ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of ...
New
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of ...
New
Customer Success Manager USA Remote ConnectWise is an industry and global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company ...
New
Customer Success Manager USA Remote ConnectWise is an industry and global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company ...
New
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of ...
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of ...
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of ...
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of ...
Customer Success Manager
OR · On-site +1
Ensures that partners maximize ROI and adoption, and collaborate with other ConnectWise stakeholders to ensure adoption and a successful renewal. * Builds and nurtures relationships across accounts ...
New
Customer Success Manager
OR · On-site +1
Ensures that partners maximize ROI and adoption, and collaborate with other ConnectWise stakeholders to ensure adoption and a successful renewal. * Builds and nurtures relationships across accounts ...
New
Uses industry insights and ConnectWise value propositions to generate business leads via cold call, email, and social strategies * Uncovers business needs through a consultative approach to learn ...
Uses industry insights and ConnectWise value propositions to generate business leads via cold call, email, and social strategies * Uncovers business needs through a consultative approach to learn ...
Product Manager- AI
OR · On-site +1
About the Role We're seeking a Product Manager to drive the strategy, development, and delivery of ConnectWise platform solutions, with a strong emphasis on AI-driven capabilities and workflow ...
Product Manager- AI
OR · On-site +1
About the Role We're seeking a Product Manager to drive the strategy, development, and delivery of ConnectWise platform solutions, with a strong emphasis on AI-driven capabilities and workflow ...
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IT Support Technician
Tulsa, OK · On-site
$45K - $55K/yr
System documentation maintenance and review in ConnectWise * Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed ...
Quick apply
Be Seen First
IT Support Technician
Tulsa, OK · On-site
$45K - $55K/yr
System documentation maintenance and review in ConnectWise * Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed ...
System documentation maintenance and review in ConnectWise * Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
System documentation maintenance and review in ConnectWise * Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
Properly enter all sales leads and prospects into ConnectWise in a timely manner. * Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined ...
Properly enter all sales leads and prospects into ConnectWise in a timely manner. * Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined ...
Properly enter all sales leads and prospects into ConnectWise in a timely manner. * Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined ...
Properly enter all sales leads and prospects into ConnectWise in a timely manner. * Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined ...
Properly enter all sales leads and prospects into ConnectWise in a timely manner. * Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined ...
Properly enter all sales leads and prospects into ConnectWise in a timely manner. * Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined ...
Schedule internal and field technical resources on the Connectwise dispatch portal * Monitor resource schedules to ensure prompt time entry on service requests * Communication with clients as ...
Schedule internal and field technical resources on the Connectwise dispatch portal * Monitor resource schedules to ensure prompt time entry on service requests * Communication with clients as ...
Properly enter all sales leads and prospects into ConnectWise in a timely manner. * Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined ...
Properly enter all sales leads and prospects into ConnectWise in a timely manner. * Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined ...
Service Desk Technician
Grand Rapids, MI · On-site
System documentation maintenance and review in ConnectWise * Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
Service Desk Technician
Grand Rapids, MI · On-site
System documentation maintenance and review in ConnectWise * Communication with clients as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
NOC/IT Technician
Setauket, NY · On-site
$55K - $75K/yr
Monitor and organize the ConnectWise PSA service boards, ensuring tickets are triaged, assigned, and updated with accurate time entries. * RMM Management: Utilize ConnectWise RMM to monitor device ...
Quick apply
NOC/IT Technician
Setauket, NY · On-site
$55K - $75K/yr
Monitor and organize the ConnectWise PSA service boards, ensuring tickets are triaged, assigned, and updated with accurate time entries. * RMM Management: Utilize ConnectWise RMM to monitor device ...
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Accountant / Billing Specialist
Westlake, OH · On-site
$24 - $28/hr
Experience with MSP tools such as ConnectWise is a plus. Training will be provided for our ConnectWise financial workflows and its integration with QuickBooks. Key Responsibilities * Manage customer ...
