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Connectwise Jobs in Atlanta, GA (NOW HIRING)

Savant LLC

Account Manager

Woodstock, GA · On-site

$30K - $55K/yr

... ConnectWise as they occur. · Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University. · Enter all work as activities or service ...

Savant LLC

Account Manager

Woodstock, GA · On-site

$30K - $55K/yr

... ConnectWise as they occur. · Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University. · Enter all work as activities or service ...

Softrim LLC

Service Desk Manager

Alpharetta, GA · On-site

Support implementation and optimization of ITSM platforms (e.g., ConnectWise Automate, ConnectWise Manage, Auvik, Jira, ConnectSecure, etc.). Governance & Compliance * Ensure adherence to security ...

Softrim

Service Desk Manager

Alpharetta, GA · Hybrid

Support implementation and optimization of ITSM platforms (e.g., ConnectWise Automate, ConnectWise Manage, Auvik, Jira, ConnectSecure, etc.). Governance & Compliance * Ensure adherence to security ...

In-Telecom

Voice L2 Technician

Kennesaw, GA

$55K - $65K/yr

Document all work and resolve issues efficiently in ConnectWise Manage * Communicate effectively with clients and deliver professional support experiences * Ensure accurate time entry, ticket notes ...

Ole Mexican Foods Inc

Helpdesk Associate Tier 1

Norcross, GA · On-site

$18.75 - $25.25/hr

Experience with Help Desk software, IT Glue Documentation software, ConnectWise RMM tool, Sophos Email Gateway, and Active Directory is preferred * Ability to multi-task and prioritize assignments ...

VOICE

Voice L2 Technician

Rex, GA · On-site

Document all work and resolve issues efficiently in ConnectWise Manage * Communicate effectively with clients and deliver professional support experiences * Ensure accurate time entry, ticket notes ...

New

4P Consulting Inc

IT Support Specialist

Atlanta, GA · On-site

Experience with ConnectWise Connect and Microsoft Teams for remote technical assistance.Entry Qualifications:Education: High School diploma/GED required.Experience: Six (6) months of education or ...

New

4P Consulting Inc

IT Support Specialist 2

Atlanta, GA · On-site

Experience with ConnectWise Connect and Microsoft Teams for remote technical assistance.Entry Qualifications:Education: High School diploma/GED required.Experience: Six (6) months of education or ...

Fortuna Cysec Inc

Service Delivery Manager

Atlanta, GA · On-site

Experience with ITSM tools such as ConnectWise or ServiceNow. * Strong leadership, communication, and client management skills. * Bachelor's degree in Computer Science, IT, or related field (or ...

4P Consulting Inc

IT Support Specialist 2

Atlanta, GA · On-site

Experience with ConnectWise Connect and Microsoft Teams for remote technical assistance.Entry Qualifications:Education: High School diploma/GED required.Experience: Six (6) months of education or ...

4P Consulting Inc

IT Support Specialist

Atlanta, GA · On-site

Experience with ConnectWise Connect and Microsoft Teams for remote technical assistance.Entry Qualifications:Education: High School diploma/GED required.Experience: Six (6) months of education or ...

New

Milner

FULL CHARGE BOOKKEEPER

Peachtree Corners, GA · On-site

$70K - $80K/yr

The Full Charge Bookkeeper is responsible for the data entry of all AP, Cash and Credit Card Transaction for Milner Technologies, Milner Family Holdings, and Gato using Quickbooks, ConnectWise and QB ...

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How much do connectwise jobs pay per year?

As of Aug 21, 2026, the average yearly pay for connectwise in Atlanta, GA is $55,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,900.00 and $58,400.00 per year, depending on experience, location, and employer.

What is a ConnectWise?

A ConnectWise job typically refers to a role that involves working with ConnectWise, a business management and automation software used by IT service providers and managed service providers (MSPs). These roles can include positions such as system administrators, help desk technicians, ConnectWise consultants, and support specialists. Employees in these roles are responsible for configuring, managing, and troubleshooting ConnectWise products like ConnectWise Manage, Automate, and Control. They may also provide training and support to end users, optimize workflows, and integrate ConnectWise with other business tools.

What does a ConnectWise administrator do?

A typical day as a ConnectWise Administrator involves managing and optimizing the ConnectWise platform, supporting internal teams, and responding to technical issues or service requests. You'll regularly configure workflows, onboard new employees, maintain documentation, and ensure integrations with other business applications are functioning correctly. Collaboration is key, as you'll work closely with help desk staff, project managers, and sometimes clients to resolve issues and improve IT service processes. This dynamic role offers opportunities for continual learning and exposure to a wide range of IT systems.

