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Help Tech Chat Support Jobs (NOW HIRING)

Insight Global

Service Desk Technician

Phoenix, AZ · On-site

$18 - $20/hr

... 2+ Years of Help Desk, Service Desk or Tech Support Experience at the Enterprise level • ... You will communicate with end users directly via chat support and over the phone. It is important ...

Zelis

Client Support Specialist

Saint Louis, MO

$17.50 - $23.50/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Zelis

Client Support Specialist

Morristown, NJ

$18.50 - $25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Zelis

Client Support Specialist

Atlanta, GA

$17.25 - $23.25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

Zelis

Client Support Specialist

Boston, MA · On-site

$19.50 - $26.25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...

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How much do help tech chat support jobs pay per year?

As of Jun 18, 2026, the average yearly pay for help tech chat support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

How can I make $2000 a week working from home?

Help tech chat support roles can pay varying amounts, but earning $2000 weekly typically requires full-time hours, advanced technical skills, and experience. Some support agents increase earnings through bonuses, overtime, or working for high-paying companies, often requiring certifications or specialized knowledge. Building a strong reputation and efficiency can also lead to higher pay in this field.

How to become a live chat support agent?

To become a help tech chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Relevant experience in customer service or technical support can be beneficial, and familiarity with chat platforms or help desk software is often required. Some employers may also prefer certifications in customer service or IT support.

Is paid chatting a legitimate job?

Help tech chat support jobs that involve paid chatting are legitimate when offered by reputable companies and clearly outline the responsibilities and payment terms. However, there are scams in the industry, so job seekers should verify the company's credibility and avoid jobs that require upfront fees or seem suspicious.

What job makes $10,000 a month without a degree?

Help Tech Chat Support roles typically do not pay $10,000 a month without significant experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or entrepreneurship, but they usually require strong communication skills, industry knowledge, or business acumen rather than formal education.
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Help Tech Chat Support jobs near you
Inside Sales Support Representative

Inside Sales Support Representative

Enthusiast Auto Holdings

Wadsworth, OH • On-site

Full-time

Posted 2 days ago

Job description

Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via nine enthusiast focused websites (banners) - ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1 Off-Road, RCI Off-Road and EVANNEX. EAH serves automotive enthusiast customers who are passionate about how their vehicle looks and performs, by providing the parts, content, knowledge and support to make their vehicle come to life. We also serve a global network of specialty installer shops that solve for customers looking for a "Do it For Me" option. EAH's leadership team has delivered strong organic growth with market-leading profitability. EAH has also completed multiple acquisitions and plans continued expansion of its served markets via acquisition.
EAH is owned and supported by Cortec Group, a premier private equity firm. Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and leadership. Among other investments, EAH has recently completed a significant facility expansion at its primary distribution center and is in the process of implementing enterprise-level ERP / WMS / OMS systems.
EAH and is now seeking to strengthen the ECS Tuning team with an Inside Sales Support Representative as the business continues to scale. This is an on-site full-time position and offers competitive compensation.
The success of ECS Tuning is driven by an energetic culture of automotive passion, results and an unrelenting determination to succeed. The Inside Sales Support Representative is responsible for providing sales and customer service assistance to our customers, in support of our Sales Department.
This individual must be an experienced car enthusiast with a hunter mindset to unlock new sales opportunities.
Requirements
Daily tasks include:
  • Email Support and Inbox Maintenance - In this role, you will be responsible for managing our Sales inbox to ensure that we are responding to our customers in a timely fashion, providing best-in-class service and support. This task will rotate with Live Chat responsibilities.
  • This will require you to follow up with other team members to ensure that their emails are being replied to in a timely fashion, within our 3-hour SLA.
  • Live Chat Support - In this role, you will be responsible for serving our customers through Live Chat in a timely fashion, providing best-in-class service and support. This task will rotate with Email Support responsibilities.
  • Social Media Maintenance - In this role, you will be responsible for managing responses to customers on our social media platforms. This includes but is not limited to Facebook, Instagram, and Twitter, mainly through Sprout Social, which aggregates all customer communications.
  • Customer Interaction - In this role, you will be responsible for handling customer communications with buyers and potential buyers, seeking advice, product support, fitment suggestions, etc. All customers must be replied to promptly, with industry-leading advice and support to ensure that we're providing a world-class experience for our customers.
  • Preparing Quotations - In this role, you will be responsible for providing customers with quotes, ship date estimates, and more.
  • Other Duties as Required - In this role, you will be required to support other areas as needed, such as phone support, chat support, or tending the Curbside/Will-Call lobby. These duties will be assigned as needed.

What Success Looks Like:
  • Providing every customer with the best-in-class experience! Maintaining a score of 87% or higher with customer feedback.
  • Living by our values in all that you do.
  • Delivering on defined SMART Goals

We are looking for a candidate who is a hunter and willing to explore new sales opportunities, self-motivated, customer-centric, and with strong skills in communication. This candidate must be willing to fulfill and promote our core values of communication, transparency, trust, collaboration, and respect, and must be able to take/receive constructive feedback.

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