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Connectwise Jobs in Virginia (NOW HIRING)

VIcom

Project Manager of UCC/IT

Mechanicsville, VA · On-site

$75K - $95K/yr

Develop project plans, goals, and budgets: identify resources needed, develop schedules and measure results in ConnectWise * Understand overall project objectives, as well as the role and function of ...

IOTAP Inc. US Positions

Sales Engineer

Reston, VA · On-site

... ConnectWise or Autotask. Your deep understanding of billing, recurring revenue, and subscription management will help position Work 365 as the solution of choice. Responsibilities: * Pre-Sales ...

Charles IT

Systems Administrator

Chesapeake, VA

Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus. * Strong communication skills are essential for success in this role. * Ability to manage multiple ...

Charles IT

Systems Administrator

Chesapeake, VA · On-site

Experience with platforms like ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 is a bonus. * Strong communication skills are essential for success in this role. * Ability to manage multiple ...

Solvere One

Help Desk Technician - Tier 2 (MSP)

Dulles, VA · On-site

$60K - $75K/yr

ConnectWise Manage * ConnectWise Automate * IT Glue * Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with experience. Salary Range: $60,000 - $75,000 Salary ...

Solvere One

MSP System Administrator

Sterling, VA · On-site

$70K - $95K/yr

ConnectWise Automate * IT Glue * Azure and AWS * Hyper-V and VMware * Cisco, Meraki, Sophos, FortiGate solutions * Sophos suite of solutions This is a full-time, salaried position. Salary ...

Solvere One

Help Desk Technician - Tier 2 (MSP)

Dulles, VA · On-site

$60K - $75K/yr

ConnectWise Manage * ConnectWise Automate * IT Glue * Sophos suite of solutions This is a full-time, salaried position. Salary commensurate with experience. Salary Range: $60,000 - $75,000 Salary ...

Brightworks IT

Level 3 Technical Lead

Richmond, VA · On-site

$95 - $130/hr

Manage a complex ticket queue in ConnectWise Manage; document thoroughly, communicate proactively, and hit SLA on P1/P2 work What You Bring * 5+ years in IT support, systems engineering, or MSP ...

Charles IT

Senior IT Project Engineer

Chesapeake, VA · On-site

$95 - $135/hr

Record daily time entries, expenses, and work notes in ConnectWise * Send weekly client-facing project status updates andparticipatein check-in meetings * Engage in team discussions, project debriefs ...

Charles IT

Senior IT Project Engineer

Chesapeake, VA

$96K - $125K/yr

Record daily time entries, expenses, and work notes in ConnectWise * Send weekly client-facing project status updates and participate in check-in meetings * Engage in team discussions, project ...

Charles IT

Senior IT Project Engineer

Chesapeake, VA · On-site

$96K - $125K/yr

Record daily time entries, expenses, and work notes in ConnectWise * Send weekly client-facing project status updates and participate in check-in meetings * Engage in team discussions, project ...

Charles IT

Senior IT Project Engineer

Chesapeake, VA · On-site

$96K - $125K/yr

Record daily time entries, expenses, and work notes in ConnectWise * Send weekly client-facing project status updates and participate in check-in meetings * Engage in team discussions, project ...

Next Step Systems

Helpdesk Analyst

Centreville, VA · On-site

$20.25 - $27.75/hr

... with ConnectWise is helpful. - Knowledge of applications like AEC field such as AutoCAD and Revit. - IT Certifications: Microsoft MCP or CompTIA A+. - Technical support of networking equipment ...

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How much do connectwise jobs pay per year?

As of Aug 26, 2026, the average yearly pay for connectwise in Virginia is $56,236.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $59,000.00 per year, depending on experience, location, and employer.

What is a ConnectWise?

A ConnectWise job typically refers to a role that involves working with ConnectWise, a business management and automation software used by IT service providers and managed service providers (MSPs). These roles can include positions such as system administrators, help desk technicians, ConnectWise consultants, and support specialists. Employees in these roles are responsible for configuring, managing, and troubleshooting ConnectWise products like ConnectWise Manage, Automate, and Control. They may also provide training and support to end users, optimize workflows, and integrate ConnectWise with other business tools.

What does a ConnectWise administrator do?

A typical day as a ConnectWise Administrator involves managing and optimizing the ConnectWise platform, supporting internal teams, and responding to technical issues or service requests. You'll regularly configure workflows, onboard new employees, maintain documentation, and ensure integrations with other business applications are functioning correctly. Collaboration is key, as you'll work closely with help desk staff, project managers, and sometimes clients to resolve issues and improve IT service processes. This dynamic role offers opportunities for continual learning and exposure to a wide range of IT systems.

What are the key skills and qualifications needed for a ConnectWise position?

