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Help Desk Associate Jobs in Angleton, TX (NOW HIRING)

Propetroservices

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Track the Help Desk e-ticketing system and respond to requests in a timely manner * Set up Virtual ... Bachelor's Degree or Associates degree, preferred * Proficient knowledge of Microsoft Office 365 ...

ProPetro Services, Inc.

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Track the Help Desk e-ticketing system and respond to requests in a timely manner * Set up Virtual ... Bachelor's Degree or Associates degree, preferred * Proficient knowledge of Microsoft Office 365 ...

Avion Hospitality

Front Desk Agent

Houston, TX · On-site

$13.50 - $17.25/hr

College course work in related field helpful. * Experience in a hotel or a related field preferred ... Approach all encounters with guests and associates in a friendly, service-oriented manner.

Limitless East Marketing

Front Desk Executive

Houston, TX · On-site

$14.25 - $18.50/hr

Company Description At Entertainment Travel Associates , we specialize in delivering exceptional ... Our team is passionate about creating memorable journeys while helping businesses and clients ...

Alphabe Insight Inc

Front Desk Executive

Houston, TX · On-site

$14.25 - $18.50/hr

Company Description At Entertainment Travel Associates , we specialize in delivering exceptional ... Our team is passionate about creating memorable journeys while helping businesses and clients ...

Benchmark

Hotel Front Desk/AYS Agent

Houston, TX · On-site

$13.50 - $17.25/hr

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid ... As a Front Desk Agent, you are responsible for greeting and registering guests in a warm and ...

Centre Technologies

IT Contact Center Rep I

Houston, TX · On-site

$17 - $22/hr

First Contact Technician, Help Desk Support Our diverse workforce allows Centre to develop and ... Associate degree, technical certification, or coursework in Information Technology. Work ...

Marriott

Front Desk Overnight

Houston, TX · On-site

$13.50 - $17.25/hr

We actively foster an environment where the unique backgrounds of our associates are valued and ... As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always ...

Cumulus

Field Service Specialist

Houston, TX · On-site

Associate's or Bachelor's degree in a technical field, or equivalent experience in technical/help-desk support, construction technology, or field operations in lieu of degree. * 2+ years of ...

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All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Angleton, TX

Help Desk Associate information

See Angleton, TX salary details

$11

$17

$27

How much do help desk associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for help desk associate in Angleton, TX is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.90 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What cities near Angleton, TX are hiring for Help Desk Associate jobs?

Cities near Angleton, TX with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Angleton, TX as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $36,944 per year, or $17.8 per hour.

Desktop Support Technician

Houston, TX • On-site

Propetroservices
See more jobs at Propetroservicesexternal

$19.25 - $24.50/hr

Full-time

Posted 13 days ago

Key responsibilities

  • Provide basic desktop support to all organizational personnel

  • Troubleshoot basic software, hardware, and other IT-related issues

  • Track help desk requests and respond to support requests in a timely manner

Job description

CURRENT EMPLOYEES - Please apply using "Jobs Hub" in Workday. This career site is for external applicants only.

Job Description

Job Summary

The Desktop Support Technician provides basic desktop support to all organizational personnel; troubleshoots basic software, hardware, and other Information Technology (IT) related issues; tracks the Help Desk e-ticketing system and responds to requests in a timely manner; and performs general IT device repair.


Responsibilities

  • Provide basic desktop support to all organizational personnel

  • Troubleshoot basic software, hardware, and other IT related issues

  • Track the Help Desk e-ticketing system and respond to requests in a timely manner

  • Set up Virtual Conferencing (VC) systems in conference and meeting rooms

  • Answer any calls that may come to the help desk phone and give on-site support as needed

  • Perform IT device repair (i.e., laptops, cell phones, tablets, etc.)

  • Assist with maintaining IT Department inventory

  • Assist with IT projects as requested

  • Maintain compliance with Health, Safety, and Environmental (HSE) policies by attending all required HSE training sessions, safety meetings, and always utilize proper Personal Protective Equipment (PPE)

  • Other duties as assigned

Job Qualifications

  • Minimum 6 months experience in an IT desktop support role, preferred

  • Bachelor's Degree or Associates degree, preferred

  • Proficient knowledge of Microsoft Office 365 applications, required

  • Strong verbal and written communication skills, can effectively interact with personnel at all levels of the organization

  • Strong analytical and critical thinking skills, able to solve problems independently and collectively

  • Must be personable with a positive attitude and a strong sense of customer services

  • Must be physically able to bend, stoop, kneel, twist, crawl, and may occasionally need to climb a ladder


Physical Demands

The physical demands described here represent those required for an employee to successfully perform the role's essential functions. Reasonable accommodation may be made for individuals with disabilities to perform their major responsibilities.
While performing the duties of this job, the employee is regularly required to sit, stand, or walk; use hands to manipulate, handle, or feel; reach with hands and arms; stoop or bend; and talk or hear. The employee must occasionally lift and/or move up to 50 lbs.

Work Environment

The work environment characteristics described here represent environmental conditions an employee will encounter while performing the role's essential functions. The noise level in some work environments can be moderate and an employee may encounter extreme weather conditions while performing major duties. Reasonable accommodation may be provided for individuals with disabilities to perform their major responsibilities.

Disclaimer

The information provided in this job description indicates the general nature and level of work performed by employees within the role's classification. This job description is not to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications required of employees assigned to this role.

PROPWR is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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