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Help Tech Chat Support Jobs (NOW HIRING)

Episcopal School

Chat Support Agent

Baton Rouge, LA · On-site

Chat Support Agent Company Overview: The Episcopal School of Baton Rouge is a prestigious ... Join our team and help us continue our tradition of excellence in education and service to our ...

CannaSense Total Wellness

Entry Level Chat Support

$18.50 - $24.25/hr

CannaSense Total Wellness Cultivating Responsible Cannabis Use CannaSense Total Wellness is currently training volunteers across the country to help man our chat support system. You do not have to be ...

Simera

Chat Support Representative CL

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Maintain a professional, friendly, and helpful tone throughout all customer interactions. Required ...

Simera

Chat Support Representative KE

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Maintain a professional, friendly, and helpful tone throughout all customer interactions. Required ...

Remote Recruitment

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Salary: R23 000 - R25 000 per month Remote Recruitment is hiring a Live ... It suits someone who types fast, stays calm and genuinely likes helping people. You will work 09:00 ...

Simera

Chat Support Representative MX

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Maintain a professional, friendly, and helpful tone throughout all customer interactions. Required ...

New

Simera

Chat Support Representative CR

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Maintain a professional, friendly, and helpful tone throughout all customer interactions. Required ...

Simera

Chat Support Representative GH

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Maintain a professional, friendly, and helpful tone throughout all customer interactions. Required ...

Simera

Chat Support Representative CO

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Maintain a professional, friendly, and helpful tone throughout all customer interactions. Required ...

New

Simera

Chat Support Representative (Remote)

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support ... Maintain a professional, friendly, and helpful tone throughout all customer interactions. Required ...

The Nurse Dolls 2.0

Live chat Support

Chester, VA · On-site

$20 - $28/hr

The Nurse Dolls is looking for a Live Chat Agent to join our team and help us deliver an ... join our customer support team. In this role, you will be the digital face of our company ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

Respond promptly to gig workers' inquiries and provide accurate and helpful information through our chat support system. * Address and resolve gig workers' concerns, issues, or complaints with ...

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Help Tech Chat Support information

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$27K

$43.5K

$66K

How much do help tech chat support jobs pay per year?

As of Sep 9, 2026, the average yearly pay for help tech chat support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

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Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Chat Support Agent

Baton Rouge, LA • On-site

Episcopal School
11 - 50 employees
Learn more about Episcopal Schoolexternal

Other

Medical, Retirement

Posted 20 days ago

Job description

About the job Chat Support Agent
Position: Chat Support Agent
Company Overview:
The Episcopal School of Baton Rouge is a prestigious educational institution located in Baton Rouge, Louisiana. Founded in 1965, the school has a strong tradition of academic excellence, spiritual growth, and community service. We are committed to providing our students with a well-rounded education that prepares them for success in college and beyond.
Position Overview:
The Episcopal School of Baton Rouge is seeking a highly motivated and customer-oriented Chat Support Agent to join our team. The Chat Support Agent will be responsible for providing exceptional customer service and technical support to our students, parents, and faculty through our online chat platform. This is a full-time, permanent position with opportunities for growth and development within the school.
Key Responsibilities:
- Respond to chat inquiries from students, parents, and faculty in a timely and professional manner
- Provide technical support for our online learning platform and troubleshoot any issues that may arise
- Assist with registration, enrollment, and other administrative tasks as needed
- Maintain a high level of knowledge about the school's programs, policies, and procedures
- Collaborate with other departments to ensure a seamless and positive experience for our community
- Document and track all chat interactions and follow up as needed
- Continuously seek ways to improve the chat support process and provide feedback to the team
Qualifications:
- High school diploma or equivalent; some college preferred
- 1-2 years of customer service experience, preferably in a chat or online support role
- Excellent communication skills, both written and verbal
- Strong technical skills and ability to troubleshoot technical issues
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Passion for providing exceptional customer service and helping others
- Familiarity with the Episcopal School of Baton Rouge and its programs is a plus
We offer competitive salary and benefits packages, including health insurance, retirement plans, and tuition assistance for employees and their families. If you are looking for a rewarding career in a dynamic and supportive environment, we encourage you to apply for the Chat Support Agent position at the Episcopal School of Baton Rouge. Join our team and help us continue our tradition of excellence in education and service to our community.

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