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Help Desk Associate Jobs in Springtown, TX (NOW HIRING)

Field Services Specialist

Fort Worth, TX · On-site

$25.84 - $34.46/hr

Associates Degree in Information Technology, Computer Science, Network Administration or related business field is highly desirable. * 1-3 years of relevant IT experience as either a Help Desk ...

... and helping clients achieve their wellness goals through Stretch Zone services and programs ... desk operations including scheduling appointments, answering phones, and responding to emails

New

... and helping clients achieve their wellness goals through Stretch Zone services and programs ... desk operations including scheduling appointments, answering phones, and responding to emails

New

... and helping clients achieve their wellness goals through Stretch Zone services and programs ... desk operations including scheduling appointments, answering phones, and responding to emails

New

... and helping clients achieve their wellness goals through Stretch Zone services and programs ... desk operations including scheduling appointments, answering phones, and responding to emails

New

... and helping clients achieve their wellness goals through Stretch Zone services and programs ... desk operations including scheduling appointments, answering phones, and responding to emails

New

... and helping clients achieve their wellness goals through Stretch Zone services and programs ... desk operations including scheduling appointments, answering phones, and responding to emails

New

... and helping clients achieve their wellness goals through Stretch Zone services and programs ... desk operations including scheduling appointments, answering phones, and responding to emails

New

... and helping clients achieve their wellness goals through Stretch Zone services and programs ... desk operations including scheduling appointments, answering phones, and responding to emails

New

Required : • Associate's or Bachelor's degree in Computer Science or equivalent hands-on experience in IT field support (e.g., Help Desk Tier 1, Tier 2, or Tier 3). • 5+ years of hands-on ...

Service Associate

Fort Worth, TX · On-site

$10 - $11/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

Service Associate

Fort Worth, TX · On-site

$10 - $11/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

Service Associate

Denton, TX

$14.75 - $19.75/hr

Work with financial advisors to understand client preferences and goals and help relay that ... Requires extended periods of sitting or standing at a desk, talking on the phone, and typing * Use ...

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

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Showing results 1-20

Help Desk Associate information

See Springtown, TX salary details

$11

$17

$27

How much do help desk associate jobs pay per hour?

As of May 29, 2026, the average hourly pay for help desk associate in Springtown, TX is $17.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What cities near Springtown, TX are hiring for Help Desk Associate jobs? Cities near Springtown, TX with the most Help Desk Associate job openings:
Infographic showing various Help Desk Associate job openings in Springtown, TX as of May 2026, with employment types broken down into 2% As Needed, 22% Full Time, 72% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $36,400 per year, or $17.5 per hour.
Courtyard Fort Worth Alliance Town Center - Front Desk Supervisor

Courtyard Fort Worth Alliance Town Center - Front Desk Supervisor

Aimbridge Hospitality

Fort Worth, TX

$16.25 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Aimbridge Hospitality rating

5.8

Company rating: 5.8 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

64th of 105 rated hotels


Job description

Front Desk Supervisor

As the Front Desk Supervisor, you're the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You'll guide your team with energy and enthusiasm, setting the tone for service that's not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you'll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

KEY SKILLS/RESPONSIBILITIES

  • Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You're the go-to for reservations, VIP requests, and making every guest feel like a star.
  • Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
  • Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
  • Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.

EDUCATION & EXPERIENCE

  • High School diploma or equivalent required; college coursework in a related field helpful.
  • At least 2 to 3 years of progressive experience in a hotel or related field required.
  • Previous supervisory experience preferred.
  • Must have a valid driver's license.
  • Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:

Just six miles away, our hotel is near the Alliance Airport (AFW), making it convenient for travelers on business at the FAA Southwest Regional Office or BNSF Railway Company. Among hotels near Texas Motor Speedway, we offer a beautiful resort-style outdoor pool, signature Marriott bedding, and a free shuttle to bring visitors to nearby attractions. The Bistro offers Starbucks coffee, delicious meals, and drinks in the evening. A fully equipped, 24-hour fitness center will help guests stay energized. Anyone can host a holiday party, meeting, or event at one of our banquet halls in Fort Worth. Over 6,000 square feet of open and inviting meeting spaces, along with a customized catering menu, make the Courtyard by Marriott hotel in Forth Worth the perfect venue for any event. Located just east of I-35W at Alliance Town Center.


What Aimbridge Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Aimbridge Hospitality logo

About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

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