, Excel, and Visio
3. Experience in Analytical Skills and process documentation
4. Must be passionate about contributing to an organization focused on continuously improving consumer experiences
5. Experienced documenting, tracking, and monitoring problems using applicable systems and tools.
6. Experienced in researching and resolving technical problems of moderate complexity, typically escalated from first line support teams.
Roles & Responsibilities
• The Desktop Support Technician maintains, repairs, and troubleshoots desktop hardware and software packages. Also responsible for customer service and end-user training.
• The Desktop Support performs advanced administrative/operational/customer support duties that require independent initiative and judgment
• The Desktop Support researches and resolves technical problems of moderate complexity, typically escalated from first line support teams
• Responds to escalated telephone, email, and online requests for technical support. Documents, tracks, and monitors the problem using applicable systems and tools. Decisions are typically focus on methods, tactics, and processes for completing administrative tasks/projects.
• Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes, and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge. End-user devices (e.g., desktops/laptop/notebook/tablets)
• System software associated to End-User and Distributed Computing Services. Deskside support to End-Users as necessitated by the circumstances of the requester (e.g., Incidents, Service Requests, request of information) and Service Levels. Dispatch and monitor break/fix repairs, including Services performed by other 3rd party vendors.
• Work is managed and often guided by precedent and/or documented procedures/regulations/professional IMAC Services for hardware and software. Tracking of the inventory of in-scope software and hardware as required by following asset management process.
Generic Managerial Skills, If any
• Previous experience in End user computing/Call Center operations
• Experience with the Service now
• Intermediate mathematical skills.
Salary Range: $60,000 - $65,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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