New
Quick apply
Be Seen First
Accountant / Billing Specialist
Westlake, OH · On-site
$24 - $28/hr
Experience with MSP tools such as ConnectWise is a plus. Training will be provided for our ConnectWise financial workflows and its integration with QuickBooks. Key Responsibilities * Manage customer ...
New
Schedule internal and field technical resources on the Connectwise dispatch portal * Monitor resource schedules to ensure prompt time entry on service requests * Communication with clients as ...
Schedule internal and field technical resources on the Connectwise dispatch portal * Monitor resource schedules to ensure prompt time entry on service requests * Communication with clients as ...
Schedule internal and field technical resources on the Connectwise dispatch portal * Monitor resource schedules to ensure prompt time entry on service requests * Communication with clients as ...
Schedule internal and field technical resources on the Connectwise dispatch portal * Monitor resource schedules to ensure prompt time entry on service requests * Communication with clients as ...
IT Support Specialist
Aurora, CO · On-site
$50K - $60K/yr
System documentation maintenance and review in ConnectWise & IT Glue. * Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and ...
Quick apply
IT Support Specialist
Aurora, CO · On-site
$50K - $60K/yr
System documentation maintenance and review in ConnectWise & IT Glue. * Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and ...
Connectwise information
See salary details
$27.5K - $30.5K
1% of jobs
$30.5K - $33.5K
0% of jobs
$33.5K - $36.5K
0% of jobs
$36.5K - $39.5K
0% of jobs
$39.5K - $42.5K
2% of jobs
$42.5K - $45.5K
6% of jobs
$45.5K - $48.5K
13% of jobs
$48.5K - $51.5K
0% of jobs
$51.5K - $54.5K
0% of jobs
$54.5K - $57.5K
0% of jobs
$57.6K is the 25th percentile. Wages below this are outliers.
$57.5K - $60.5K
78% of jobs
$27.5K
$56.7K
$60.5K
How much do connectwise jobs pay per year?
As of Jul 10, 2026, the average yearly pay for connectwise in the United States is $56,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $59,500.00 per year, depending on experience, location, and employer.
What is ConnectWise used for?
ConnectWise is a software platform used by IT service providers and managed service providers (MSPs) to automate and manage remote IT support, ticketing, billing, and network monitoring. It helps streamline business operations, improve service delivery, and enhance client management through integrated tools and workflows.
What are the key skills and qualifications needed to thrive in the Connectwise position, and why are they important?
To thrive in a ConnectWise Administrator or Specialist role, you should have a strong grasp of IT service management, troubleshooting, and a background in computer science or information technology. Experience with ConnectWise Manage, Automate, or similar PSA/RMM platforms, along with relevant certifications such as CompTIA A+ or ITIL, is highly valued. Strong problem-solving abilities, attention to detail, and communication skills help you excel in a collaborative, client-focused environment. These skills help ensure effective system integration, smooth service delivery, and high customer satisfaction in managed services or IT support teams.
Is ConnectWise a good company to work for?
ConnectWise is a technology company that offers roles in IT management, software development, and customer support. Employees often cite a collaborative environment and opportunities for skill development, though experiences can vary by position and location.
What kind of company is ConnectWise?
ConnectWise is a technology company that provides business management software and IT service management solutions for managed service providers and technology companies. Jobs at ConnectWise often involve technical skills, customer support, and familiarity with its software platforms. The company operates in a professional environment focused on IT services and software development.
How much does ConnectWise pay business analysts?
ConnectWise business analysts typically earn an average salary ranging from $60,000 to $85,000 annually, depending on experience, location, and certifications. Salaries may also vary based on the complexity of the role and the company's size.
What does a typical day look like for someone working in a ConnectWise Administrator role?
A typical day as a ConnectWise Administrator involves managing and optimizing the ConnectWise platform, supporting internal teams, and responding to technical issues or service requests. You'll regularly configure workflows, onboard new employees, maintain documentation, and ensure integrations with other business applications are functioning correctly. Collaboration is key, as you'll work closely with help desk staff, project managers, and sometimes clients to resolve issues and improve IT service processes. This dynamic role offers opportunities for continual learning and exposure to a wide range of IT systems.
