Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the ... Inbound Chat Support (All Non-Critical Issue Types) * Respond to chats from customers to the NSC ...
Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the ... Inbound Chat Support (All Non-Critical Issue Types) * Respond to chats from customers to the NSC ...
Answer multiple chat and email queries simultaneously with a focus on customer support * Provide ... Answer technical troubleshooting inquiries and re-route complex issues to the help desk and upper ...
Answer multiple chat and email queries simultaneously with a focus on customer support * Provide ... Answer technical troubleshooting inquiries and re-route complex issues to the help desk and upper ...
Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and ... Live Chat Support - In this role, you will be responsible for serving our customers through Live ...
Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and ... Live Chat Support - In this role, you will be responsible for serving our customers through Live ...
Answer multiple chat and email queries simultaneously with a focus on customer support * Provide ... Answer technical troubleshooting inquiries and re-route complex issues to the help desk and upper ...
Answer multiple chat and email queries simultaneously with a focus on customer support * Provide ... Answer technical troubleshooting inquiries and re-route complex issues to the help desk and upper ...
IT Helpdesk Specialist
Bakersfield, CA · On-site
$23.94 - $35.11/hr
Provide first and second-level IT technical support through phone, email, in-person, and chat ... Perform post-resolution follow-ups to help requests. * Support technology and audio-visual services ...
IT Helpdesk Specialist
Bakersfield, CA · On-site
$23.94 - $35.11/hr
Provide first and second-level IT technical support through phone, email, in-person, and chat ... Perform post-resolution follow-ups to help requests. * Support technology and audio-visual services ...
Palmetto Technology Group (PTG) is a partnership platform focused on helping technology service companies grow. They are seeking an IT Support Services II to provide advanced technical support ...
Palmetto Technology Group (PTG) is a partnership platform focused on helping technology service companies grow. They are seeking an IT Support Services II to provide advanced technical support ...
Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and ... Live Chat Support - In this role, you will be responsible for serving our customers through Live ...
Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and ... Live Chat Support - In this role, you will be responsible for serving our customers through Live ...
We strive to build a team of like-minded experts in both tax and technology who align with our ... Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ...
We strive to build a team of like-minded experts in both tax and technology who align with our ... Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ...
SAI Support Intern
Salt Lake City, UT · Remote
$14.75 - $19/hr
From the IT professional who develops an app that sends the gospel message worldwide, to the ... Provide support through email, chat, support software, and virtual meetings. * Learn the software ...
SAI Support Intern
Salt Lake City, UT · Remote
$14.75 - $19/hr
From the IT professional who develops an app that sends the gospel message worldwide, to the ... Provide support through email, chat, support software, and virtual meetings. * Learn the software ...
IT Support Specialist - Desktop
Omaha, NE · On-site
Must be capable of remote, phone, and chat support, as well as on-site visits and working a service counter. All IT Support Specialists work in a 0-3 Tiered support environment. Any specialist may be ...
IT Support Specialist - Desktop
Omaha, NE · On-site
Must be capable of remote, phone, and chat support, as well as on-site visits and working a service counter. All IT Support Specialists work in a 0-3 Tiered support environment. Any specialist may be ...
Technical Support Representative Level 1
Atlanta, GA · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
New
Technical Support Representative Level 1
Atlanta, GA · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
New
Client Support Specialist
$17.25 - $23.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
$17.25 - $23.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Technical Support Representative Level 1
Cincinnati, OH · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
New
Technical Support Representative Level 1
Cincinnati, OH · On-site +1
The Tech Support Rep is also responsible for responding to customer inquiries via web-based Chat support in addition to resolving customer trouble tickets. Responsibilities What You'll Be Doing
New
Client Support Specialist
Saint Petersburg, FL · On-site
$17 - $23/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
Saint Petersburg, FL · On-site
$17 - $23/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
CLIENT SUPPORT AGENT
Sevierville, TN · On-site
$16.50 - $21.75/hr
Beyond the client engagements, you'll work on department projects and help keep our operations running smoothly. * Chat Master: Manage live chat support and secure digital banking messages, providing ...
