El Paso, TX · Hybrid
$17.50/hr
Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ... This will keep things interesting, and our top-ranked training will help to set you up for success!
El Paso, TX · Hybrid
$17.50/hr
Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ... This will keep things interesting, and our top-ranked training will help to set you up for success!
El Paso, TX · On-site
$17.50/hr
Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ... This will keep things interesting, and our top-ranked training will help to set you up for success!
El Paso, TX · On-site
$17.50/hr
Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ... This will keep things interesting, and our top-ranked training will help to set you up for success!
Houston, TX · On-site +1
$14.75 - $19/hr
Identify trends, recurring issues, and customer feedback to help improve services. * Collaborate with customer support and internal teams to resolve chat-related concerns. * Maintain confidentiality ...
New
Houston, TX · On-site +1
$14.75 - $19/hr
Identify trends, recurring issues, and customer feedback to help improve services. * Collaborate with customer support and internal teams to resolve chat-related concerns. * Maintain confidentiality ...
New
Be Seen First
San Marcos, TX · On-site
$40K/yr
Are you passionate about helping people solve technical problems and delivering excellent customer ... system, and chat * Support Windows and MacOS environments * Assist with network and VPN ...
Quick apply
Be Seen First
San Marcos, TX · On-site
$40K/yr
Are you passionate about helping people solve technical problems and delivering excellent customer ... system, and chat * Support Windows and MacOS environments * Assist with network and VPN ...
Plano, TX · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...
Plano, TX · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... and leverage technology to improve productivity and service outcomes. Base Salary Range $19.00 ...
... chat support). Qualifications : Required : • Bachelor of Science in Computer Science, Information Technology, Computer Engineering or Equivalent preferred. • 1-3 years of experience in IT Help ...
... chat support). Qualifications : Required : • Bachelor of Science in Computer Science, Information Technology, Computer Engineering or Equivalent preferred. • 1-3 years of experience in IT Help ...
$17.25 - $23.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
$17.25 - $23.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
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Dallas, TX · On-site
$21 - $27/hr
... after‐hours support required Role Summary We are looking for a technically proficient and ... k Technologist to join our onsite support team. In this role, you will be the frontline resource ...
Quick apply
Be Seen First
Dallas, TX · On-site
$21 - $27/hr
... after‐hours support required Role Summary We are looking for a technically proficient and ... k Technologist to join our onsite support team. In this role, you will be the frontline resource ...
Provide front line, Tier 1 support via telephone, e-mail, in person, remote, and chat support to ... technology issues and maintain accurate and thorough records of all interactions. * Maintain ...
Provide front line, Tier 1 support via telephone, e-mail, in person, remote, and chat support to ... technology issues and maintain accurate and thorough records of all interactions. * Maintain ...
Provide front line, Tier 1 support via telephone, e-mail, in person, remote, and chat support to ... technology issues and maintain accurate and thorough records of all interactions. * Maintain ...
Provide front line, Tier 1 support via telephone, e-mail, in person, remote, and chat support to ... technology issues and maintain accurate and thorough records of all interactions. * Maintain ...
Provide front line, Tier 1 support via telephone, e-mail, in person, remote, and chat support to ... Must be able to demonstrate basic computer competencies and knowledge. IT, Service Desk or customer ...
Provide front line, Tier 1 support via telephone, e-mail, in person, remote, and chat support to ... Must be able to demonstrate basic computer competencies and knowledge. IT, Service Desk or customer ...
... Technology Hours per week 15-26 Hiring Rate $10.00 Preferred Student Classification Freshman ... Provide front line, Tier 1 support via telephone, e-mail, in person, remote, and chat support to ...
... Technology Hours per week 15-26 Hiring Rate $10.00 Preferred Student Classification Freshman ... Provide front line, Tier 1 support via telephone, e-mail, in person, remote, and chat support to ...
Dallas, TX · On-site
Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please ... Must-Have Skills: * 2-3 years of experience providing IT desktop support, including troubleshooting ...