To thrive in a ConnectWise Administrator or Specialist role, you should have a strong grasp of IT service management, troubleshooting, and a background in computer science or information technology. Experience with ConnectWise Manage, Automate, or similar PSA/RMM platforms, along with relevant certifications such as CompTIA A+ or ITIL, is highly valued. Strong problem-solving abilities, attention to detail, and communication skills help you excel in a collaborative, client-focused environment. These skills help ensure effective system integration, smooth service delivery, and high customer satisfaction in managed services or IT support teams.

Is ConnectWise a good company to work for?

ConnectWise is a technology company that offers roles in IT management, software development, and customer support. Employees generally cite a collaborative environment, opportunities for skill development, and a focus on innovation, though experiences can vary by position and location.

Is ConnectWise difficult to learn?

ConnectWise is a platform used by IT professionals, and learning it involves understanding its tools for remote management, ticketing, and automation. The difficulty depends on prior experience with similar software and technical skills, but training resources and certifications are available to facilitate learning. It generally requires some technical background but can be mastered with dedicated effort.

What can you do with Connectwise?

ConnectWise is a platform used by IT service providers and managed service providers to automate business operations, manage client relationships, and streamline service delivery. It offers tools for ticketing, remote monitoring, billing, and project management, often integrated with other IT management tools. Users typically require technical knowledge and may pursue certifications to maximize its capabilities.

What are popular job titles related to Connectwise jobs in Virginia?

For Connectwise jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Connectwise jobs in Virginia look for?

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Connectwise jobs near you
Infographic showing various Connectwise job openings in Virginia as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 77% Physical, 5% Hybrid, and 18% Remote job distribution, with an average salary of $56,236 per year, or $27 per hour.

Manager, Audio Visual Integration - Richmond, Virginia

Richmond, VA • On-site

MissionHires
See more jobs at MissionHiresexternal

$80 - $100/hr

Other

Posted 8 days ago

Job description

Morton is seeking a Manager, Audio Visual Integration to lead our client’s AV Integration and Support Services team in the Richmond region (Mechanicsville, VA). This onsite, direct-hire role oversees daily operations, project profitability, customer escalations, team development, and service delivery across AV integration projects and support activities. The ideal candidate brings hands‑on AV/IT management experience, strong project and people leadership, and deep knowledge of commercial AV systems, construction practices, and tools like ConnectWise.

Responsibilities
  • Manage A/V Integration and Service Support teams’ daily activities, personnel development, and career progression
  • Oversee multiple Project Managers and ensure accurate reporting on project profitability
  • Serve as primary customer point of contact for escalations, issue identification, and resolution
  • Communicate constructively with stakeholders to meet customer expectations
  • Maintain awareness of outstanding pre- and post-delivery issues and provide client status updates
  • Produce accurate reports and metrics on ongoing projects and budgets for leadership
  • Identify, communicate, and mitigate risks to ensure successful project delivery through production
  • Provide technical leadership to support continuity and performance of A/V field teams
  • Complete required training and understand processes in ConnectWise Manage/University
  • Validate and approve time/expenses in ConnectWise and ensure accurate project allocation
  • Review service and project tickets for A/V field teams in ConnectWise
  • Ensure timely delivery of documentation for internal processes and end users
  • Clarify and communicate project objectives and requirements to all team members
  • Conduct annual performance evaluations and EOS‑format quarterly conversations; mentor team members
  • Develop training programs to build and refine A/V field team skills
  • Facilitate regular departmental Level 10 Meetings using the EOS process for updates and alignment
  • Assist project/engineering teams with design and development tasks
  • Document internal processes and procedures related to the role
  • Drive improved customer perception and satisfaction
  • Oversee department fleet/vehicle maintenance and safety standards
Requirements
  • Previous Audio Visual/IT management experience required
  • Proven ability to manage multiple projects, deadlines, and high‑pressure situations with meticulous attention to detail
  • Experience leading project managers and AV field/service teams, with accountability for project profitability
  • Applicable AV certifications (e.g., Crestron, Biamp, Shure, QSC) and related training/education preferred but not required
  • Ability to read/interpret AV project drawings, schematics, engineering notes, and operation manuals
  • Understanding of construction blueprints and commercial construction practices
  • Above‑average knowledge and hands‑on experience with installation/integration of AV systems: video walls, projection, flat panels, control systems, signal routing/processing, and UCC platforms (Cisco, Poly, Microsoft Teams, Zoom)
  • Strategic planning capability with a 6–12 month planning horizon
  • Effective, tactful communication skills and ability to manage sensitive situations
  • Self‑motivated, able to thrive in a fast‑moving environment with strong interpersonal and time management skills
  • Proficiency with ConnectWise Manage for time/expense validation, ticket review, and reporting
  • Willingness and ability to work onsite in Mechanicsville, VA (Richmond region)
  • Ability to conduct evaluations, mentor staff, and facilitate EOS Level 10 meetings
  • Capability to oversee fleet/vehicle maintenance and safety compliance
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