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Help Desk Associate Jobs in Temple, TX (NOW HIRING)

SafeSplash

Front Desk Associate

Waco, TX · On-site

$13 - $15/hr

Grow your career in the industry What will you do as a Front Desk Associate? * Assist clients and ... We are actively recruiting professional individuals who will help us uphold the best customer ...

McLane Company

Representative, Help Desk I

Temple, TX · On-site

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What We're Looking For High school diploma or GED required; associate's or bachelor's degree in ... production support, help desk support, or a related technical environment preferred. Strong ...

McLane Company, Inc.

Representative, Help Desk I

Temple, TX · On-site

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What We're Looking For High school diploma or GED required; associate's or bachelor's degree in ... production support, help desk support, or a related technical environment preferred. Strong ...

McLane Company

Representative, Help Desk I

Temple, TX · On-site

$19 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What We're Looking For High school diploma or GED required; associate's or bachelor's degree in ... production support, help desk support, or a related technical environment preferred. Strong ...

JBDH ALLIANCE

Front Desk Associate

Temple, TX · On-site

$10 - $14/hr

Wags Front Desk Associate Do you have a passion for animals? Do you enjoy working with a team of ... Help achieve team goal setting for mobile & spa through marketing and sales * MoeGo scheduling

TruFit Athletic Clubs

Customer Service / Front Desk SR

Killeen, TX · On-site

$12.50 - $16/hr

  • Medical

  • Retirement

  • PTO

Front Desk Team Member Why Join TruFit Athletic Clubs? - Growing and So Can Your Career. Opening ... Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities ...

Tru Fit Athletic Club

Customer Service / Front Desk SR

Killeen, TX · On-site

$12.50 - $16/hr

  • Medical

  • Retirement

  • PTO

Front Desk Team Member Why Join TruFit Athletic Clubs? * Growing and So Can Your Career. Opening ... Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities

Tru Fit Athletic

Customer Service / Front Desk SR

Killeen, TX · On-site

$12.50 - $16/hr

  • Medical

  • Retirement

  • PTO

Front Desk Team Member Why Join TruFit Athletic Clubs? - Growing and So Can Your Career. Opening ... Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities ...

Tru Fit Athletic

Customer Service / Front Desk SR

Killeen, TX · On-site

$12.50 - $16/hr

  • Medical

  • Retirement

  • PTO

Front Desk Team Member Why Join TruFit Athletic Clubs? - Growing and So Can Your Career. Opening ... Personal training sessions are just $15 to help you reach your fitness goals. Key Responsibilities ...

PCRK Group

Front Desk Sales Associate

Temple, TX

$10.75 - $13.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

PCRK Group

Front Desk Sales Associate

Temple, TX · On-site

$10.75 - $13.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Massage Envy PCRK

Front Desk Sales Associate

Waco, TX · On-site

$11.75 - $14.75/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Massage Envy PCRK

Front Desk Sales Associate

Temple, TX · On-site

$10.75 - $13.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

Crunch Fitness

Member Service Representative

Harker Heights, TX · On-site

$12 - $14/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

MEMBER SERVICES REPRESENTATIVE Front Desk Associate Part Time or Full Time, Hourly Job Family: Club ... Answers phones in a courteous, helpful, professional manner * Communicates special events to ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Temple, TX

Help Desk Associate information

See Temple, TX salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for help desk associate in Temple, TX is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.36 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Temple, TX?

The most popular types of Help Desk jobs in Temple, TX are:

What are popular job titles related to Help Desk Associate jobs in Temple, TX?

For Help Desk Associate jobs in Temple, TX, the most frequently searched job titles are:

What job categories do people searching Help Desk Associate jobs in Temple, TX look for?

The top searched job categories for Help Desk Associate jobs in Temple, TX are:

What cities near Temple, TX are hiring for Help Desk Associate jobs?

Cities near Temple, TX with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Temple, TX as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 3% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $41,479 per year, or $19.9 per hour.

IT Help Desk Technician

McLane Intelligent Solutions

Temple, TX • On-site

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago

Job description

At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency.
Responsibilities:
  • Provide first-level technical support to end users for various software and hardware issues.
  • Document all interactions and resolutions in our ticketing system for tracking and future reference.
  • Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary.
  • Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution.
  • Continuously learn and stay updated on new technologies and systems relevant to the company's services.

Requirements
  • Strong passion for technology and helping others with IT issues.
  • Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting.
  • Excellent communication skills and a customer-oriented attitude.
  • Experience with ticketing systems and remote support tools is a plus.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Helpful to have IT certifications such as CompTIA A+, Network+ or similar.
  • High school diploma required; Associate's or Bachelor's degree in IT or related field preferred.
  • Previous experience in a Help Desk role or customer service experience is highly valued.

Benefits
      • Competitive base salary.
      • Comprehensive benefits package including health insurance, retirement plans, and paid time off.
      • Ongoing training and professional development opportunities.
      • Fast-paced and collaborative work environment with opportunities for career advancement.

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