What is a ConnectWise job?
A ConnectWise job typically refers to a role that involves working with ConnectWise, a business management and automation software used by IT service providers and managed service providers (MSPs). These roles can include positions such as system administrators, help desk technicians, ConnectWise consultants, and support specialists. Employees in these roles are responsible for configuring, managing, and troubleshooting ConnectWise products like ConnectWise Manage, Automate, and Control. They may also provide training and support to end users, optimize workflows, and integrate ConnectWise with other business tools.
More about Connectwise jobs
What cities are hiring for Connectwise jobs? Cities with the most Connectwise job openings:
What are the most commonly searched types of Connectwise jobs? The most popular types of Connectwise jobs are:
What states have the most Connectwise jobs? States with the most job openings for Connectwise jobs include:
What job categories do people searching Connectwise jobs look for? The top searched job categories for Connectwise jobs are:
ConnectWise rating
8.8
Based on 7 frontline employees who took The Breakroom Quiz
31st of 205 rated software companies
Job description
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers-and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Partner Success Manager I/ Customer Success Manager is responsible for alignment at the leadership level of our partners while building and maintaining strong relationships to help these select partners progress on their transformation journey. This role works in partnership with cross-functional teams to help customers accelerate business value and ROI from their investment with ConnectWise.
Essential Duties and Responsibilities:
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Educational/Vocational/Previous Experience Recommendations:
Working Conditions:
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers-and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Partner Success Manager I/ Customer Success Manager is responsible for alignment at the leadership level of our partners while building and maintaining strong relationships to help these select partners progress on their transformation journey. This role works in partnership with cross-functional teams to help customers accelerate business value and ROI from their investment with ConnectWise.
Essential Duties and Responsibilities:
- Provides support to cross-functional teams, with a high attention to detail.
- Use internal tools (e.g. Gong, Gainsight, Salesforce) to Research, analyze, and document findings.
- Ensures that partners maximize ROI and adoption, and collaborate with other ConnectWise stakeholders
to ensure adoption and a successful renewal. - Builds and nurtures relationships across accounts to solidify our partnership and commitment to the
partner. - Effectively networks within accounts to help partners achieve their objectives.
- Monitors partner usage data, health indicators, partner maturity scores, renewal dates, and growth
opportunities and translates into strategies for success. - Develops an understanding of typical business challenges faced by partners to address their needs.
- Identifies risks to the partner that inhibit their stated business goals and create mitigation strategies.
- Navigates customer organizational structures to identify and build relationships with executives and
stakeholders. - Propose solutions to partner problems based on the ConnectWise platform aligned to playbooks; escalate
complex scenarios to senior resources. - Identifies escalations and coordinates resolution with leadership and cross-functional teams.
- Conduct regular Quarterly Business Reviews (QBRs) with partners to assess performance, identify
opportunities for growth, and strengthen strategic alignment.
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Experience with Customer Success fundamentals.
- Ability to understand and articulate impact of new technology/processes to partner use cases.
- Strong communication, organizational and analytical skills.
- Possesses true grit and is driven to win.
- Ability to quickly grasp and distinctly explain technological and business concepts.
- Effective at leading and facilitating partner executive meetings (QBRs).
- Effectively adapts to changing priorities and transitions between tasks seamlessly, delivering results under
tight deadlines. - Demonstrates comprehensive knowledge of SaaS business models, including subscription management,
cloud-based service delivery, product scalability, security protocols, and customer relationship best
practices. - Preferred: Working knowledge of ConnectWise products and platform features, capabilities, and best use
cases.
Educational/Vocational/Previous Experience Recommendations:
- Bachelor's degree in related field or equivalent business experience
- 1+ years of relevant experience
Working Conditions:
- Remote or hybrid depending on location
- 30% travel may be required.
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.
About ConnectWise
Sourced by ZipRecruiter
Industry
Software development
Company size
501 - 1,000 Employees
Headquarters location
Tampa, FL, US
Year founded
1982