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Executive Connectwise Jobs in Ohio (NOW HIRING)

Reporting directly to the President, this executive leader will be responsible for driving total ... Familiarity with CRM and sales management platforms such as HubSpot, ConnectWise, or similar ...

OH · On-site

$80 - $120/hr

Job Summary The Customer Success Manager partners with customer executives, IT leadership, and ... Experience with CRM, ConnectWise PSA, reporting, and business intelligence platforms. * Proven ...

OH · On-site

$75 - $110/hr

Job Summary The Customer Success Manager partners with customer executives, IT leadership, and ... Experience with CRM, ConnectWise PSA, reporting, and business intelligence platforms. * Proven ...

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Executive Connectwise information

What is an Executive ConnectWise?

Executive ConnectWise roles typically refer to high-level positions within organizations that utilize ConnectWise, a popular business management platform designed for IT service providers. Executives in these roles, such as Chief Information Officers (CIOs) or Directors of IT, are responsible for overseeing the strategic implementation of ConnectWise tools to streamline operations, improve service delivery, and drive business growth. They focus on aligning technology solutions with organizational goals, managing teams, and ensuring successful adoption of ConnectWise products. Their leadership helps optimize workflows and maximize the return on investment in ConnectWise solutions.

How does an Executive ConnectWise professional collaborate with IT teams and clients to optimize service delivery?

An Executive ConnectWise professional plays a pivotal role in bridging the gap between IT service teams and clients by overseeing workflow automation, streamlining ticket management, and ensuring efficient communication through the ConnectWise platform. They often coordinate with technical staff to implement best practices, monitor service metrics, and address workflow bottlenecks. Regular client meetings and performance reviews are common to ensure expectations are met and to identify areas for improvement. This collaborative approach not only enhances client satisfaction but also drives operational efficiency within the managed services environment.

What are the key skills and qualifications needed to thrive as an Executive ConnectWise, and why are they important?

To thrive as an Executive ConnectWise, you need a strong background in IT service management, business operations, and leadership, often supported by experience in managed services or technology consulting. Familiarity with the ConnectWise platform, CRM systems, and relevant certifications like ConnectWise Manage or ITIL can be crucial. Strategic thinking, effective communication, and the ability to drive team performance are standout soft skills for this role. These skills ensure efficient business processes, effective use of technology, and strong team alignment to achieve organizational goals.

What is the difference between Executive Connectwise vs Connectwise Administrator?

AspectExecutive ConnectwiseConnectwise Administrator
CertificationsTypically requires advanced Connectwise certifications and leadership trainingFocuses on technical certifications related to Connectwise platform
Work EnvironmentStrategic, client-facing, leadership rolesTechnical, operational, system management roles
Employer & Industry UsageUsed in managed service providers and IT service companies for strategic oversightUsed internally within organizations to manage Connectwise platform

Executive Connectwise roles focus on strategic leadership and client engagement, while Connectwise Administrators handle technical platform management. Both roles require Connectwise certifications but differ in scope and responsibilities.

What are the most commonly searched types of Connectwise jobs in Ohio?

The most popular types of Connectwise jobs in Ohio are:

What are popular job titles related to Executive Connectwise jobs in Ohio?

For Executive Connectwise jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Executive Connectwise jobs?

Cities in Ohio with the most Executive Connectwise job openings:

Sales Director

Trak Group

Cincinnati, OH • Remote

Full-time

Re-posted 5 days ago


Job description

Job Description Sales Director Setting/Hours: 100% Remote | Full-time Join trak group in partnering with a growing client in Cincinnati, Ohio that's expanding its Shared Services team. Position Summary We are seeking a strategic, results-driven Sales Director to own revenue growth and lead the evolution of a high-growth technology organization. Reporting directly to the President, this executive leader will be responsible for driving total revenue, increasing recurring revenue, accelerating customer expansion, and building a scalable go-to-market engine.

This role oversees the entire revenue organization-including new business development, customer growth, and demand generation-while partnering closely with Marketing, Client Success, and Executive Leadership to deliver predictable, sustainable growth. Key Responsibilities Own overall revenue performance, including net-new customer acquisition, existing customer expansion, and annual growth objectives. Develop and execute a scalable go-to-market strategy that supports long-term business growth.

Build, lead, and coach a high-performing revenue organization focused on new business development, account growth, and customer retention. Establish sales processes, performance metrics, forecasting, and operational cadence to drive predictable results. Partner with Marketing to develop a consistent demand generation engine that produces qualified sales opportunities.

Drive expansion within the existing customer base through account planning, white-space analysis, and strategic growth initiatives. Lead consultative, executive-level sales engagements focused on business outcomes and long-term customer partnerships. Serve as executive sponsor on strategic opportunities while coaching the sales team throughout complex sales cycles.

Recruit, develop, and mentor sales talent while building a high-performance, accountability-driven culture. Maintain disciplined CRM usage, pipeline management, forecasting accuracy, and executive reporting. Protect pricing integrity and profitability by reinforcing value-based selling and standardized commercial practices.

Collaborate with Client Success, Marketing, Operations, and Executive Leadership to ensure exceptional customer outcomes and revenue growth. Continuously evaluate market trends, customer needs, and competitive positioning to refine sales strategies and improve performance. Qualifications Minimum of 7 years of B2B technology sales experience.

At least 3 years of sales leadership experience managing quota-carrying sales professionals. Proven success owning revenue targets within recurring revenue or subscription-based business models. Demonstrated experience building and scaling sales organizations and go-to-market strategies.

Strong forecasting, pipeline management, and sales operations expertise. Experience leading consultative, executive-level sales engagements with complex buying cycles. Excellent leadership, coaching, and talent development skills.

Strong analytical, strategic planning, and business acumen. Outstanding communication, presentation, negotiation, and relationship-building abilities. Preferred Qualifications Experience within Managed Services (MSP), Cybersecurity, Cloud, SaaS, Telecommunications, or IT Services industries.

Experience leading both new business development and customer account management teams. Familiarity with CRM and sales management platforms such as HubSpot, ConnectWise, or similar systems. Understanding of small- and mid-sized business technology buying behaviors and consultative sales methodologies.

Ideal Candidate Profile Proven revenue leader with experience owning both new customer acquisition and existing customer growth. Builder who enjoys creating scalable sales organizations, processes, and high-performing teams. Strategic thinker who balances long-term planning with hands-on execution.

Consultative sales leader comfortable engaging executive stakeholders on transformational business initiatives. Data-driven operator who uses metrics, forecasting, and pipeline discipline to drive performance. Strong coach and mentor who develops talent while fostering a culture of accountability, collaboration, and continuous improvement.

Entrepreneurial leader who thrives in high-growth environments and enjoys building new capabilities within an established organization. If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.