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Help Desk Associate Jobs in Springtown, TX (NOW HIRING)

D1 Training - Alliance

Front Desk Associate

Fort Worth, TX · On-site

$12 - $15/hr

Training & development Front Desk Associate Location: D1 Training Alliance Fort Worth, TX Type ... As the first point of contact for members, athletes, and parents, you will help create a welcoming ...

Crunch Fitness

Front Desk Associate

Fort Worth, TX · On-site

$13.50 - $17.25/hr

Front Desk Associate- NEW Saginaw Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Fort Worth, TX

$13.50 - $17.25/hr

 Front Desk Associate- Summer Creek Club ​ HERE WE GROW AGAIN! Are you ready to leave ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

Crunch Fitness

Front Desk Associate

Fort Worth, TX · On-site

$11.75 - $15/hr

Front Desk Associate- Summer Creek Club HERE WE GROW AGAIN! Are you ready to leave average behind ... Positive, high-energy attitude with a passion for helping others * Team player with strong ...

D1 Training

Front Desk Associate

Fort Worth, TX

$12 - $15/hr

Training & development Front Desk Associate Location: D1 Training Alliance - Fort Worth, TX Type ... Help with check-in and basic coordination during busy traffic times Qualifications: Minimum ...

D1 Training

Front Desk Associate

Fort Worth, TX · On-site

$12 - $15/hr

Training & development Front Desk Associate Location: D1 Training Alliance - Fort Worth, TX Type ... Help with check-in and basic coordination during busy traffic times Qualifications: Minimum ...

Able Forces

Enterprise Service Desk I

Fort Worth, TX · On-site

$24.67/hr

... Support, Help Desk, Logistics, and Secure Communications in both cleared and non-cleared ... GSEC Security+ CE SSCP CCNA- Security GISA CISSP (or Associate) GCIH CASP GCED AND Computing ...

Able Forces

Enterprise Service Desk I

Fort Worth, TX · On-site

$24.67/hr

... Support, Help Desk, Logistics, and Secure Communications in both cleared and non-cleared ... GISA • CISSP (or Associate) • GCIH • CASP • GCED AND Computing Environment (CE ...

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Help Desk Associate information

See Springtown, TX salary details

$11

$17

$27

How much do help desk associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for help desk associate in Springtown, TX is $17.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What cities near Springtown, TX are hiring for Help Desk Associate jobs? Cities near Springtown, TX with the most Help Desk Associate job openings:
Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Springtown, TX as of May 2026, with employment types broken down into 2% As Needed, 22% Full Time, 72% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $36,400 per year, or $17.5 per hour.

Front Desk Associate

D1 Training - Alliance

Fort Worth, TX • On-site

$12 - $15/hr

Part-time

Posted 25 days ago

Job description

Benefits:
  • Employee discounts
  • Training & development

Front Desk Associate
Location: D1 Training Alliance Fort Worth, TX
Type: Part-Time
Schedule:
  • Monday Friday: 4:00 PM 7:30 PM
  • Saturday: 8:00 AM 12:00 PM
Position Overview:
D1 Training Alliance is seeking a friendly, dependable Front Desk Associate to support our evening and weekend operations. This is an entry-level role ideal for someone who enjoys working with people, thrives in a team environment, and wants to be part of a high-energy fitness community.
As the first point of contact for members, athletes, and parents, you will help create a welcoming, organized, and professional experience inside our facility.
Responsibilities:
  • Member & Guest Experience
    • Greet members, athletes, parents, and guests as they enter
    • Check members into classes and assist with basic questions
    • Maintain a friendly and professional presence at the front desk
    • Ensure waivers are completed for new guests
  • Retail & Transactions
      • Process retail purchases accurately using POS system
      • Handle basic cash and card transactions
      • Keep retail area organized and stocked
      • Promote merchandise and basic offerings when appropriate
  • Facility Support
    • Assist with daily cleaning tasks (wiping equipment, organizing racks, tidying lobby)
    • Support nightly close-out procedures
    • Keep front desk area clean and presentable
    • Communicate any issues to management
  • Event Support
    • Assist during special events, camps, and community nights
    • Help with check-in and basic coordination during busy traffic times
Qualifications:

Minimum Requirements
  • Reliable and punctual
  • Strong interpersonal and communication skills
  • Comfortable interacting with both adults and youth athletes
  • Ability to follow systems and complete checklists
  • Available to consistently work assigned schedule
Preferred (Not Required)
  • Previous customer service experience
  • Experience in retail or hospitality
  • Interest in fitness or athletics
Who We Are
D1 Training Alliance is a performance-based training facility serving adults and youth athletes. We focus on strength, speed, and long-term athletic development in a structured, professional environment.
We value:
  • Energy
  • Accountability
  • Professionalism
  • Teamwork
If you enjoy working with people and want to be part of a results-driven culture, wed love to meet you.