... in chat queues at times. Responsibilities: Responding to incoming calls and emails from ... Security+ are helpful but not required Ability to complete 6 weeks of training Ability to work ...
... in chat queues at times. Responsibilities: Responding to incoming calls and emails from ... Security+ are helpful but not required Ability to complete 6 weeks of training Ability to work ...
... in chat queues at times. Responsibilities: * Responding to incoming calls and emails from ... Certifications such as A+, Network+, and Security+ are helpful but not required * Ability to ...
Quick apply
... in chat queues at times. Responsibilities: * Responding to incoming calls and emails from ... Certifications such as A+, Network+, and Security+ are helpful but not required * Ability to ...
... in chat queues at times. Responsibilities: * Responding to incoming calls and emails from ... Certifications such as A+, Network+, and Security+ are helpful but not required * Ability to ...
Quick apply
... in chat queues at times. Responsibilities: * Responding to incoming calls and emails from ... Certifications such as A+, Network+, and Security+ are helpful but not required * Ability to ...
... in chat queues at times. Responsibilities: * Responding to incoming calls and emails from ... Certifications such as A+, Network+, and Security+ are helpful but not required * Ability to ...
Quick apply
... in chat queues at times. Responsibilities: * Responding to incoming calls and emails from ... Certifications such as A+, Network+, and Security+ are helpful but not required * Ability to ...
IT Help Desk Technician
Temple, TX · On-site
At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and ...
IT Help Desk Technician
Temple, TX · On-site
At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and ...
IT Help Desk Technician
Temple, TX · On-site
At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and ...
IT Help Desk Technician
Temple, TX · On-site
At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and ...
IT Help Desk Technician
Temple, TX · On-site
At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and ...
Quick apply
IT Help Desk Technician
Temple, TX · On-site
At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and ...
Student Worker - Help Desk+ Support Consultant
Waco, TX · On-site
$10/hr
Information Technology Services Hiring Manager: Stephanie Sanchez Contact: stephanie_sanchez@baylor ... support to students, faculty, and staff at HelpDesk+ in Moody Library. This position is responsible ...
Student Worker - Help Desk+ Support Consultant
Waco, TX · On-site
$10/hr
Information Technology Services Hiring Manager: Stephanie Sanchez Contact: stephanie_sanchez@baylor ... support to students, faculty, and staff at HelpDesk+ in Moody Library. This position is responsible ...
Student Worker - Help Desk+ Support Consultant
Waco, TX · On-site
$10/hr
Information Technology Services Hiring Manager: Stephanie Sanchez Contact: stephanie_sanchez@baylor ... support to students, faculty, and staff at HelpDesk+ in Moody Library. This position is responsible ...
Student Worker - Help Desk+ Support Consultant
Waco, TX · On-site
$10/hr
Information Technology Services Hiring Manager: Stephanie Sanchez Contact: stephanie_sanchez@baylor ... support to students, faculty, and staff at HelpDesk+ in Moody Library. This position is responsible ...
Student Worker - Help Desk+ Support Consultant
Waco, TX · On-site
$10/hr
Information Technology Services Hiring Manager: Stephanie Sanchez Contact: stephanie_sanchez@baylor ... support to students, faculty, and staff at HelpDesk+ in Moody Library. This position is responsible ...
Student Worker - Help Desk+ Support Consultant
Waco, TX · On-site
$10/hr
Information Technology Services Hiring Manager: Stephanie Sanchez Contact: stephanie_sanchez@baylor ... support to students, faculty, and staff at HelpDesk+ in Moody Library. This position is responsible ...
Overview We are seeking an IT Support Specialist (Desktop Support) to join our on‑site IT team in ... This is an excellent opportunity for someone early in their IT career who enjoys helping people ...
Quick apply
Overview We are seeking an IT Support Specialist (Desktop Support) to join our on‑site IT team in ... This is an excellent opportunity for someone early in their IT career who enjoys helping people ...
Overview We are seeking an IT Support Specialist (Desktop Support) to join our on‑site IT team in ... This is an excellent opportunity for someone early in their IT career who enjoys helping people ...
Quick apply
Overview We are seeking an IT Support Specialist (Desktop Support) to join our on‑site IT team in ... This is an excellent opportunity for someone early in their IT career who enjoys helping people ...
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an awesome Mobile Rad Tech ... You can also schedule a time to chat here - REF#LM2379
My name is Leah and I'm a healthcare recruiter, I'm here to help! I have an awesome Mobile Rad Tech ... You can also schedule a time to chat here - REF#LM2379
Fintech Customer Support Representative
Waco, TX · Remote
$15 - $19.25/hr
This program needs customer-focused individuals to help support callers with financial transactions ... Lower tech requirement! Wired internet connection with required speeds (ping 25 Mbps; upload >10 ...
