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Help Tech Chat Support Jobs (NOW HIRING)

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support ... Provide accurate and helpful information to customers regarding products, services, and company ...

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

Respond promptly to gig workers' inquiries and provide accurate and helpful information through our chat support system. * Address and resolve gig workers' concerns, issues, or complaints with ...

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

Respond promptly to gig workers' inquiries and provide accurate and helpful information through our chat support system. * Address and resolve gig workers' concerns, issues, or complaints with ...

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

Respond promptly to gig workers' inquiries and provide accurate and helpful information through our chat support system. * Address and resolve gig workers' concerns, issues, or complaints with ...

AI Chat Support Lead The mission of the AI Chat Support Lead is to make Notion's AI-powered support ... You will help advance Notion's broader Digital Strategy by turning customer needs, support trends ...

AI Chat Support Lead The mission of the AI Chat Support Lead is to make Notion's AI-powered support ... You will help advance Notion's broader Digital Strategy by turning customer needs, support trends ...

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level technical support. PRIMARY PURPOSE: To provide basic IT systems support to end users on a variety ...

Accounting Support

Campbell, CA · On-site +1

$34/hr

May 13, 2026 We are seeking experienced finance professionals to provide omnichannel chat support for SMB (small and medium-sized business) owners. This role involves answering both general help ...

Chat Moderator

Houston, TX · Remote

$15.75 - $20.50/hr

Identify trends, recurring issues, and customer feedback to help improve services. * Collaborate with customer support and internal teams to resolve chat-related concerns. * Maintain confidentiality ...

New

Chat Moderator

Houston, TX · On-site +1

$14.75 - $19/hr

Identify trends, recurring issues, and customer feedback to help improve services. * Collaborate with customer support and internal teams to resolve chat-related concerns. * Maintain confidentiality ...

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Help Tech Chat Support information

See salary details

$27K

$43.5K

$66K

How much do help tech chat support jobs pay per year?

As of Jul 10, 2026, the average yearly pay for help tech chat support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

More about Help Tech Chat Support jobs
What cities are hiring for Help Tech Chat Support jobs? Cities with the most Help Tech Chat Support job openings:
What states have the most Help Tech Chat Support jobs? States with the most job openings for Help Tech Chat Support jobs include:

$19.25 - $25.50/hr

Other

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Job description

Live Chat Support Agent

Phoenix, Arizona, United States

Job Overview

Position: Live Chat Support Agent

Location: Remote

We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. You will be the first point of contact for any customer inquiries or concerns, and will play a crucial role in maintaining our high standards of customer service.

Key Responsibilities
  • Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform
  • Provide accurate and helpful information to customers regarding products, services, and company policies
  • Troubleshoot and resolve customer issues, escalating to the appropriate team member if necessary
  • Maintain a positive and empathetic attitude towards customers at all times
  • Document and track customer interactions and feedback for reporting purposes
  • Collaborate with other team members to continuously improve and optimize our live chat support process
  • Stay up-to-date on product knowledge and industry trends to better assist customers
Qualifications
  • High school diploma or equivalent, college degree preferred
  • 1-2 years of experience in a customer service role, preferably in a live chat or online support environment
  • Exceptional written communication skills with the ability to type quickly and accurately
  • Strong problem-solving and critical thinking skills
  • Ability to multitask and manage time effectively in a fast-paced environment
  • Familiarity with live chat software and customer relationship management (CRM) tools
  • Availability to work flexible hours, including evenings and weekends as needed
Benefits
  • Competitive salary and benefits package
  • Opportunities for growth and advancement within the company
  • Collaborative and supportive work environment
  • Training and development programs to enhance skills and knowledge
  • Employee discounts on products and services offered by our clients

If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer support to businesses worldwide. Apply now and take the first step towards a rewarding career in customer service.