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Help Desk Associate Jobs in Angleton, TX (NOW HIRING)

Service Associate

Houston, TX · On-site

$10 - $11/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

Service Associate

Houston, TX · On-site

$10 - $11/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

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Help Desk Associate information

See Angleton, TX salary details

$11

$17

$27

How much do help desk associate jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for help desk associate in Angleton, TX is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.90 per hour, depending on experience, location, and employer.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What job categories do people searching Help Desk Associate jobs in Angleton, TX look for? The top searched job categories for Help Desk Associate jobs in Angleton, TX are:
What cities near Angleton, TX are hiring for Help Desk Associate jobs? Cities near Angleton, TX with the most Help Desk Associate job openings:
Service Associate

Service Associate

EōS Fitness

Houston, TX • On-site

$10 - $11/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


EōS Fitness rating

5.8

Company rating: 5.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

41st of 61 rated gym and leisure clubs


Job description

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Our Service Associate reports directly to the Operations Manager and is responsible for providing welcoming, professional, and helpful experience to all members. Beyond greeting and directing members, guests, and staff upon entry, they serve as representatives of our gym's commitment to exceptional service. The Service Associate will handle member inquiries and requests, offer knowledgeable assistance, and ensure every individual feels valued and supported in their fitness journey. While these responsibilities encompass a broad spectrum, our Service Associate remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management.
Position Purpose: Be a great host, the members best source of information and create a fun atmosphere for members, guests and staff.
Core Purpose: To create loyal, lifelong fans and exercise practitioners.
Responsibilities:
  • Greet members and guests with a friendly and professional attitude
  • Provide information about gym services, programs, and membership options.
  • Address member inquiries, concerns, and complaints promptly and professionally.
  • Check-in members and guests using the gym's management system.
  • Oversee and manage check-in alerts and notifications.
  • Ensure the front desk area is clean, organized, and stocked with necessary supplies.
  • Process payments for memberships, classes, and retail items.
  • Follow safety protocols and procedures to ensure the well-being of all gym members and staff.
  • Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
  • Support a clean and well-maintained facility by conducting gym walks, picking up trash, restocking supplies, and completing locker room and bathroom checks.

Qualifications:
  • Previous experience in customer service or front desk role.
  • Experience or strong interest in the fitness industry is a plus
  • Excellent interpersonal skills with a customer-focused attitude.
  • Ability to multitask and handle a fast-paced environment.
  • Proficiency in MS Office and familiarity with gym management software.
  • Strong organizational and problem-solving skills.
  • Flexibility to work evenings, weekends, and holidays as required.
  • And, of course, someone who embraces our Core Values!

Requirements:
  • CPR certification required within 30 days of hire.
  • Must attend all mandatory company trainings withing 30 days of employment.
  • Follow all current company policies and standard operating procedures, which may be updated or changed over time.
  • Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
  • Ability to bend routinely and repetitively to lift more than 40 lbs.
  • Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from database or email system.

Hourly Pay Range
$10-$11 USD
Benefits and Perks:
  • A highly energetic and collaborative team.
  • A management team that cares about your professional development.
  • Free membership for you and plus one family member.
  • Discounted Personal Training, and merchandise - including supplements.
  • Employee referral program.
  • Daily Pay offered - access your funds before payday.
  • Competitive pay plus vacation, holiday, and sick pay.*
  • Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*
  • 401(k) + Company matching!*
  • Personal education growth options with Sophia Learning.

* Based on eligibility of tenure and full-time vs. part-time employment.
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
To view more information on our CCPA policy, click HERE.
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at recruitinghelpline@eosfitness.com or by calling 949.309.4182. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

What EōS Fitness employees say

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