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Connectwise Jobs Near Me

Maven LLC

Sr. Systems Engineer

Columbus, OH

$100K - $138K/yr

Complete a Connectwise University "Major" * Study for and pass at least one technical certification exam per year. Demonstrated skills * Excellent customer service skills * Top-notch organizational ...

Logically, Inc.

Procurement Specialist

Dublin, OH · Hybrid

Ensure fulfillment of PO through physical reconciliation in ConnectWise of shipped items to vendor packing list/invoice * Inspect all deliveries for damage and accuracy * Proactively identify ...

Logically, Inc.

Procurement Specialist

Dublin, OH · On-site

Ensure fulfillment of PO through physical reconciliation in ConnectWise of shipped items to vendor packing list/invoice * Inspect all deliveries for damage and accuracy * Proactively identify ...

Logically

Procurement Specialist

Dublin, OH · On-site

Ensure fulfillment of PO through physical reconciliation in ConnectWise of shipped items to vendor packing list/invoice * Inspect all deliveries for damage and accuracy * Proactively identify ...

Logically, Inc.

Customer Success Manager

Dublin, OH · Hybrid

Ensure customer contact information is updated and kept current in Salesforce and ConnectWise. * Organize monthly check-ins with regional service teams toalignclient needs and gather valuable ...

Logically, Inc.

Customer Success Manager

Dublin, OH · On-site

Ensure customer contact information is updated and kept current in Salesforce and ConnectWise. * Organize monthly check-ins with regional service teams to align client needs and gather valuable ...

Logically

Technical Account Manager (Remote)

Dublin, OH · Remote

Experience working with a CRM, preferably ConnectWise, Salesforce or Microsoft Dynamics * Comprehensive knowledge and technical background in Managed Services product and offerings, Variety of IT ...

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Connectwise jobs near you
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Sr. Systems Engineer

Maven LLC

Columbus, OH

$100K - $138K/yr

Full-time

Re-posted 4 days ago

Job description

We have 2 Direct Hire roles for Systems Engineers here in Columbus, OH. The preferred candidate would have experience on the design, configuration, deployment and maintenance of servers, networks and server-based systems. These individuals do planning and project coordination relating to client IT Initiatives/projects.


Job Requirements

  • Must have 3+ years' work experience in related IT position
  • Windows server configuration and maintenance
  • AD and Group Policy configuration and support
  • Exchange configuration and support
  • Managed anti-virus configuration and support
  • Server backup administration and support
  • Firewall and VPN configuration, maintenance and support
  • SQL Server configuration, maintenance and support
  • Virtualization (VMWare or Hyper-V)
  • Complete a Connectwise University "Major"
  • Study for and pass at least one technical certification exam per year.

Demonstrated skills

  • Excellent customer service skills
  • Top-notch organizational skills
  • Good communicator (in the coordination of smaller clients)
  • Sound judgment
  • Professional appearance and demeanor
  • Research and develop technical solutions for client and business initiatives o Reliable with good attendance
  • Ability to follow the direction from the Client Services Manager
  • Teamwork, mentorship and positive attitude

Essential Duties

  • Act as a "Technology Success Manager" for our clients
  • Coordinate client services activities for medium and larger clients
  • Participate in quarterly business reviews (QBRs)
  • Design and implementation at the network level: LAN and WAN connectivity, routers, firewalls and security
  • Design and implement hosted and cloud solutions for customers using technologies that meet their requirements
  • Design and implement disaster recovery solutions
  • Support services for virtualization technologies
  • Administration and maintenance of the remote monitoring solution, CW Automate
  • Respond to client support request ticket escalations
  • Handling escalated server, network and desktop related issues for clients
  • Participate as a resource for projects run by the Implementation and Onboarding team
  • System documentation development, maintenance and review
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes and agreed outages, etc.
  • Handle tickets created due to alerts in CW Automate that are escalated from Tier1
  • Review of CW Automate alerts, performance information and configurations.
  • Server checkups using CW Automate data and manual review of servers as necessary
  • Participate in on-call rotation for off-hours support
  • Enter all work as service tickets in Connectwise

Apply