Chat Agent
Fresno, CA · On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Ability to adapt to changing processes and technologies.
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Chat Agent
Fresno, CA · On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Ability to adapt to changing processes and technologies.
IT Service Center
Rancho Cucamonga, CA · On-site
This role is responsible for providing Tier 1 technical support in a remote help desk environment ... Experience with chat support is a plus Everforth Apex is a world-class IT services company that ...
IT Service Center
Rancho Cucamonga, CA · On-site
This role is responsible for providing Tier 1 technical support in a remote help desk environment ... Experience with chat support is a plus Everforth Apex is a world-class IT services company that ...
Basic computer proficiency, including experience with chat support platforms and CRM software ... Apply today and help us continue to grow the sport and our brand!
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Basic computer proficiency, including experience with chat support platforms and CRM software ... Apply today and help us continue to grow the sport and our brand!
Accounting Support
Campbell, CA · On-site +1
$34/hr
They are committed to providing robust solutions and expert guidance, helping entrepreneurs ... Respond to customer queries efficiently and effectively via omni chat platforms. * Handle ...
Accounting Support
Campbell, CA · On-site +1
$34/hr
They are committed to providing robust solutions and expert guidance, helping entrepreneurs ... Respond to customer queries efficiently and effectively via omni chat platforms. * Handle ...
Basic computer proficiency, including experience with chat support platforms and CRM software ... Apply today and help us continue to grow the sport and our brand!
Quick apply
Basic computer proficiency, including experience with chat support platforms and CRM software ... Apply today and help us continue to grow the sport and our brand!
IT Helpdesk Specialist
Bakersfield, CA · On-site
$23.94 - $35.11/hr
Provide first and second-level IT technical support through phone, email, in-person, and chat ... Perform post-resolution follow-ups to help requests. * Support technology and audio-visual services ...
IT Helpdesk Specialist
Bakersfield, CA · On-site
$23.94 - $35.11/hr
Provide first and second-level IT technical support through phone, email, in-person, and chat ... Perform post-resolution follow-ups to help requests. * Support technology and audio-visual services ...
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · Remote
$30 - $40/hr
Experience managing chat, email, and phone support teams. * Ability to build and improve Intercom workflows, inbox rules, routing logic, macros, reports, automations, help center content, and ...
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · Remote
$30 - $40/hr
Experience managing chat, email, and phone support teams. * Ability to build and improve Intercom workflows, inbox rules, routing logic, macros, reports, automations, help center content, and ...
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · On-site +1
$30 - $40/hr
Experience managing chat, email, and phone support teams. * Ability to build and improve Intercom workflows, inbox rules, routing logic, macros, reports, automations, help center content, and ...
Customer Support Operations Manager - Intercom & Fin AI
Santee, CA · On-site +1
$30 - $40/hr
Experience managing chat, email, and phone support teams. * Ability to build and improve Intercom workflows, inbox rules, routing logic, macros, reports, automations, help center content, and ...
Per-Diem Paraprofessional
$18.52 - $30.52/hr
Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...
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Per-Diem Paraprofessional
$18.52 - $30.52/hr
Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...
Customer Service Agent
$17.13/hr
... needed, to help resolve developer inquiries. Successful applicants are customer-focused and ... chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Customer Service Agent
$17.13/hr
... needed, to help resolve developer inquiries. Successful applicants are customer-focused and ... chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Customer Service Agent
$17.13/hr
... needed, to help resolve developer inquiries. Successful applicants are customer-focused and ... chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Customer Service Agent
$17.13/hr
... needed, to help resolve developer inquiries. Successful applicants are customer-focused and ... chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Email Customer Service Representative
San Mateo, CA · Remote
$16/hr
... chat support (10%) , helping resolve account concerns, answer questions, and provide a positive ... Experience working for an internet-based or technology-focused company Schedule Multiple shifts ...
Email Customer Service Representative
San Mateo, CA · Remote
$16/hr
... chat support (10%) , helping resolve account concerns, answer questions, and provide a positive ... Experience working for an internet-based or technology-focused company Schedule Multiple shifts ...
Per- Diem Paraprofessional
$18.52 - $30.52/hr
Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...
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Per- Diem Paraprofessional
$18.52 - $30.52/hr
Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...
Per-Diem Paraprofessional
$17.75 - $23/hr
Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...
Quick apply
Per-Diem Paraprofessional
$17.75 - $23/hr
Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Per-Diem Paraprofessional
$15.75 - $20.50/hr
Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...
Quick apply
Per-Diem Paraprofessional
$15.75 - $20.50/hr
Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...
Per-Diem Paraprofessional
$15.25 - $19.75/hr
Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...
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Per-Diem Paraprofessional
$15.25 - $19.75/hr
Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...
Per-Diem Paraprofessional
$17.50 - $22.75/hr
Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...
Quick apply
Per-Diem Paraprofessional
$17.50 - $22.75/hr
Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...
Per-Diem Paraprofessional
$16.25 - $21/hr
Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...
Quick apply
Per-Diem Paraprofessional
$16.25 - $21/hr
Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...
Per-Diem Paraprofessional
$17.75 - $23/hr
Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...
Quick apply
Per-Diem Paraprofessional
$17.75 - $23/hr
Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...
Help Tech Chat Support information
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in California? For Help Tech Chat Support jobs in California, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in California look for? The top searched job categories for Help Tech Chat Support jobs in California are:
What cities in California are hiring for Help Tech Chat Support jobs? Cities in California with the most Help Tech Chat Support job openings:
$15 - $19.50/hr
Full-time
Re-posted 24 days ago
Job description
Job Description
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions.
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
Collaborate with team members and other departments to ensure consistent and effective customer support.
Chat Agent Requirements and Qualifications
High school diploma or equivalent; college degree preferred.
Excellent written communication skills with a strong command of grammar and spelling.
Previous customer service or chat support experience is a plus but not required.
Strong problem-solving skills and the ability to think quickly and logically.
Proficiency in using computers and familiarity with chat and messaging platforms.
Ability to multitask effectively and handle multiple chat conversations simultaneously.
Empathy, patience, and a customer-focused attitude.
Willingness to work flexible hours, including evenings, weekends, and holidays if required.
Team player with strong interpersonal skills.
Ability to adapt to changing processes and technologies.