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Help Tech Chat Support Jobs in Converse, TX (NOW HIRING)

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Help users adopt tools and technologies in a practical, business-friendly way. Responsibilities: * 4+ years experience * Own day-to-day helpdesk and endpoint support across Microsoft 365, devices ...

Help Desk III

San Antonio, TX · On-site

$18 - $24.25/hr

... s across the organization. You will support hardware, software, security initiatives, while ... Experience with Co-Pilot or Chat GPT AI platform knowledge would be ideal. * Experience building AI ...

... chat, self-service tickets, and emails. * Record all technology incidents/service requests in ... High school diploma or GED equivalent. * 1+ year of IT Help Desk or Technical Customer Support ...

Help Desk III

San Antonio, TX

$18 - $24.25/hr

... s across the organization. You will support hardware, software, security initiatives, while ... Experience with Co-Pilot or Chat GPT AI platform knowledge would be ideal. * Experience building AI ...

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Help Tech Chat Support information

See Converse, TX salary details

$24.5K

$39.5K

$59.9K

How much do help tech chat support jobs pay per year?

As of Aug 27, 2026, the average yearly pay for help tech chat support in Converse, TX is $39,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,100.00 and $42,700.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What job categories do people searching Help Tech Chat Support jobs in Converse, TX look for?

The top searched job categories for Help Tech Chat Support jobs in Converse, TX are:

What cities near Converse, TX are hiring for Help Tech Chat Support jobs?

Cities near Converse, TX with the most Help Tech Chat Support job openings:

IT Managed Service Help Desk Support Level II

San Antonio, TX • On-site

Rx Technology
IT Services • 11 - 50 employees

Full-time

Re-posted 26 days ago


Job description

Job DescriptionWe are looking for a Rock Star IT Professional who is looking to work in an exciting, fast paced environment! Position is in our office with onsite client visits when required. We are a customer service company first and an IT company second. We are an outsourced IT provider with clients in San Antonio, Austin and Houston.We are looking for an experienced IT Professional who has great customer service skills, loves to learn, and is motivated to get problems solved and make people happy daily by solving their technology problems! We hire based on personality and ability to learn. If you have the right attitude we can help you get the right skills.The position that we are looking to fill is for a full-time Level 2 help desk / field technician.Candidates should have a thorough knowledge of the following at minimum:Ticketing Systems (ConnectWise preferred)Anti-Virus and Malware softwareMicrosoft Office through 2016 and 365Windows 11Active Directory knowledgeRemote Monitoring SystemsProviding remote support365 / GSuite knowledge a big plusDuties will include everything from setting up printers, diagnosing internet issues to helping engineers do complete network deployments. Our clients range in size from 5 users to the enterprise.We currently have a 99.7% help desk satisfaction rating. Can you help us improve that score?A current driver's license, clean driving record, and dependable transportation are necessary.Applicants must be U.S. citizens.Must be able to lift up to 50 lbs.Please send a resume, salary history and the best method to contact you.Compensation: Flexible for the right candidatePTO and Benefits included