Fintech Customer Support Representative
Waco, TX · Remote
$15 - $19.25/hr
This program needs customer-focused individuals to help support callers with financial transactions ... Lower tech requirement! Wired internet connection with required speeds (ping 25 Mbps; upload >10 ...
GENERAL DESCRIPTION Performs entry-level computer systems support work in a help desk setting. Work involves providing first-line assistance for operational problems of agency information technology ...
GENERAL DESCRIPTION Performs entry-level computer systems support work in a help desk setting. Work involves providing first-line assistance for operational problems of agency information technology ...
GENERAL DESCRIPTION Performs entry-level computer systems support work in a help desk setting. Work involves providing first-line assistance for operational problems of agency information technology ...
GENERAL DESCRIPTION Performs entry-level computer systems support work in a help desk setting. Work involves providing first-line assistance for operational problems of agency information technology ...
Tech Support Representative Job Openings (Full-Time & Part-Time)
Killeen, TX · On-site
$15.50 - $19.75/hr
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... Short-term disability coverage is available to help protect you during unexpected challenges.
Tech Support Representative Job Openings (Full-Time & Part-Time)
Killeen, TX · On-site
$15.50 - $19.75/hr
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... Short-term disability coverage is available to help protect you during unexpected challenges.
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... Short-term disability coverage is available to help protect you during unexpected challenges.
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... Short-term disability coverage is available to help protect you during unexpected challenges.
The IT Help Desk Consultant provides critical support to the Baylor Law School community by maintaining IT equipment and assisting students, faculty, and staff with their IT needs. This position ...
The IT Help Desk Consultant provides critical support to the Baylor Law School community by maintaining IT equipment and assisting students, faculty, and staff with their IT needs. This position ...
Student Worker - IT Help Desk Consultant (Law School)
Waco, TX · On-site
$9.51 - $15/hr
The IT Help Desk Consultant provides critical support to the Baylor Law School community by maintaining IT equipment and assisting students, faculty, and staff with their IT needs. This position ...
Student Worker - IT Help Desk Consultant (Law School)
Waco, TX · On-site
$9.51 - $15/hr
The IT Help Desk Consultant provides critical support to the Baylor Law School community by maintaining IT equipment and assisting students, faculty, and staff with their IT needs. This position ...
Help Tech Chat Support information
See Waco, TX salary details
$24K - $27.1K
0% of jobs
$27.1K - $30.3K
3% of jobs
$33.4K is the 25th percentile. Wages below this are outliers.
$30.3K - $33.4K
22% of jobs
The median wage is $35.2K / yr.
$33.4K - $36.6K
43% of jobs
$36.6K - $39.7K
6% of jobs
$39.8K is the 75th percentile. Wages above this are outliers.
$39.7K - $42.9K
6% of jobs
$42.9K - $46K
6% of jobs
$46K - $49.2K
5% of jobs
$49.2K - $52.3K
3% of jobs
$52.3K - $55.4K
3% of jobs
$55.4K - $58.6K
1% of jobs
$24K
$38.6K
$58.6K
How much do help tech chat support jobs pay per year?
How can I make $2000 a week working from home?
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
Other
This job post has expired today. Applications are no longer accepted.
Job description
Our client, a large multi-billion dollar company, is seeking a Information Technology Support Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to a network of distributors across the United States. You will be working inside of our ticketing service Freshservice and may be required to assist in chat queues at times.
Responsibilities:
Responding to incoming calls and emails from distributors in a timely and professional manner
Troubleshooting technical issues and providing technical support to distributors
Escalating complex issues to senior team members when necessary
Utilizing Freshservice to track, document, and resolve issues
Maintaining accurate records of customer interactions and transactions
Identifying and escalating trends and patterns in customer issues to improve processes
Providing exceptional customer service and ensuring customer satisfaction
Participating in team meetings and trainings to enhance technical knowledge and skills
Requirements:
Bachelor's degree in a related field or an Associate's degree with relevant work experience
Exceptional customer service and communication skills
Ability to troubleshoot technical issues and provide technical support
Familiarity with ticketing systems and chat queues
Ability to learn and adapt to new technologies and software quickly
Certifications such as A+, Network+, and Security+ are helpful but not required
Ability to complete 6 weeks of training
Ability to work independently and as part of a team
Ability to multitask and prioritize in a fast-paced environment
About GreenEcho
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Dallas, TX, US
Year founded
2013