Technical Account Manager
Chesapeake, VA · On-site
Experience with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support is a plus. * Enthusiastic and committed to the challenges of a growing company and client base.
Chesapeake, VA · On-site
Experience with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support is a plus. * Enthusiastic and committed to the challenges of a growing company and client base.
Chesapeake, VA · On-site
Experience with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support is a plus. * Enthusiastic and committed to the challenges of a growing company and client base.
Experience with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support is a plus. * Enthusiastic and committed to the challenges of a growing company and client base.
Experience with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support is a plus. * Enthusiastic and committed to the challenges of a growing company and client base.
Proficiency with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support preferred. * Excellent multitasking, prioritization, and follow-through in a fast-paced ...
Quick apply
Proficiency with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support preferred. * Excellent multitasking, prioritization, and follow-through in a fast-paced ...
Proficiency with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support preferred. * Excellent multitasking, prioritization, and follow-through in a fast-paced ...
Proficiency with ConnectWise, Cisco, Meraki, Datto, VMware, Office 365, and advanced Mac OS support preferred. * Excellent multitasking, prioritization, and follow-through in a fast-paced ...
$25 - $35/hr
Key Responsibilities Serve as the initial point of contact for technical support via phone, email, and ticketing system Provide remote support using RMM tools (e.g., ConnectWise Automate) Install ...
$25 - $35/hr
Key Responsibilities Serve as the initial point of contact for technical support via phone, email, and ticketing system Provide remote support using RMM tools (e.g., ConnectWise Automate) Install ...
Suffolk, VA · On-site
$19 - $26.25/hr
Familiarity with ConnectWise, ServiceNow, or similar ticketing systems. * Experience with VOIP, low-voltage networking, and A/V setups is a plus. * Bonus: PowerShell scripting experience or ...
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Suffolk, VA · On-site
$19 - $26.25/hr
Familiarity with ConnectWise, ServiceNow, or similar ticketing systems. * Experience with VOIP, low-voltage networking, and A/V setups is a plus. * Bonus: PowerShell scripting experience or ...
$25 - $35/hr
Key Responsibilities ∙ Serve as the initial point of contact for technical support via phone, email, and ticketing system ∙ Provide remote support using RMM tools (e.g., ConnectWise Automate) ∙ ...
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$25 - $35/hr
Key Responsibilities ∙ Serve as the initial point of contact for technical support via phone, email, and ticketing system ∙ Provide remote support using RMM tools (e.g., ConnectWise Automate) ∙ ...
Richmond, VA · On-site
$25 - $35/hr
Key Responsibilities • Serve as the initial point of contact for technical support via phone, email, and ticketing system • Provide remote support using RMM tools (e.g., ConnectWise Automate) • ...
Richmond, VA · On-site
$25 - $35/hr
Key Responsibilities • Serve as the initial point of contact for technical support via phone, email, and ticketing system • Provide remote support using RMM tools (e.g., ConnectWise Automate) • ...
Alexandria, VA · On-site
$45K - $60K/yr
Experience with ConnectWise Manage / Automate or similar platforms * Bachelor's degree in Computer Science, Information Systems, or equivalent combination of education and experience * Industry ...
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Alexandria, VA · On-site
$45K - $60K/yr
Experience with ConnectWise Manage / Automate or similar platforms * Bachelor's degree in Computer Science, Information Systems, or equivalent combination of education and experience * Industry ...
Arlington, VA · On-site +1
$85K - $100K/yr
Cross-functional collaboration - works effectively with technical, sales, and project management teams * CRM proficiency - experience with tools like AutoTask, ConnectWise, or similar platforms
Arlington, VA · On-site +1
$85K - $100K/yr
Cross-functional collaboration - works effectively with technical, sales, and project management teams * CRM proficiency - experience with tools like AutoTask, ConnectWise, or similar platforms
Fairfax, VA · On-site
$19.25 - $25.75/hr
Experience with Autotask, ConnectWise, Microsoft 365, Teams, SharePoint, TimeZest, and common vendor portals is a plus * Strong customer service, professional communication, organization, numerical ...
New
Fairfax, VA · On-site
$19.25 - $25.75/hr
Experience with Autotask, ConnectWise, Microsoft 365, Teams, SharePoint, TimeZest, and common vendor portals is a plus * Strong customer service, professional communication, organization, numerical ...
New
Mclean, VA · On-site +1
Experience with ticketing systems such as Autotask, ConnectWise, or ServiceNow * Prior military experience is highly desired * CompTIA A+, Network+, or Security+ * Microsoft Azure Fundamentals (AZ ...
