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Executive Connectwise Jobs (NOW HIRING)

ConnectWise

Customer Success Manager

Navigates customer organizational structures to identify and build relationships with executives and stakeholders. * Propose solutions to partner problems based on the ConnectWise platform aligned to ...

ConnectWise

Customer Success Manager

Navigates customer organizational structures to identify and build relationships with executives and stakeholders. * Proposes solutions to partner problems based on the ConnectWise platform aligned ...

New

ConnectWise

Customer Success Manager

OR · On-site +1

Navigates customer organizational structures to identify and build relationships with executives and stakeholders. * Propose solutions to partner problems based on the ConnectWise platform aligned to ...

New

Wireless Support

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Sales Executive - Wireless Solutions (SMB) | Uncapped Commission

Chatsworth, CA · On-site

$85K - $150K/yr

As a Sales Executive, you'll own a new-business quota, close high-ROI deals, and help expand ... ConnectWise, HubSpot, CPQ, LinkedIn Sales Navigator. Why Wireless Support · Carrier-agnostic, ROI ...

Spectra Networks LLC

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Executive Assistant to CEO

Peabody, MA · On-site

$25 - $30/hr

As the CEO's right-hand, you will play a critical role in ensuring smooth day-to-day operations ... ConnectWise, HubSpot, Salesforce, or similar) ● Familiarity with project management tools (e.g ...

Spectra Networks LLC

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Executive Assistant to CEO

Peabody, MA · On-site

$25 - $30/hr

As the CEO's right-hand, you will play a critical role in ensuring smooth day-to-day operations ... ConnectWise, HubSpot, Salesforce, or similar) ● Familiarity with project management tools (e.g ...

Network Center, Inc

Account Executive

Saint Cloud, MN · On-site

Were looking for a motivated Account Executive to join our St. Cloud office and play a key role in ... ConnectWise, HubSpot, or similar) Strong communication and consultative selling skills Self ...

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Executive Connectwise information

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$184K

How much do executive connectwise jobs pay per year?

As of Jul 11, 2026, the average yearly pay for executive connectwise in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What are Executive ConnectWise roles?

Executive ConnectWise roles typically refer to high-level positions within organizations that utilize ConnectWise, a popular business management platform designed for IT service providers. Executives in these roles, such as Chief Information Officers (CIOs) or Directors of IT, are responsible for overseeing the strategic implementation of ConnectWise tools to streamline operations, improve service delivery, and drive business growth. They focus on aligning technology solutions with organizational goals, managing teams, and ensuring successful adoption of ConnectWise products. Their leadership helps optimize workflows and maximize the return on investment in ConnectWise solutions.

What are the key skills and qualifications needed to thrive as an Executive using ConnectWise, and why are they important?

To thrive as an Executive ConnectWise, you need a strong background in IT service management, business operations, and leadership, often supported by experience in managed services or technology consulting. Familiarity with the ConnectWise platform, CRM systems, and relevant certifications like ConnectWise Manage or ITIL can be crucial. Strategic thinking, effective communication, and the ability to drive team performance are standout soft skills for this role. These skills ensure efficient business processes, effective use of technology, and strong team alignment to achieve organizational goals.

How does an Executive ConnectWise professional typically collaborate with IT teams and clients to optimize service delivery?

An Executive ConnectWise professional plays a pivotal role in bridging the gap between IT service teams and clients by overseeing workflow automation, streamlining ticket management, and ensuring efficient communication through the ConnectWise platform. They often coordinate with technical staff to implement best practices, monitor service metrics, and address workflow bottlenecks. Regular client meetings and performance reviews are common to ensure expectations are met and to identify areas for improvement. This collaborative approach not only enhances client satisfaction but also drives operational efficiency within the managed services environment.

What is the difference between Executive Connectwise vs Connectwise Administrator?

AspectExecutive ConnectwiseConnectwise Administrator
CertificationsTypically requires advanced Connectwise certifications and leadership trainingFocuses on technical certifications related to Connectwise platform
Work EnvironmentStrategic, client-facing, leadership rolesTechnical, operational, system management roles
Employer & Industry UsageUsed in managed service providers and IT service companies for strategic oversightUsed internally within organizations to manage Connectwise platform

Executive Connectwise roles focus on strategic leadership and client engagement, while Connectwise Administrators handle technical platform management. Both roles require Connectwise certifications but differ in scope and responsibilities.

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Executive Connectwise jobs near you
Customer Success Manager

Customer Success Manager

ConnectWise

Remote

Full-time

This job post has expired today. Applications are no longer accepted.

ConnectWise rating

8.5

Company rating: 8.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

69th of 209 rated software companies

Job description

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers-and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Partner Success Manager I/ Customer Success Manager is responsible for alignment at the leadership level of our partners while building and maintaining strong relationships to help these select partners progress on their transformation journey. This role works in partnership with cross-functional teams to help customers accelerate business value and ROI from their investment with ConnectWise.
Essential Duties and Responsibilities:
  • Provides support to cross-functional teams, with a high attention to detail.
  • Use internal tools (e.g. Gong, Gainsight, Salesforce) to Research, analyze, and document findings.
  • Ensures that partners maximize ROI and adoption, and collaborate with other ConnectWise stakeholders
    to ensure adoption and a successful renewal.
  • Builds and nurtures relationships across accounts to solidify our partnership and commitment to the
    partner.
  • Effectively networks within accounts to help partners achieve their objectives.
  • Monitors partner usage data, health indicators, partner maturity scores, renewal dates, and growth
    opportunities and translates into strategies for success.
  • Develops an understanding of typical business challenges faced by partners to address their needs.
  • Identifies risks to the partner that inhibit their stated business goals and create mitigation strategies.
  • Navigates customer organizational structures to identify and build relationships with executives and
    stakeholders.
  • Propose solutions to partner problems based on the ConnectWise platform aligned to playbooks; escalate
    complex scenarios to senior resources.
  • Identifies escalations and coordinates resolution with leadership and cross-functional teams.
  • Conduct regular Quarterly Business Reviews (QBRs) with partners to assess performance, identify
    opportunities for growth, and strengthen strategic alignment.

Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Experience with Customer Success fundamentals.
  • Ability to understand and articulate impact of new technology/processes to partner use cases.
  • Strong communication, organizational and analytical skills.
  • Possesses true grit and is driven to win.
  • Ability to quickly grasp and distinctly explain technological and business concepts.
  • Effective at leading and facilitating partner executive meetings (QBRs).
  • Effectively adapts to changing priorities and transitions between tasks seamlessly, delivering results under
    tight deadlines.
  • Demonstrates comprehensive knowledge of SaaS business models, including subscription management,
    cloud-based service delivery, product scalability, security protocols, and customer relationship best
    practices.
  • Preferred: Working knowledge of ConnectWise products and platform features, capabilities, and best use
    cases.

Educational/Vocational/Previous Experience Recommendations:
  • Bachelor's degree in related field or equivalent business experience
  • 1+ years of relevant experience

Working Conditions:
  • Remote or hybrid depending on location
  • 30% travel may be required.

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.

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