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Helper Connectwise Jobs (NOW HIRING)

ConnectWise

Partner Success Manager

The Partner Success Manager is responsible for leveraging deep business and industry knowledge to help partners accelerate business value and their ROI with ConnectWise. This role works in ...

Care Network

Help Desk Technician

Valley Stream, NY

$21 - $28.25/hr

We are looking for a competent full time Helpdesk technician to provide support both remotely and ... Knowledge of ConnectWise service desk, and ConnectWise automate a plus This is a full time position

Uprite Services

Service Desk Coordinator - SA

San Antonio, TX · On-site

$18.50 - $24/hr

Proficiency with Microsoft Office tools; experience with ticketing or CRM systems is helpful (ConnectWise experience is a plus) * A proactive, team-oriented attitude and willingness to learn * Valid ...

Uprite Services

Service Desk Coordinator - SA

San Antonio, TX · On-site

$18.50 - $24/hr

Proficiency with Microsoft Office tools; experience with ticketing or CRM systems is helpful (ConnectWise experience is a plus) * A proactive, team-oriented attitude and willingness to learn * Valid ...

Newave Solutions LLC

Be Seen First

Project Technician

Tulsa, OK · On-site

$60K - $70K/yr

System documentation maintenance and review in ConnectWise * Communication with customers as ... help grow your family spiritually and financially.

K2 Staffing

They are in need of a Helpdesk Support Level I technician . A successful candidate will have a ... Experience working in an environment using ticketing software, such as Autotask, Connectwise, or ...

Newave Solutions LLC

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IT Support Technician

Tulsa, OK · On-site

$45K - $55K/yr

We are seeking an IT Technician Help Desk Specialist to join our team! You will resolve computer ... System documentation maintenance and review in ConnectWise * Communication with customers as ...

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How much do helper connectwise jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for helper connectwise in the United States is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Helper Connectwise vs Help Desk Technician?

AspectHelper ConnectwiseHelp Desk Technician
CertificationsITIL, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentIT service management, remote and on-site supportHelp desk, call centers, remote troubleshooting
Industry UsageManaged service providers, IT departmentsIT support, technical support services
Common Search/ComparisonHelper Connectwise vs Help Desk Technician

Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.

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What cities are hiring for Helper Connectwise jobs? Cities with the most Helper Connectwise job openings:
What are the most commonly searched types of Connectwise jobs? The most popular types of Connectwise jobs are:
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Helper Connectwise jobs near you
Infographic showing various Helper Connectwise job openings in the United States as of June 2026, with employment types broken down into 38% Full Time, 49% Contract, and 13% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,856 per year, or $18.2 per hour.
Partner Success Manager

Partner Success Manager

ConnectWise

Remote

Full-time

Posted 3 days ago

ConnectWise rating

8.8

Company rating: 8.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

26th of 188 rated software companies

Job description

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers-and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Partner Success Manager is responsible for leveraging deep business and industry knowledge to help partners accelerate business value and their ROI with ConnectWise. This role works in partnership with the Sales, Marketing, and Support team(s) to increase value, retention, partner satisfaction and ultimately the expansion of the ConnectWise footprint by maintaining strong relationships with partners.
Essential Duties and Responsibilities:
  • Provides support to the Sales, Marketing, and Support team(s), with a high attention to detail.
  • Researches, analyzes, and documents findings.
  • May coach, review, and/or delegate work to other team members.
  • Ensures that partners receive maximum value from their investments in the ConnectWise platform,
    utilizing all of their licenses, identifying new opportunities, and collaborating with other ConnectWise
    stakeholders to ensure adoption and a successful renewal.
  • Proposes solutions to partner problems based on the ConnectWise platform and deep understanding of
    the partners business.
  • Develops an understanding of typical business challenges faced by partners and common objectives to
    appropriately map ConnectWise platform features and associated business benefits to address their
    needs.
  • Acts as an escalation point to drive resolution in a timely, proactive manner
  • Travels to partner locations and IT Nation events.
  • Helps create scalable playbooks and process around partner interactions and profiles that can be used
    across the entire PSM team.
  • Identifies processes to facilitate cross-functional communication, prioritization, and visibility for
    requests and escalations.

Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to manage large projects and processes independently with limited supervision
  • Recognized subject matter expert of industry standards
  • Ability to situationally adapt and understand new technology/processes as per partner requirements
  • Strong knowledge of business processes cross-functionally
  • Ability to quickly grasp and distinctly explain technological and business concepts
  • Strong knowledge of the IT Service Provider market and business
  • Technical acumen and business management skills.

Educational/Vocational/Previous Experience Recommendations:
  • Bachelor's degree required in related field or equivalent business experience
  • 6+ years of relevant experience
  • Preferred: Master of Business Administration (MBA)
  • Preferred: 5+ years in SaaS industry

Working Conditions:
  • Remote or hybrid depending on location
  • 30% travel may be required.

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.

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