Mclean, VA · On-site +1
Experience with ticketing systems such as Autotask, ConnectWise, or ServiceNow * Prior military experience is highly desired * CompTIA A+, Network+, or Security+ * Microsoft Azure Fundamentals (AZ ...
$20.25 - $27.75/hr
Connectwise RMM, plug-in Pia Agent experience * Certifications: CCNA, Network+, Cisco Meraki Solutions Specialist (ECMS) Compensation The compensation is expected to start at $60,000, plus bonus. Our ...
$20.25 - $27.75/hr
Connectwise RMM, plug-in Pia Agent experience * Certifications: CCNA, Network+, Cisco Meraki Solutions Specialist (ECMS) Compensation The compensation is expected to start at $60,000, plus bonus. Our ...
Glen Allen, VA · On-site
$20.25 - $27.75/hr
Connectwise RMM, plug-in Pia Agent experience * Certifications: CCNA, Network+, Cisco Meraki Solutions Specialist (ECMS) Compensation The compensation is expected to start at $60,000, plus bonus. Our ...
Glen Allen, VA · On-site
$20.25 - $27.75/hr
Connectwise RMM, plug-in Pia Agent experience * Certifications: CCNA, Network+, Cisco Meraki Solutions Specialist (ECMS) Compensation The compensation is expected to start at $60,000, plus bonus. Our ...
Experience with ticketing platforms (ConnectWise Manage) and PSA-driven operations preferred. * Experience operating in regulated or compliance-driven environments (GovCon, CMMC, NIST 800-171 ...
Experience with ticketing platforms (ConnectWise Manage) and PSA-driven operations preferred. * Experience operating in regulated or compliance-driven environments (GovCon, CMMC, NIST 800-171 ...
$20.25 - $27.75/hr
Connectwise RMM, plug-in Pia Agent experience * Certifications: CCNA, Network+, Cisco Meraki Solutions Specialist (ECMS) Compensation The compensation is expected to start at $60,000, plus bonus. Our ...
$20.25 - $27.75/hr
Connectwise RMM, plug-in Pia Agent experience * Certifications: CCNA, Network+, Cisco Meraki Solutions Specialist (ECMS) Compensation The compensation is expected to start at $60,000, plus bonus. Our ...
Virginia Beach, VA · On-site
Log all work performed accurately and promptly in ConnectWise Manage, including time, resolution notes, and asset updates * Maintain accurate records of installed equipment, serial numbers, and ...
Virginia Beach, VA · On-site
Log all work performed accurately and promptly in ConnectWise Manage, including time, resolution notes, and asset updates * Maintain accurate records of installed equipment, serial numbers, and ...
$27.3K - $30.2K
1% of jobs
$30.2K - $33.2K
0% of jobs
$33.2K - $36.2K
0% of jobs
$36.2K - $39.2K
0% of jobs
$39.2K - $42.1K
2% of jobs
$42.1K - $45.1K
6% of jobs
$45.1K - $48.1K
13% of jobs
$48.1K - $51.1K
0% of jobs
$51.1K - $54K
0% of jobs
$54K - $57K
0% of jobs
$57.1K is the 25th percentile. Wages below this are outliers.
$57K - $60K
78% of jobs
$27.3K
$56.2K
$60K
To thrive in a ConnectWise Administrator or Specialist role, you should have a strong grasp of IT service management, troubleshooting, and a background in computer science or information technology. Experience with ConnectWise Manage, Automate, or similar PSA/RMM platforms, along with relevant certifications such as CompTIA A+ or ITIL, is highly valued. Strong problem-solving abilities, attention to detail, and communication skills help you excel in a collaborative, client-focused environment. These skills help ensure effective system integration, smooth service delivery, and high customer satisfaction in managed services or IT support teams.
A typical day as a ConnectWise Administrator involves managing and optimizing the ConnectWise platform, supporting internal teams, and responding to technical issues or service requests. You'll regularly configure workflows, onboard new employees, maintain documentation, and ensure integrations with other business applications are functioning correctly. Collaboration is key, as you'll work closely with help desk staff, project managers, and sometimes clients to resolve issues and improve IT service processes. This dynamic role offers opportunities for continual learning and exposure to a wide range of IT systems.
A ConnectWise job typically refers to a role that involves working with ConnectWise, a business management and automation software used by IT service providers and managed service providers (MSPs). These roles can include positions such as system administrators, help desk technicians, ConnectWise consultants, and support specialists. Employees in these roles are responsible for configuring, managing, and troubleshooting ConnectWise products like ConnectWise Manage, Automate, and Control. They may also provide training and support to end users, optimize workflows, and integrate ConnectWise with other business tools.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 28 days ago
Sourced by ZipRecruiter
It services
11 - 50 Employees
Middletown, CT, US
2006