Chat Agent
Fresno, CA · On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Ability to adapt to changing processes and technologies.
Quick apply
Chat Agent
Fresno, CA · On-site
$15 - $19.50/hr
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Ability to adapt to changing processes and technologies.
Help Desk 2
El Dorado Hills, CA · Hybrid
$28/hr
The Service Desk Analyst will report to the IT Supervisor and provide high-volume remote support ... Provide high-volume tier-1 support via phone and live chat, handling 30-40 calls per day plus 30-40 ...
Help Desk 2
El Dorado Hills, CA · Hybrid
$28/hr
The Service Desk Analyst will report to the IT Supervisor and provide high-volume remote support ... Provide high-volume tier-1 support via phone and live chat, handling 30-40 calls per day plus 30-40 ...
Customer Support Specialist
Los Angeles, CA · On-site
$21/hr
In this role, you won't just follow procedures--you'll help shape them. As a key liaison between ... Live Chat & Real-Time Support: Provide quick and effective responses via live chat to assist ...
Customer Support Specialist
Los Angeles, CA · On-site
$21/hr
In this role, you won't just follow procedures--you'll help shape them. As a key liaison between ... Live Chat & Real-Time Support: Provide quick and effective responses via live chat to assist ...
IT Service Desk Analyst
Highland, CA · On-site
... chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.Provides first contact ... Develops help sheets, knowledge base articles, and Frequently Asked Questions (FAQ) lists for ...
IT Service Desk Analyst
Highland, CA · On-site
... chat support, or email support. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.Provides first contact ... Develops help sheets, knowledge base articles, and Frequently Asked Questions (FAQ) lists for ...
Product Support Specialist
San Francisco, CA · On-site
$70K - $85K/yr
... helped. We expect this role will evolve to match the needs of our scaling user base and company ... You've supported customers of a tech product or service. We're also open to non-traditional ...
Product Support Specialist
San Francisco, CA · On-site
$70K - $85K/yr
... helped. We expect this role will evolve to match the needs of our scaling user base and company ... You've supported customers of a tech product or service. We're also open to non-traditional ...
Customer Service Agent
San Jose, CA · On-site
$17.13/hr
... needed, to help resolve developer inquiries. Successful applicants are customer-focused and ... chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Customer Service Agent
San Jose, CA · On-site
$17.13/hr
... needed, to help resolve developer inquiries. Successful applicants are customer-focused and ... chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Customer Service Agent
San Jose, CA · On-site
$17.13/hr
... needed, to help resolve developer inquiries. Successful applicants are customer-focused and ... chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Customer Service Agent
San Jose, CA · On-site
$17.13/hr
... needed, to help resolve developer inquiries. Successful applicants are customer-focused and ... chat * At least 1 year programming or API level tech support experience * Proven ability to ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Merchant Support Lead
Calabasas, CA · On-site
$27 - $33/hr
Located in Calabasas, California, Maverick has created innovative technology designed for sales ... Provide first-class customer service/support via telephone, email, chat, and any future channel.
Merchant Support Lead
Calabasas, CA · On-site
$27 - $33/hr
Located in Calabasas, California, Maverick has created innovative technology designed for sales ... Provide first-class customer service/support via telephone, email, chat, and any future channel.
IT Helpdesk Support
Atherton, CA · On-site
Help Desk Support Seeking to hire a Help Desk Support person for a leading higher education IT Services company, to work with a University in Atherton, CA. The IT Helpdesk Support position provides ...
IT Helpdesk Support
Atherton, CA · On-site
Help Desk Support Seeking to hire a Help Desk Support person for a leading higher education IT Services company, to work with a University in Atherton, CA. The IT Helpdesk Support position provides ...
Help Desk - Systems Tech.
Sunnyvale, CA · On-site
$23.50 - $31.75/hr
Help Desk - Systems Tech. LOCATION: Sunnyvale CA Duration: 6 to 12+ Months Description: Responsible ... Ability to support users via phone, walkups, chat and remotely Team player and fast learner ...
Help Desk - Systems Tech.