New
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CLIENT SUPPORT AGENT
Sevierville, TN · On-site
$16.50 - $21.75/hr
Beyond the client engagements, you'll work on department projects and help keep our operations running smoothly. * Chat Master: Manage live chat support and secure digital banking messages, providing ...
New
Client Support Specialist
Boston, MA · On-site
$19.50 - $26.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
Boston, MA · On-site
$19.50 - $26.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
Boston, MA · On-site
$19.50 - $26.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
Boston, MA · On-site
$19.50 - $26.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
Boston, MA · On-site
$19.50 - $26.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
Client Support Specialist
Boston, MA · On-site
$19.50 - $26.25/hr
Position Overview The Chat Support Specialist serves as a primary point of contact for clients ... technology to improve productivity and service outcomes. Please note at this time we are unable to ...
CLIENT SUPPORT AGENT
Sevierville, TN · On-site
$16.50 - $21.75/hr
Beyond the client engagements, you'll work on department projects and help keep our operations running smoothly. * Chat Master: Manage live chat support and secure digital banking messages, providing ...
New
CLIENT SUPPORT AGENT
Sevierville, TN · On-site
$16.50 - $21.75/hr
Beyond the client engagements, you'll work on department projects and help keep our operations running smoothly. * Chat Master: Manage live chat support and secure digital banking messages, providing ...
New
Chat Ticketing Support Representative
Buffalo, NY · On-site
$18 - $20/hr
Chat Ticketing Support Representative - Buffalo, NY Join the LEC Family-where connection, fun, and ... Help fans with orders, password resets, website support, and product troubleshooting. * Use and ...
Chat Ticketing Support Representative
Buffalo, NY · On-site
$18 - $20/hr
Chat Ticketing Support Representative - Buffalo, NY Join the LEC Family-where connection, fun, and ... Help fans with orders, password resets, website support, and product troubleshooting. * Use and ...
Help Tech Chat Support information
See salary details
$27K - $30.5K
0% of jobs
$30.5K - $34.1K
3% of jobs
$37.6K is the 25th percentile. Wages below this are outliers.
$34.1K - $37.6K
22% of jobs
The median wage is $39.7K / yr.
$37.6K - $41.2K
43% of jobs
$41.2K - $44.7K
6% of jobs
$44.9K is the 75th percentile. Wages above this are outliers.
$44.7K - $48.3K
6% of jobs
$48.3K - $51.8K
6% of jobs
$51.8K - $55.4K
5% of jobs
$55.4K - $58.9K
3% of jobs
$58.9K - $62.5K
3% of jobs
$62.5K - $66K
1% of jobs
$27K
$43.5K
$66K
How much do help tech chat support jobs pay per year?
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
Job description
SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.
All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.
SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.
All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.
Position: Customer Support AnalystÂ
Location: Kennesaw, Georgia 30144
Duration: 3 Month Contract to Hire
We have 4 open three month contract to hire IT Customer Support Analyst positions for our direct client in Kennesaw GA. The ideal candidates would be local and have the following experience:
- Strong call center experience
- SQLÂ
- Retail technical support
- Strong technical skills
- Active Directory
- Service Now
- Excellent multi-tasker (will have 5 or 6 systems working at once)
- Excellent troubleshooting skills
Duties
- Answer Inbound ACD Calls:
- Answer ACD calls within duration specified within the KPI (key performance indicator) for average wait time (AWT)
- Address all ACD calls within a duration specified within the KPI (key performance indicator) for average handle time (AHT)
- Maintain individual call abandon rate that is at least 2% below the departmental goal for abandon rate (ABD)
- Inbound E-mail support (All Non-Critical Issue Types)
- Respond to inbound e-mails from customers to the NSC within parameters defined NSC management
- Inbound Chat Support (All Non-Critical Issue Types)
- Respond to chats from customers to the NSC within parameters defined by NSC management
- Additional Duties
All your information will be kept confidential according to EEO guidelines.