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Help Tech Chat Support Jobs in Victoria, TX (NOW HIRING)

ESP Associates

IT Help Desk Technician

Victoria, TX · On-site

ESP Associates, Inc. is seeking an IT Help Desk Technician in our Victoria, TX office. This is an ... Providing technical assistance and support to end users by responding to help desk tickets, running ...

NEOGOV

IT Support Technician

Victoria, TX · On-site

$20 - $27.50/hr

NEOGOV is the employer for the City of Victoria, seeking an IT Support Technician to provide ... as managing helpdesk tickets and assisting the IT department with various projects.

U.S. Navy

IT Support Specialist

Yorktown, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Bloomington, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Port Lavaca, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Ganado, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Edna, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Refugio, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Refugio, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Goliad, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Placedo, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Tivoli, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Victoria, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Cuero, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Inez, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Vanderbilt, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Hope, TX

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

NEOGOV

IT Support Technician, Senior

Victoria, TX · On-site

$20 - $27.50/hr

... helpdesk support, including installations, upgrades, inventory management, and end-user technical ... IT Support Technicians and assists with complex troubleshooting and problem resolution. • ...

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All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Victoria, TX

Help Tech Chat Support information

See Victoria, TX salary details

$25.2K

$40.6K

$61.6K

How much do help tech chat support jobs pay per year?

As of Aug 27, 2026, the average yearly pay for help tech chat support in Victoria, TX is $40,601.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $43,900.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Victoria, TX?

For Help Tech Chat Support jobs in Victoria, TX, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Victoria, TX look for?

The top searched job categories for Help Tech Chat Support jobs in Victoria, TX are:

What cities near Victoria, TX are hiring for Help Tech Chat Support jobs?

Cities near Victoria, TX with the most Help Tech Chat Support job openings:

Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in Victoria, TX as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 32% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,601 per year, or $19.5 per hour.

IT Help Desk Technician

Victoria, TX • On-site

ESP Associates
Specialized Design Services • 501 - 1,000 employees
Learn more about ESP Associatesexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

ESP Associates, Inc. is seeking an IT Help Desk Technician in our Victoria, TX office. This is an excellent opportunity for a service-oriented professional with some hands-on IT support experience who can work independently and take ownership of their role as part of a dynamic, collaborative IT team! 

****This is not a remote role.****

Responsibilities:

  • Providing technical assistance and support to end users by responding to help desk tickets, running diagnostic programs, isolating problems and implementing solutions 
  • Helping configure, build, upgrade, and deploy machines 
  • Providing support to remote ESP offices 
  • Prioritizing and managing daily tasks independently, with minimal day-to-day direction 

 

Required Qualifications:

  • 1+ year of hands-on experience in a help desk, IT support, or similar technical role 
  • Self-motivated with a strong sense of ownership — able to identify what needs to be done and follow through without being prompted 
  • Customer service attitude 
  • Good verbal and written communication skills 
  • Experience with laptops, workstations, cell phones, printing systems, and hardware troubleshooting 
  • Working knowledge of Windows 10, Windows 11, Microsoft Office, and Microsoft 365 
  • Ability to work well in a highly collaborative, team setting 
  • Ability to handle multiple tasks and competing priorities while supporting/communicating with IT teammates 
  • Candidate must be able to pass a drug screen, background check, and have a satisfactory driving record in accordance with the company's driving (MVR) policy 

 

Preferred:

  • Associate's Degree and/or 2+ years of experience in computer systems or corporate IT support 
  • Experience with LAN/WAN support 
  • Knowledge of VPN and other remote access systems 
  • Experience with large-scale plotting systems 
  • Experience with Microsoft Server 2016, 2019 and 2022 
  • Experience with Hyper-V software and/or VM software 

 

Physical Requirements:

  • Capable of walking various terrains, including inclines and declines. 
  • Must be capable of carrying up to but not limited to 50lbs of equipment and or supplies throughout various locations. 
  • Bending, kneeling, twisting and repetitive lifting of 20lbs are required 


Corporate Information:

ESP is a multi-discipline engineering design and consulting firm providing our clients with civil engineering, surveying, planning/landscape architecture, geosciences, environmental, subsurface utility engineering, and construction engineering inspection.

Through years of dedicated service to our clients, ESP has received a designation of 186 on the 2026 ENR Top 500 Design Firm rankings. For the firm's primary territory, the ENR Texas & Southeast Top Design Firms, ESP received a 2026 ranking of 53.

ESP offers an excellent employee benefits package including: 

  • Competitive compensation with yearly performance reviews and discretionary annual bonuses
  • 401(k) (Traditional & Roth plans) with a guaranteed employer match of 100% up to the first 3% and 50% on the next 2% (eligibility after 60 days) 
  • PTO (Paid Time Off) & 10 Paid Holidays
  • VTO (Volunteer Time Off) of 4 hours each year (prorated during first year based on hire date)
  • Tiered Health, Vision & Dental Insurance Options (eligibility after 30 days) 
  • Behavioral Medicine through Teladoc
  • Short-Term Disability Insurance (Employer paid)
  • Long-Term Disability Insurance
  • Life Insurance
  • Pet Insurance
  • Education Reimbursement Opportunities
  • Flexible and Dependent Benefits Plan
  • Referral Bonuses


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