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Help Tech Chat Support Jobs in Killeen, TX (NOW HIRING)

U.S. Navy

IT Support Specialist

Gatesville, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Liberty Hill, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Temple, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Troy, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Georgetown, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Kempner, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Jarrell, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Florence, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Lampasas, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Killeen, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Flat, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Nolanville, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Sparks, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Fort Cavazos, TX · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

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Showing results 1-20

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Killeen, TX

Help Tech Chat Support information

See Killeen, TX salary details

$24.1K

$38.9K

$59K

How much do help tech chat support jobs pay per year?

As of Aug 28, 2026, the average yearly pay for help tech chat support in Killeen, TX is $38,868.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $42,000.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Killeen, TX?

For Help Tech Chat Support jobs in Killeen, TX, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Killeen, TX look for?

The top searched job categories for Help Tech Chat Support jobs in Killeen, TX are:

What cities near Killeen, TX are hiring for Help Tech Chat Support jobs?

Cities near Killeen, TX with the most Help Tech Chat Support job openings:

Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in Killeen, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,868 per year, or $18.7 per hour.

IT Help Desk Technician

Temple, TX • On-site

McLane Intelligent Solutions
IT Services • 1 - 5K employees
Learn more about McLane Intelligent Solutionsexternal

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago

Job description

At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency.

Responsibilities:

  • Provide first-level technical support to end users for various software and hardware issues.
  • Document all interactions and resolutions in our ticketing system for tracking and future reference.
  • Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary.
  • Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution.
  • Continuously learn and stay updated on new technologies and systems relevant to the company's services.

Requirements

  • Strong passion for technology and helping others with IT issues.
  • Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting.
  • Excellent communication skills and a customer-oriented attitude.
  • Experience with ticketing systems and remote support tools is a plus.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Helpful to have IT certifications such as CompTIA A+, Network+ or similar.
  • High school diploma required; Associate's or Bachelor's degree in IT or related field preferred.
  • Previous experience in a Help Desk role or customer service experience is highly valued.

Benefits

      • Competitive base salary.
      • Comprehensive benefits package including health insurance, retirement plans, and paid time off.
      • Ongoing training and professional development opportunities.
      • Fast-paced and collaborative work environment with opportunities for career advancement.

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