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Help Desk Associate Jobs in Angleton, TX (NOW HIRING)

Service Associate - Night

Houston, TX

$15 - $20/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

IT Manager

Houston, TX · Remote

$90K - $135K/hr

... Associate's degree in Clinical Informatics, Computer Science, Business, Information Technology ... help desk, or training Experience supporting EHR, EMR, practice management, revenue cycle ...

IT Manager

Houston, TX · On-site

$90K - $111K/yr

... help desk techs, and client vendors, to support uptime, innovation, scalability, and security ... Experience working with or for HIPAA Covered Entities or Business Associates. * Certifications such ...

Service Associate

Houston, TX · On-site

$10 - $11/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

Service Associate

Houston, TX · On-site

$10 - $11/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

Service Associate

Houston, TX · On-site

$10 - $11/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

Service Associate

Houston, TX · On-site

$10 - $11/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

Service Associate

Houston, TX · On-site

$10 - $11/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

Service Associate

Houston, TX · On-site

$10 - $11/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

Service Associate

Sugar Land, TX · On-site

$10 - $11/hr

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

... helpful experience to all members. Beyond greeting and directing members, guests, and staff upon ... Ensure the front desk area is clean, organized, and stocked with necessary supplies. * Process ...

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Help Desk Associate information

See Angleton, TX salary details

$11

$17

$27

How much do help desk associate jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for help desk associate in Angleton, TX is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.90 per hour, depending on experience, location, and employer.

What does a Help Desk Associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the typical daily responsibilities of a Help Desk Associate?

As a Help Desk Associate, your daily responsibilities will typically include responding to user inquiries via phone, email, or ticketing systems, troubleshooting hardware and software issues, and escalating complex problems to higher-level IT staff. You'll also document solutions and maintain records of issues to help track recurring problems. This role often involves working collaboratively with other IT team members and providing clear, friendly support to users of varying technical abilities. Staying organized and managing multiple tasks at once is key to success in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Help Desk Associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.
What cities near Angleton, TX are hiring for Help Desk Associate jobs? Cities near Angleton, TX with the most Help Desk Associate job openings:
Service Associate - Night

Service Associate - Night

EoS Fitness

Houston, TX

$15 - $20/hr

Other

Posted 6 days ago


Job description

Our Overnight Service Associate reports directly to the Operations Manager and is responsible for providing a welcoming, professional, and helpful experience to all members. Beyond greeting and directing members, guests, and staff upon entry, they serve as representatives of our gym's commitment to exceptional service. The Overnight Service Associate will handle member inquiries and requests, offering knowledgeable assistance, and ensuring every individual feels valued and supported in their fitness journey. While these responsibilities encompass a broad spectrum, our Overnight Associate's remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management.

Position Purpose: Be a great host, the members best source of information and create a fun atmosphere for members, guests and staff.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Responsibilities:

  • Greet members and guests with a friendly and professional attitude
  • Provide information about gym services, programs, and membership options.
  • Address member inquiries, concerns, and complaints promptly and professionally.
  • Check-in members and guests using the gym's management system.
  • Oversee and manage check-in alerts and notifications.
  • Ensure the front desk area is clean, organized, and stocked with necessary supplies.
  • Process payments for memberships, classes, and retail items.
  • Follow safety protocols and procedures to ensure the well-being of all gym members and staff.
  • Monitor and manage inventory levels for coolers, beverages, and bar items, as well as track sales performance.
  • Complete gym walks to rack weights, pick up trash, and complete bathroom and locker room checks.

Qualifications:

  • Previous experience in customer service or front desk role.
  • Experience or strong interest in the fitness industry is a plus
  • Excellent interpersonal skills with a customer-focused attitude.
  • Ability to multitask and handle a fast-paced environment.
  • Proficiency in MS Office and familiarity with gym management software.
  • Strong organizational and problem-solving skills.
  • Must be able to work overnight hours - 10pm - 6am but may vary on business needs.
  • And, of course, someone who embraces our Core Values!

Requirements:

  • CPR certification required within 30 days of hire.
  • Must attend all mandatory company trainings withing 30 days of employment.
  • Follow all current company policies and standard operating procedures, which may be updated or changed over time.
  • Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
  • Ability to bend routinely and repetitively to lift more than 40 lbs.
  • Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from database or email system.