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Connectwise Jobs in Texas (NOW HIRING)

National Networks LLC

Account Manager

Nederland, TX

Update ConnectWise opportunities and sales funnel daily * Develop & maintain relationships with all assigned Clients and prospects * Attend relevant project meetings * Perform yearly Telco audit and ...

National Networks LLC

Account Manager

Nederland, TX · On-site

Update ConnectWise opportunities and sales funnel daily * Develop & maintain relationships with all assigned Clients and prospects * Attend relevant project meetings * Perform yearly Telco audit and ...

Diverge IT

Technical Account Manager

Plano, TX · On-site

$22 - $33/hr

Triage, prioritize, and escalate tickets appropriately in ConnectWise Manage, ensuring accurate documentation and time entries. * Respond to and resolve monitoring alerts within defined target ...

New

Diverge IT

Technical Account Manager

Plano, TX

$22 - $33/hr

Triage, prioritize, and escalate tickets appropriately in ConnectWise Manage, ensuring accurate documentation and time entries. * Respond to and resolve monitoring alerts within defined target ...

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Connectwise information

See Texas salary details

$25.6K

$52.8K

$56.4K

How much do connectwise jobs pay per year?

As of Jul 26, 2026, the average yearly pay for connectwise in Texas is $52,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $55,400.00 per year, depending on experience, location, and employer.

What is ConnectWise used for?

ConnectWise is a software platform used by IT service providers and managed service providers (MSPs) to automate and manage remote IT support, ticketing, billing, and network monitoring. It helps streamline business operations, improve service delivery, and enhance client management through integrated tools and workflows.

What are the key skills and qualifications needed to thrive in the Connectwise position, and why are they important?

To thrive in a ConnectWise Administrator or Specialist role, you should have a strong grasp of IT service management, troubleshooting, and a background in computer science or information technology. Experience with ConnectWise Manage, Automate, or similar PSA/RMM platforms, along with relevant certifications such as CompTIA A+ or ITIL, is highly valued. Strong problem-solving abilities, attention to detail, and communication skills help you excel in a collaborative, client-focused environment. These skills help ensure effective system integration, smooth service delivery, and high customer satisfaction in managed services or IT support teams.

Is ConnectWise a good company to work for?

ConnectWise is a technology company that offers roles in IT management, software development, and customer support. Employees often cite a collaborative environment and opportunities for skill development, though experiences can vary by position and location.

What kind of company is ConnectWise?

ConnectWise is a technology company that provides business management software and IT service management solutions for managed service providers and technology companies. Jobs at ConnectWise often involve technical skills, customer support, and familiarity with its software platforms. The company operates in a professional environment focused on IT services and software development.

How much does ConnectWise pay business analysts?

ConnectWise business analysts typically earn an average salary ranging from $60,000 to $85,000 annually, depending on experience, location, and certifications. Salaries may also vary based on the complexity of the role and the company's size.

What does a typical day look like for someone working in a ConnectWise Administrator role?

A typical day as a ConnectWise Administrator involves managing and optimizing the ConnectWise platform, supporting internal teams, and responding to technical issues or service requests. You'll regularly configure workflows, onboard new employees, maintain documentation, and ensure integrations with other business applications are functioning correctly. Collaboration is key, as you'll work closely with help desk staff, project managers, and sometimes clients to resolve issues and improve IT service processes. This dynamic role offers opportunities for continual learning and exposure to a wide range of IT systems.

What is a ConnectWise job?

A ConnectWise job typically refers to a role that involves working with ConnectWise, a business management and automation software used by IT service providers and managed service providers (MSPs). These roles can include positions such as system administrators, help desk technicians, ConnectWise consultants, and support specialists. Employees in these roles are responsible for configuring, managing, and troubleshooting ConnectWise products like ConnectWise Manage, Automate, and Control. They may also provide training and support to end users, optimize workflows, and integrate ConnectWise with other business tools.

What are the most commonly searched types of Connectwise jobs in Texas? The most popular types of Connectwise jobs in Texas are:
What are popular job titles related to Connectwise jobs in Texas? For Connectwise jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Connectwise jobs in Texas look for? The top searched job categories for Connectwise jobs in Texas are:
What cities in Texas are hiring for Connectwise jobs? Cities in Texas with the most Connectwise job openings:
Connectwise jobs near you
Infographic showing various Connectwise job openings in Texas as of July 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $52,846 per year, or $25.4 per hour.
Account Manager

Account Manager

National Networks LLC

Nederland, TX

Other

Posted 20 days ago

Job description

Description


Essential Duties and Responsibilities

  • Consistently perform all duties and responsibilities to the best of my ability; and, be punctual in all work-related duties and responsibilities
  • Provide customer service and sell National Networks' LLC products and services to assigned Clients and prospects
  • Meet company sales quotas
  • Attend or conduct Quarterly Technology Business Reviews for assigned accounts
  • Generate and/or assist with Ticket reports for each quarter
  • Generate and/or assist with Detailed LabTech and Rapid Fire Reports
  • Prepare, conduct, and deliver monthly Executive Summaries for assigned accounts
  • Schedule and perform or assist with a Full Network Evaluation for assigned Managed IT Service assigned accounts, yearly
  • Attend daily, weekly, and/or monthly sales meetings as scheduled
  • Resolve critical issues with any Client relationships   
  • Coordinate all aspects of service provided within the Managed IT Service Agreements for assigned accounts
  • Coordinate room rentals and Equipment rentals
  • Quality assurance on tickets performed
  • Request and deliver quotes within 48 hours of client request
  • Client training as necessary
  • Monitoring/coordinate offsite backup usage
  • Participate in ongoing strategy meetings
  • Attend National Networks' or third-party sponsored industry, charity, educational events or training events as directed
  • Stay up to date on industry related news and technology
  • Conduct Client onboarding meeting as per the Perfect Client Experience/Onboarding process
  • Update all activities, time sheets, and Sales processes within ConnectWise daily
  • Update ConnectWise opportunities and sales funnel daily
  • Develop & maintain relationships with all assigned Clients and prospects
  • Attend relevant project meetings
  • Perform yearly Telco audit and initial Credit card audit on current Clients
  • Assist in any past due collections needed for Managed IT Service Clients
  • Must have reliable Means of Transportation
  • When in public, represent National Networks LLC in a professional manner at all times.
  • Other duties and responsibilities as may be assigned

Requirements

Knowledge, Skills, and/or Abilities Required:   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to perform public speaking and presentations on National Networks Technology products and services.
  • Interpersonal skills, such as telephony skills, communication skills, active listening, and customer-care
  • Ability to multi-task and adapt to changes quickly
  • Technical awareness: ability to match resources to technical issues appropriately
  • Understanding of support tools, techniques, and how technology is used to provide IT services
  • Typing skills to ensure quick and accurate entry of service request details
  • Self-motivated with the ability to work in a fast moving environment
  • Ability to remain current on necessary ongoing industry related training
  • Complete ConnectWise sales training and demonstrate full knowledge of ConnectWise
  • Demonstrate full knowledge of Quosal
  • Complete Sophos sales training
  • Complete Vrrring sales training

Apply