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Helper Connectwise Jobs (NOW HIRING)

Talent Retriever

Service Coordinator

Brockton, MA · On-site

$60K - $73K/yr

Coordinate with help desk, infrastructure, project, and account management teams. * Manage ... PSA/ticketing systems (ConnectWise preferred or Autotask). * Ticket triage, prioritization and ...

Cloud at Work

Cloud Support Engineer

$80K - $95K/yr

... help organizations derive value from the transformative benefits of technology. Through the ... Use MSP toolsets such as ConnectWise Manage, ConnectWise Automate, ConnectWise Control, IT Glue ...

Wireless Support

Be Seen First

Sales Executive - Wireless Solutions (SMB) | Uncapped Commission

Chatsworth, CA · On-site

$85K - $150K/yr

ConnectWise, HubSpot, CPQ, LinkedIn Sales Navigator. Why Wireless Support · Carrier-agnostic, ROI-first solutions that genuinely help SMBs win. · High-performance culture with clear goals, coaching ...

Beyond IT Support

IT Support Technician Level 2

Lilburn, GA · On-site

$19.75 - $27.25/hr

... with help desk and field technicians to support client needs and share technical insights • ... in ConnectWise by completing assigned training materials on the ConnectWise University ...

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Helper Connectwise information

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How much do helper connectwise jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for helper connectwise in the United States is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Helper Connectwise vs Help Desk Technician?

AspectHelper ConnectwiseHelp Desk Technician
CertificationsITIL, CompTIA A+CompTIA A+, HDI Support Center Analyst
Work EnvironmentIT service management, remote and on-site supportHelp desk, call centers, remote troubleshooting
Industry UsageManaged service providers, IT departmentsIT support, technical support services
Common Search/ComparisonHelper Connectwise vs Help Desk Technician

Helper Connectwise typically refers to roles involving the use of ConnectWise platform for IT service management, focusing on ticketing, automation, and client communication. Help Desk Technicians provide technical support and troubleshooting, often using various ticketing systems including ConnectWise. While both roles support IT services, Helper Connectwise emphasizes platform-specific tasks, whereas Help Desk Technicians focus on resolving technical issues across different tools.

More about Helper Connectwise jobs
What cities are hiring for Helper Connectwise jobs? Cities with the most Helper Connectwise job openings:
What are the most commonly searched types of Connectwise jobs? The most popular types of Connectwise jobs are:
What states have the most Helper Connectwise jobs? States with the most job openings for Helper Connectwise jobs include:
What job categories do people searching Helper Connectwise jobs look for? The top searched job categories for Helper Connectwise jobs are:
Helper Connectwise jobs near you
Infographic showing various Helper Connectwise job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 13% Part Time, 5% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,856 per year, or $18.2 per hour.

IT Help Desk Engineer - Level 3 (MSP)

K2 Staffing, LLC

Boise, ID

$80K - $90K/yr

Full-time

Re-posted 6 days ago

Job description

Summary
Our client is a leading IT Solutions & Managed Services Provider (MSP) Company located in Boise, ID and they are in need of a IT Help Desk Engineer, who possesses MSP experience. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs.
Duties & Responsibilities
  • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
  • Architect & deploy routers, switches, managed switches, and firewalls
    • Implementing and monitoring network security
  • Deploying and managing Windows Servers and Active Directory
  • Designing Local Area Networks
  • Optimizing and maintaining network software and hardware
  • Building and deploying file servers and cloud computing solutions
  • Configuring and deploying VOIP solutions
  • Performing network infrastructure troubleshooting
  • Manage Microsoft Exchange Server
  • Implementing, Monitoring & Managing VoIP solutions
  • Monitors alert systems and takes appropriate actions as per guidelines.
  • Receive escalated service requests requiring an enhanced response.
  • New User On-boarding
Qualifications & Requirements
  • Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • Three years of experience in a client-facing environment such as sales engineering
  • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
  • Possesses strong organizational and time-management skills
  • Experience writing proposals for and implementation of technical solutions to fulfill business needs
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player
  • Strong understanding of technology and business productivity systems
  • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
  • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
  • Sales training experience is a plus
  • Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
  • CompTIA Net+ and/or CompTIA Security+
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
  • CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.