$21 - $28.25/hr
We are looking for a competent full time Helpdesk technician to provide support both remotely and ... Knowledge of ConnectWise service desk, and ConnectWise automate a plus This is a full time position
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$21 - $28.25/hr
We are looking for a competent full time Helpdesk technician to provide support both remotely and ... Knowledge of ConnectWise service desk, and ConnectWise automate a plus This is a full time position
San Antonio, TX · On-site
$16.25 - $22/hr
Proficiency with Microsoft Office tools; experience with ticketing or CRM systems is helpful (ConnectWise experience is a plus) * A proactive, team-oriented attitude and willingness to learn * Valid ...
San Antonio, TX · On-site
$16.25 - $22/hr
Proficiency with Microsoft Office tools; experience with ticketing or CRM systems is helpful (ConnectWise experience is a plus) * A proactive, team-oriented attitude and willingness to learn * Valid ...
$45K - $60K/yr
Help Desk Level 2 Technician (MSP) With Level 3 Exposure Location: Onsite Job Type: Full-Time About ... Create, update, and/or split multi-issue tickets in ConnectWise. * Track and record all time ...
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$45K - $60K/yr
Help Desk Level 2 Technician (MSP) With Level 3 Exposure Location: Onsite Job Type: Full-Time About ... Create, update, and/or split multi-issue tickets in ConnectWise. * Track and record all time ...
Document all work clearly in the ticketing system (ConnectWise preferred) * Assist with user ... in Helpdesk, Desktop Support, or similar role * Strong working knowledge of Windows and Microsoft ...
Document all work clearly in the ticketing system (ConnectWise preferred) * Assist with user ... in Helpdesk, Desktop Support, or similar role * Strong working knowledge of Windows and Microsoft ...
Cherry Hill, NJ · On-site
$45K - $60K/yr
Help Desk Level 2 Technician (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time ... Create, update, and/or split multi-issue tickets in ConnectWise. * Track and record all time ...
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Cherry Hill, NJ · On-site
$45K - $60K/yr
Help Desk Level 2 Technician (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time ... Create, update, and/or split multi-issue tickets in ConnectWise. * Track and record all time ...
Cherry Hill, NJ · On-site
$45K - $60K/yr
Help Desk Level 2 Technician (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time ... Create, update, and/or split multi-issue tickets in ConnectWise. * Track and record all time ...
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Cherry Hill, NJ · On-site
$45K - $60K/yr
Help Desk Level 2 Technician (MSP) - With Level 3 Exposure Location: Onsite Job Type: Full-Time ... Create, update, and/or split multi-issue tickets in ConnectWise. * Track and record all time ...
They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will ... Experience working in an environment using ticketing software, such as Autotask, Connectwise, or ...
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They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will ... Experience working in an environment using ticketing software, such as Autotask, Connectwise, or ...
They are in need of a Helpdesk Support Level I technician . A successful candidate will have a ... Experience working in an environment using ticketing software, such as Autotask, Connectwise, or ...
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They are in need of a Helpdesk Support Level I technician . A successful candidate will have a ... Experience working in an environment using ticketing software, such as Autotask, Connectwise, or ...
New York, NY · Remote
$60K - $80K/yr
Utilizing tools like ConnectWise, you will manage service requests, and uphold our service level ... Help identify areas where Standard Operating Procedures (SOPs) don't exist or need further work and ...
New York, NY · Remote
$60K - $80K/yr
Utilizing tools like ConnectWise, you will manage service requests, and uphold our service level ... Help identify areas where Standard Operating Procedures (SOPs) don't exist or need further work and ...
Document all work clearly in the ticketing system (ConnectWise preferred) * Assist with user ... in Helpdesk, Desktop Support, or similar role * Strong working knowledge of Windows and Microsoft ...
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Document all work clearly in the ticketing system (ConnectWise preferred) * Assist with user ... in Helpdesk, Desktop Support, or similar role * Strong working knowledge of Windows and Microsoft ...
Tucson, AZ · On-site
Service Operations Manager The Help Desk Administrator is a Tier 2 technician responsible for ... Deliver clear and timely updates within the ticketing system (e.g., ConnectWise Manage) * Maintain ...
Tucson, AZ · On-site
Service Operations Manager The Help Desk Administrator is a Tier 2 technician responsible for ... Deliver clear and timely updates within the ticketing system (e.g., ConnectWise Manage) * Maintain ...
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Tulsa, OK · On-site
$45K - $55K/yr
We are seeking an IT Technician Help Desk Specialist to join our team! You will resolve computer ... System documentation maintenance and review in ConnectWise * Communication with customers as ...
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Tulsa, OK · On-site
$45K - $55K/yr
We are seeking an IT Technician Help Desk Specialist to join our team! You will resolve computer ... System documentation maintenance and review in ConnectWise * Communication with customers as ...
$55K - $65K/yr
They are in need of a Helpdesk Support Level I technician . A successful candidate will have a ... Experience working in an environment using ticketing software, such as Autotask, Connectwise, or ...
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$55K - $65K/yr
They are in need of a Helpdesk Support Level I technician . A successful candidate will have a ... Experience working in an environment using ticketing software, such as Autotask, Connectwise, or ...
