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Connectwise Jobs in Portland, OR (NOW HIRING)

Internetworks

IT Service Technician (4am)

Portland, OR · On-site

Log all work, time, and notes accurately in ConnectWise * Collaboration: Partner with teammates, dispatchers, and account managers to keep service efficient and communication clear * Documentation ...

MSP Hire, Inc.

MSP Helpdesk Technician

Beaverton, OR · On-site

$22 - $28/hr

Experience with ConnectWise Manage for service tickets (Hudu experience a plus) * CompTIA certifications (A+, Network+, or Security+) are a plus! What We Offer * Full-time, permanent position * $22 ...

Edge Networks

Office Manager

Vancouver, WA · On-site

$55K - $65K/yr

Comfortable working in or learning PSA and accounting tools (e.g., ConnectWise Manage, Autotask PSA, QuickBooks Online). * Ability to manage multiple priorities in a fast-moving environment.

Internetworks

Project Coordinator

Portland, OR · On-site

Experience with a PSA tool like ConnectWise. * Familiarity with IT project work (migrations, infrastructure refreshes, Microsoft 365). A Day in the Life at Internetworks: Our Project Coordinator is ...

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$29.2K

$60.2K

$64.2K

How much do connectwise jobs pay per year?

As of Jul 27, 2026, the average yearly pay for connectwise in Portland, OR is $60,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,600.00 and $63,100.00 per year, depending on experience, location, and employer.

What is ConnectWise used for?

ConnectWise is a software platform used by IT service providers and managed service providers (MSPs) to automate and manage remote IT support, ticketing, billing, and network monitoring. It helps streamline business operations, improve service delivery, and enhance client management through integrated tools and workflows.

What are the key skills and qualifications needed to thrive in the Connectwise position, and why are they important?

To thrive in a ConnectWise Administrator or Specialist role, you should have a strong grasp of IT service management, troubleshooting, and a background in computer science or information technology. Experience with ConnectWise Manage, Automate, or similar PSA/RMM platforms, along with relevant certifications such as CompTIA A+ or ITIL, is highly valued. Strong problem-solving abilities, attention to detail, and communication skills help you excel in a collaborative, client-focused environment. These skills help ensure effective system integration, smooth service delivery, and high customer satisfaction in managed services or IT support teams.

Is ConnectWise a good company to work for?

ConnectWise is a technology company that offers roles in IT management, software development, and customer support. Employees often cite a collaborative environment and opportunities for skill development, though experiences can vary by position and location.

What kind of company is ConnectWise?

ConnectWise is a technology company that provides business management software and IT service management solutions for managed service providers and technology companies. Jobs at ConnectWise often involve technical skills, customer support, and familiarity with its software platforms. The company operates in a professional environment focused on IT services and software development.

How much does ConnectWise pay business analysts?

ConnectWise business analysts typically earn an average salary ranging from $60,000 to $85,000 annually, depending on experience, location, and certifications. Salaries may also vary based on the complexity of the role and the company's size.

What does a typical day look like for someone working in a ConnectWise Administrator role?

A typical day as a ConnectWise Administrator involves managing and optimizing the ConnectWise platform, supporting internal teams, and responding to technical issues or service requests. You'll regularly configure workflows, onboard new employees, maintain documentation, and ensure integrations with other business applications are functioning correctly. Collaboration is key, as you'll work closely with help desk staff, project managers, and sometimes clients to resolve issues and improve IT service processes. This dynamic role offers opportunities for continual learning and exposure to a wide range of IT systems.

What is a ConnectWise job?

A ConnectWise job typically refers to a role that involves working with ConnectWise, a business management and automation software used by IT service providers and managed service providers (MSPs). These roles can include positions such as system administrators, help desk technicians, ConnectWise consultants, and support specialists. Employees in these roles are responsible for configuring, managing, and troubleshooting ConnectWise products like ConnectWise Manage, Automate, and Control. They may also provide training and support to end users, optimize workflows, and integrate ConnectWise with other business tools.

What are the most commonly searched types of Connectwise jobs in Portland, OR? The most popular types of Connectwise jobs in Portland, OR are:
What are popular job titles related to Connectwise jobs in Portland, OR? For Connectwise jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Connectwise jobs in Portland, OR look for? The top searched job categories for Connectwise jobs in Portland, OR are:
Connectwise jobs near you
Infographic showing various Connectwise job openings in Portland, OR as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $60,155 per year, or $28.9 per hour.