Dallas, TX · On-site
Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please ... Must-Have Skills: * 2-3 years of experience providing IT desktop support, including troubleshooting ...
Houston, TX · On-site
$25.38 - $38.08/hr
... chat support and manage non-critical single user escalation requests. Description of ... General knowledge of IT technologies, cloud architecture and supporting tools Licenses ...
Houston, TX · On-site
$25.38 - $38.08/hr
... chat support and manage non-critical single user escalation requests. Description of ... General knowledge of IT technologies, cloud architecture and supporting tools Licenses ...
San Antonio, TX · On-site
$15.50 - $20/hr
... support across inbound calls, outbound calls, email, web chat, and back-office service functions ... helping resolve processing errors in accordance with established program guidelines. Bilingual ...
San Antonio, TX · On-site
$15.50 - $20/hr
... support across inbound calls, outbound calls, email, web chat, and back-office service functions ... helping resolve processing errors in accordance with established program guidelines. Bilingual ...
... growing technology companies, helping its clients represent, protect and grow their brands ... Research and resolve issues reported by the client's end-users via phone, email, and chat support.
... growing technology companies, helping its clients represent, protect and grow their brands ... Research and resolve issues reported by the client's end-users via phone, email, and chat support.
San Angelo, TX · Hybrid
The IT Help Desk Support technician at TCP Software plays a critical role in ensuring a secure, reliable, and highperforming technology experience for our workforce. This position supports a modern ...
San Angelo, TX · Hybrid
The IT Help Desk Support technician at TCP Software plays a critical role in ensuring a secure, reliable, and highperforming technology experience for our workforce. This position supports a modern ...
... growing technology companies, helping its clients represent, protect and grow their brands ... Research and resolve issues reported by the client's end-users via phone, email, and chat support.
... growing technology companies, helping its clients represent, protect and grow their brands ... Research and resolve issues reported by the client's end-users via phone, email, and chat support.
New Braunfels, TX · On-site
... growing technology companies, helping its clients represent, protect and grow their brands ... Research and resolve issues reported by the client's end-users via phone, email, and chat support.
New Braunfels, TX · On-site
... growing technology companies, helping its clients represent, protect and grow their brands ... Research and resolve issues reported by the client's end-users via phone, email, and chat support.
San Angelo, TX · On-site
The IT Help Desk Support technician at TCP Software plays a critical role in ensuring a secure, reliable, and high-performing technology experience for our workforce. This position supports a modern ...
San Angelo, TX · On-site
The IT Help Desk Support technician at TCP Software plays a critical role in ensuring a secure, reliable, and high-performing technology experience for our workforce. This position supports a modern ...
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
$17.50/hr
Full-time
PTO
Posted 24 days ago
ADP is hiringImplementation Specialists for client onboarding using chat support.This is a hybrid position working 3 days in the office and 2 days at home each week.
If so, this may be an opportunity for you. Read on and decide for yourself.
As a Client Onboarding Specialist, you will provide the first interaction between small business clients and ADP's industry-leading payroll and HR solutions after sale. Building strong relationships with clients and seamlessly implementing ADP's technologies, you will ensure your clients are set up for long-term success with ADP. Even more, you'll make an immediate impact once ADP's services are delivered on the day-to-day lives of your clients' employees -- from paychecks to health benefits and beyond.
You will spend most of your day answering calls from the queue and following up on open items to ensure your clients' needs are met and that they are comfortable using our products and services. Still, every day will be different because you will meet new clients daily, within different geographies and industries, and the solutions you provide each client will differ based on their unique needs. This will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
TO SUCCEED IN THIS ROLE: Required Qualifications
YOU'LL ALSO LOVE WORKING HERE BECAUSE YOU CAN:
What are you waiting for? Apply now!
#LI-Hybrid
$17.50 / hour
Sourced by ZipRecruiter
We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.
Recruiting and staffing services
10,000+ Employees
Roseland, NJ, US
1949