$20 - $30/hr
They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will ... Experience working in an environment using ticketing software, such as Autotask, Connectwise, or ...
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$20 - $30/hr
They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will ... Experience working in an environment using ticketing software, such as Autotask, Connectwise, or ...
Schedule internal and field technical resources on the Connectwise dispatch portal * Monitor resource schedules to ensure prompt time entry on service requests * Communication with clients as ...
Schedule internal and field technical resources on the Connectwise dispatch portal * Monitor resource schedules to ensure prompt time entry on service requests * Communication with clients as ...
Centreville, VA · On-site
$20.25 - $27.75/hr
... with ConnectWise is helpful. - Knowledge of applications like AEC field such as AutoCAD and Revit. - IT Certifications: Microsoft MCP or CompTIA A+. - Technical support of networking equipment ...
Centreville, VA · On-site
$20.25 - $27.75/hr
... with ConnectWise is helpful. - Knowledge of applications like AEC field such as AutoCAD and Revit. - IT Certifications: Microsoft MCP or CompTIA A+. - Technical support of networking equipment ...
Boston, MA · On-site
$31.66 - $36.66/hr
... ConnectWise, maintaining accurate documentation, status updates, and time tracking. • Visit ... help maintain accurate licensing and inventory records. • 3+ years of experience in desktop ...
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Boston, MA · On-site
$31.66 - $36.66/hr
... ConnectWise, maintaining accurate documentation, status updates, and time tracking. • Visit ... help maintain accurate licensing and inventory records. • 3+ years of experience in desktop ...
$50K - $60K/yr
Onsite and Help Desk user support, this position involves some local travel to client locations ... System documentation maintenance and review in ConnectWise & IT Glue. * Communication with ...
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$50K - $60K/yr
Onsite and Help Desk user support, this position involves some local travel to client locations ... System documentation maintenance and review in ConnectWise & IT Glue. * Communication with ...
Schedule internal and field technical resources on the Connectwise dispatch portal * Monitor resource schedules to ensure prompt time entry on service requests * Communication with clients as ...
Schedule internal and field technical resources on the Connectwise dispatch portal * Monitor resource schedules to ensure prompt time entry on service requests * Communication with clients as ...
Tyrone, GA · On-site
$55K - $65K/yr
Maintain accurate and detailed documentation in ConnectWise and IT Glue * Document system ... As Helpdesk Engineer, you will play a critical role in shaping the future of our partner ecosystem ...
Tyrone, GA · On-site
$55K - $65K/yr
Maintain accurate and detailed documentation in ConnectWise and IT Glue * Document system ... As Helpdesk Engineer, you will play a critical role in shaping the future of our partner ecosystem ...
$10.82 - $11.98
1% of jobs
$11.98 - $13.13
8% of jobs
$13.13 - $14.29
11% of jobs
$14.62 is the 25th percentile. Wages below this are outliers.
$14.29 - $15.45
15% of jobs
The median wage is $16.40 / hr.
$15.45 - $16.61
18% of jobs
$16.61 - $17.77
18% of jobs
$18.12 is the 75th percentile. Wages above this are outliers.
$17.77 - $18.92
14% of jobs
$18.92 - $20.08
9% of jobs
$20.08 - $21.24
3% of jobs
$21.24 - $22.40
2% of jobs
$22.40 - $23.56
1% of jobs
$10
$18
$23
| Aspect | Helper Connectwise | Help Desk Technician |
|---|---|---|
| Certifications | ITIL, CompTIA A+ | CompTIA A+, HDI Support Center Analyst |
| Work Environment | IT service management, remote and on-site support | Help desk, call centers, remote troubleshooting |
| Industry Usage | Managed service providers, IT departments | IT support, technical support services |
| Common Search/Comparison | Helper Connectwise vs Help Desk Technician |
Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.
We are looking for a competent full time Helpdesk technician to provide support both remotely and on site. This position is based in Valley Stream, NY. You should have the ability to diagnose and resolve technical issues, both computer and network based. Excellent communication skills are a must, along with being customer focused and having patience. Ability to document technical issues and resolution of tickets via help desk ticketing system.
Experience with the following: Help Desk experience supporting users on site and remotely. Windows 10, Windows 7, Active Directory user administration, networking troubleshooting, printing issues, Chrome, Internet Explorer. Proficiency with Office 365, including Microsoft Outlook, Microsoft Word, Microsoft Excel.
Knowledge of ConnectWise service desk, and ConnectWise automate a plus
This is a full time position
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We provide information and guidance and practical and emotional support to help people and communities. We work alongside local people to improve confidence and connection. The passion and commitment of our team, combined with an army of dedicated local volunteers, means that we are truly embedded within communities across the districts of the county. We will always continue to work in this manner as it has repeatedly proven to be the most effective way to help and support local people. We are aware that for many, a lot of uncertainty lies around the future of access to health and social care services and we are committed to try and fill these gaps, supporting our service users along every step of their own personal journeys.
Non-profits
11 - 50 Employees
Hardwick, Cambridgeshire, UK
