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Help Tech Chat Support Jobs in Temple, TX (NOW HIRING)

Allied Steel Buildings

IT Support Technician I

Mcgregor, TX · On-site

$19.25 - $26.50/hr

The ideal candidate is a natural problem-solver who enjoys helping others and has a solid ... CompTIA A+ or Google IT Support Professional Certificate preferred. * Strong hands-on experience ...

DYOPATH

Desktop Support Analyst I

Waco, TX

$22/hr

... helping people stay connected and productive? DYOPATH is looking for a Desktop Support Analyst I ... Award-Winning Culture - Known for delivering outstanding IT services internally and externally

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All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Temple, TX

Help Tech Chat Support information

See Temple, TX salary details

$25.1K

$40.4K

$61.3K

How much do help tech chat support jobs pay per year?

As of Jul 27, 2026, the average yearly pay for help tech chat support in Temple, TX is $40,394.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $43,700.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Temple, TX? For Help Tech Chat Support jobs in Temple, TX, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Temple, TX look for? The top searched job categories for Help Tech Chat Support jobs in Temple, TX are:
What cities near Temple, TX are hiring for Help Tech Chat Support jobs? Cities near Temple, TX with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in Temple, TX as of July 2026, with employment types broken down into 4% Locum Tenens, 57% Full Time, 7% Part Time, and 32% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,394 per year, or $19.4 per hour.
IT Help Desk Technician

IT Help Desk Technician

McLane Intelligent Solutions

Temple, TX

Full-time

Medical, Retirement, PTO

Posted 6 days ago

Job description

At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency.

Responsibilities:

  • Provide first-level technical support to end users for various software and hardware issues.
  • Document all interactions and resolutions in our ticketing system for tracking and future reference.
  • Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary.
  • Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution.
  • Continuously learn and stay updated on new technologies and systems relevant to the company's services.

Requirements

  • Strong passion for technology and helping others with IT issues.
  • Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting.
  • Excellent communication skills and a customer-oriented attitude.
  • Experience with ticketing systems and remote support tools is a plus.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Helpful to have IT certifications such as CompTIA A+, Network+ or similar.
  • High school diploma required; Associate's or Bachelor's degree in IT or related field preferred.
  • Previous experience in a Help Desk role or customer service experience is highly valued.

Benefits

      • Competitive base salary.
      • Comprehensive benefits package including health insurance, retirement plans, and paid time off.
      • Ongoing training and professional development opportunities.
      • Fast-paced and collaborative work environment with opportunities for career advancement.

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