What are the key skills and qualifications needed for a ConnectWise position?

To thrive in a ConnectWise Administrator or Specialist role, you should have a strong grasp of IT service management, troubleshooting, and a background in computer science or information technology. Experience with ConnectWise Manage, Automate, or similar PSA/RMM platforms, along with relevant certifications such as CompTIA A+ or ITIL, is highly valued. Strong problem-solving abilities, attention to detail, and communication skills help you excel in a collaborative, client-focused environment. These skills help ensure effective system integration, smooth service delivery, and high customer satisfaction in managed services or IT support teams.

Is ConnectWise a good company to work for?

ConnectWise is a technology company that offers roles in IT management, software development, and customer support. Employees generally cite a collaborative environment, opportunities for skill development, and a focus on innovation, though experiences can vary by position and location.

Is ConnectWise difficult to learn?

ConnectWise is a platform used by IT professionals, and learning it involves understanding its tools for remote management, ticketing, and automation. The difficulty depends on prior experience with similar software and technical skills, but training resources and certifications are available to facilitate learning. It generally requires some technical background but can be mastered with dedicated effort.

What can you do with Connectwise?

ConnectWise is a platform used by IT service providers and managed service providers to automate business operations, manage client relationships, and streamline service delivery. It offers tools for ticketing, remote monitoring, billing, and project management, often integrated with other IT management tools. Users typically require technical knowledge and may pursue certifications to maximize its capabilities.

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For Connectwise jobs in Atlanta, GA, the most frequently searched job titles are:

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Connectwise jobs near you
Infographic showing various Connectwise job openings in Atlanta, GA as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $55,645 per year, or $26.8 per hour.

Data Center Engineer- Local to Atlanta GA

ConnectWise

Atlanta, GA • On-site

Full-time

Re-posted 10 hours ago

ConnectWise rating

8.5

Company rating: 8.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

79th of 245 rated software companies

Job description

General Summary:

The Data Center Engineer is responsible for responding to scheduled and emergency dispatches, handling physical and logical aspects of data center operations, completing installations and replacements of hardware components, providing software support, managing shipping and receiving, and documenting work in the ticketing system.This role requires the ability to work independently, excellent customer service skills, experience with IT and networking systems, proficiency with technical tools, and strong troubleshooting abilities.

Essential Duties and Responsibilities:

  • Respond to scheduled and emergency dispatches to Datacenter for off-hour service calls.
  • Handles the physical and logical aspects of operating our own racks & power, networking, and servers.
  • After-hours support for both scheduled maintenance and on-call for emergencies involving the data
    center.
  • Complete physical installation and power-up of racks, servers and network equipment.
  • Provide installation and replacement services for hot-swappable or modular hardware components, such
    as hard drives and power supplies.
  • Provide software support such as requested system reboots, device configuration with direction and
    support from other teams.
  • Collaborate with cross-functional teams with various requests.
  • Handle shipping and receiving for the datacenter.
  • Document work in designated ticketing system.
  • May assist in training and/or leading new team colleagues.

Knowledge, Skills, and/or Abilities Required:  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

  • Ability to perform routine situations and procedures with limited supervision.
  • Excellent customer service skills.
  • Strong team player with ability to build positive and collaborative relationships within the ConnectWise
    organization.
  • Experience with IT and networking systems - server rack and stack, network cable installation and
    management of both fiber and copper.
  • Proficiency with technical tools such as PuTTY (for SSH & serial console access).
  • Ability to work independently and with limited supervision to complete assigned tasks in an asynchronous
    time zone environment.
  • Demonstrated high standards for workmanship, organization, and cleanliness with tasks, equipment and
    workspaces.
  • Demonstrated good troubleshooting skills to investigate and resolve system and infrastructure issues.
  • Willing to respond to irregular off hour emergency calls and schedule off hour maintenance.

Educational/Vocational/Previous Experience Recommendations:

  • Requires broad knowledge of job procedures and tools.

Working Conditions:

  • Onsite must be located near facilities to respond within the hour.
  • Local to Atlanta, GA
  • Physical work requirements will include regular walks through data center during the day, lifting servers and other equipment, working from ladders, running cables, and working with hand tools and test equipment.

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