IT Service Technician (4am)

Internetworks

Portland, OR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Salary: $24/hour

Were growing and looking to add an early-rising, client-focused problem solver to our Service team in the role of IT Service Technician (4 AM Shift)!


What Is an IT Service Technician (4 AM Shift)?

Youre the kind of person who likes being the first one online, getting ahead of the day while most people are still sleeping.

When something breaks, you dont panic. You troubleshoot, communicate clearly, and get things working again.

This role is perfect for someone who loves solving problems, doesnt need hand-holding, and can balance customer service with technical work.

This position runs from 4:00 AM to 1:00 PM (full-time, 40 hours/week) and supports the early business hours of our clients. Youll help keep systems stable, respond to issues quickly, and make sure users feel supported and taken seriously.

As an IT Service Technician (4 AM Shift) at Internetworks, youll handle incoming tickets, respond to alerts, resolve everyday IT issues, and collaborate with a sharp, supportive team to deliver outstanding service.


About Internetworks

Founded in 1997, Internetworks is a managed IT services provider that keeps businesses connected through technology, teamwork, and community. We support more than 200 organizations with managed IT services, projects, and professional solutions.

Our culture blends friendly collaboration with technical excellence. Were IT superheroes who believe great service should be both personal and precise, and our Service team lives that every day.


What Youll Do

Core Responsibilities

  • Support network infrastructure: Respond to network alerts, troubleshoot latency issues, investigate location outages, and help keep clients online through rain and shine
  • Triage incoming support tickets: Evaluate, prioritize, resolve Tier 1 issues, or escalate as needed
  • Remote Support: Diagnose and fix workstation, printer, and software issues via phone, chat, or remote session
  • Customer Care: Be the calm, friendly voice clients rely on when things go sideways
  • Ticket Management: Log all work, time, and notes accurately in ConnectWise
  • Collaboration: Partner with teammates, dispatchers, and account managers to keep service efficient and communication clear
  • Documentation + knowledge building: Help improve internal documentation and learn new tools/systems as you grow

Bonus Responsibilities

  • Assist with PC lifecycle management: setups, swaps, updates, replacements
  • Create and update network diagrams / architecture maps as needed
  • Contribute ideas during team meetings and bring positive energy to shared goals
  • Occasionally support onsite visits for installs or troubleshooting
  • Occasionally support evening/weekend maintenance work (rare, but part of IT life)
  • On-Call Rotation: Youll be part of a shared on-call rotation and may occasionally support after-hours or weekend issues.


What You Bring

Must-Haves

  • 1+ year of IT support experience (help desk or MSP preferred)
  • Strong troubleshooting and communication skills (you can explain tech clearly and patiently)
  • Familiarity with:
    • Microsoft Windows desktop environments
    • Microsoft 365 apps and basic administration
    • Networking fundamentals (Wi-Fi, VPN, switches, etc.)
    • Smartphones and mobile devices (iOS/Android)
  • Solid documentation habits and attention to detail
  • Reliable transportation for occasional client visits

Nice-to-Haves

  • CompTIA A+ or Network+ (or willingness to earn Network+ within 6 months, well support you)
  • Experience with ConnectWise or other PSA tools
  • Exposure to Cisco networking, firewalls, or managed network environments
  • Exposure to Azure AD / Entra ID, Intune, or modern device management
  • Familiarity with Apple OS or any flavor of Linux


A Day in the Life

Youll start early, check the queue and alerts, and begin helping users get back on track, handling things like connectivity issues, login problems, printer failures, and network weirdness before most people have finished their first cup of coffee.

Throughout the day, youll document your work, coordinate with teammates, and make sure each interaction ends with the client feeling confident and supported.

And yes, youll be done with your workday at 1 PM while everyone else is still just getting rolling.


Why Youll Love Working Here

Perks

  • Competitive hourly pay starting at $24 per hour (depending on experience)
  • Free breakfast
  • Industry-leading PTO
  • Comprehensive medical, dental, and vision coverage
  • 401(k) with employer match
  • Paid Volunteer Time Off (VTO)
  • Training and certification support with Microsoft, Cisco, and Apple
  • Happy hours and other company events

Culture

  • A fun, collaborative environment with great people and zero egos
  • Team bonding through trivia nights, camping trips, and legendary holiday parties
  • A workplace that values curiosity, craftsmanship, and humor (even in IT)


How to Apply

Send us:

  • Your resume
  • A short note about why this role sounds like a great fit for you (and why the 4 AM shift actually sounds pretty awesome)


Equal Opportunity

Internetworks is committed to providing an inclusive and welcoming environment for all team members. We do not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.