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Help Desk Associate Jobs in Angleton, TX (NOW HIRING)

The NOW Houston Heights

Front Desk Associate

Houston, TX

$13.25 - $17.25/hr

Company Purpose/Mission Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you ...

Boardwalk Pipelines

Service Desk Analyst II

Houston, TX

$19.50 - $26.75/hr

The Service Desk Analyst is the first point of contact between end users and the IT Organization ... Associate's degree in the field of Computer Science, Information Systems or related field of study ...

Asa Healthcare Staffing

Medical Assistant

Houston, TX · On-site

$19.50 - $21/hr

... focused on helping adults achieve real, sustainable wellbeing . We provide personalized ... Front Desk Associate who will play a key role in both clinical support and patient experience

MINT dentistry

Dental Front Desk

Galveston, TX

$13.25 - $17/hr

Overview Dental Front Desk - Become the Face of MINT Dentistry! Join the Team That's Changing the ... Engage in social media opportunities, helping share the MINT experience online when needed. Build ...

Reveljobs

IT Technician

Houston, TX

Respond to inbound help desk calls, tickets, and emails from clinical and administrative staff ... Associate degree in Information Technology, Computer Science, or a related field * Experience ...

MOVA Metals

IT Support Specialist I

Freeport, TX · On-site

This role combines help desk escalation support with systems, application, and ERP troubleshooting ... Associate degree or IT-related coursework preferred. * 2+ years of IT support or systems ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Angleton, TX

Help Desk Associate information

See Angleton, TX salary details

$11

$17

$27

How much do help desk associate jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for help desk associate in Angleton, TX is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.90 per hour, depending on experience, location, and employer.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What cities near Angleton, TX are hiring for Help Desk Associate jobs? Cities near Angleton, TX with the most Help Desk Associate job openings:
Help Desk Associate jobs near you

Front Desk Associate

Blink Fitness - Hobby

Houston, TX • On-site

$11/hr

Part-time

Posted 11 days ago

Job description

Job Overview:

At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know everyone in the gym by name. They will run to open the door for you in a driving rainstorm and change a channel so you don’t miss a minute of the big game. They consistently go above and beyond and you can’t help but smile when you see them.

Responsibilities:

  • Greet every member and guest with enthusiasm and a smile
  • Tour potential members around the club with the goal of signing up the person for a membership
  • Answer phone calls in a professional and energetic manner
  • Execute all opening/closing operational procedures to ensure the club runs smoothly
  • Handle member requests and concerns with a sense of urgency
  • Actively participate in ensuring the club is spotless including frequent bending, lifting, and walking around the club to organize equipment and straighten up
  • Sign members up for startup sessions with Blink Personal Trainers
  • Maintain regular and punctual attendance
  • Comply with all company policies and procedures

Qualifications:

  • Enthusiastic, energetic, friendly and personable
  • Excellent verbal and written communication skills
  • Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
  • Able to remain in a stationary position at the front desk for the majority of the workday
  • World class customer service skills
  • Works hard, multi-tasks and is a problem solver
  • Passion for the Blink brand
  • Must be 18+

Compensation & Benefits:

  • Career Advancement opportunities
  • Complimentary Blink membership
  • Fun working environment!
  • Pay Transparency: $11.00/hr