Sunnyvale, CA · On-site
$23.50 - $31.75/hr
Help Desk - Systems Tech. LOCATION: Sunnyvale CA Duration: 6 to 12+ Months Description: Responsible ... Ability to support users via phone, walkups, chat and remotely Team player and fast learner ...
Customer Support Associate
Torrance, CA · On-site
$19/hr
Log into and actively manage email, phone, and chat support systems daily. * Maintain and improve ... Ability to learn and adapt to evolving technology platforms. * Collaborative team player with a ...
Customer Support Associate
Torrance, CA · On-site
$19/hr
Log into and actively manage email, phone, and chat support systems daily. * Maintain and improve ... Ability to learn and adapt to evolving technology platforms. * Collaborative team player with a ...
Log into and actively manage email, phone, and chat support systems daily. * Maintain and improve ... Ability to learn and adapt to evolving technology platforms. * Collaborative team player with a ...
Quick apply
Log into and actively manage email, phone, and chat support systems daily. * Maintain and improve ... Ability to learn and adapt to evolving technology platforms. * Collaborative team player with a ...
Help Desk 2
San Francisco, CA · On-site
$24.25 - $33/hr
IT Service Desk Support Analyst At the IT Service Desk, we deliver Customer Excellence Focused ... Provides support (via telephone and chat), diagnostics, and troubleshooting of computers, network ...
Help Desk 2
San Francisco, CA · On-site
$24.25 - $33/hr
IT Service Desk Support Analyst At the IT Service Desk, we deliver Customer Excellence Focused ... Provides support (via telephone and chat), diagnostics, and troubleshooting of computers, network ...
Help Desk - Systems Tech
$23.50 - $31.75/hr
Help Desk System-Tech LOCATION:Sunnyvale, CA Duration: 6 to 12+ Months Rate: DOE Note: Description ... Ability to support customers via remote assistance, phone, walkups, chat proficiently * Proactively ...
Help Desk - Systems Tech
$23.50 - $31.75/hr
Help Desk System-Tech LOCATION:Sunnyvale, CA Duration: 6 to 12+ Months Rate: DOE Note: Description ... Ability to support customers via remote assistance, phone, walkups, chat proficiently * Proactively ...
IT Support Analyst/Helpdesk
Los Angeles, CA · On-site
$46 - $50/hr
The IT Support Analyst II plays a key part in ensuring reliable technology operations, delivering responsive help desk support, and maintaining a secure and efficient computing environment for all ...
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IT Support Analyst/Helpdesk
Los Angeles, CA · On-site
$46 - $50/hr
The IT Support Analyst II plays a key part in ensuring reliable technology operations, delivering responsive help desk support, and maintaining a secure and efficient computing environment for all ...
The IT Support Analyst II plays a key part in ensuring reliable technology operations, delivering responsive help desk support, and maintaining a secure and efficient computing environment for all ...
The IT Support Analyst II plays a key part in ensuring reliable technology operations, delivering responsive help desk support, and maintaining a secure and efficient computing environment for all ...
IT Support Technician
Union City, CA · On-site
$72K - $79K/yr
Quickly respond to support requests in-person, phone, email, or chat. * Solve problems on Windows ... Solid understanding of computer management principles and help desk operations. * Knowledge of ...
Veteran-friendly
Quick apply
IT Support Technician
Union City, CA · On-site
$72K - $79K/yr
Quickly respond to support requests in-person, phone, email, or chat. * Solve problems on Windows ... Solid understanding of computer management principles and help desk operations. * Knowledge of ...
Veteran-friendly
IT Infrastructure Support/Helpdesk Support Level 2 Role Hands on experience in setting up computers image, network connections/setup, windows infrastructure and configuration. Solid understanding on ...
IT Infrastructure Support/Helpdesk Support Level 2 Role Hands on experience in setting up computers image, network connections/setup, windows infrastructure and configuration. Solid understanding on ...
Help Desk -IT Service & Support- Southern California Overview Our client, a successful Los Angeles based Law Firm is now hiring for a Help Desk and IT Service and Support Analyst to serve as a member ...
Help Desk -IT Service & Support- Southern California Overview Our client, a successful Los Angeles based Law Firm is now hiring for a Help Desk and IT Service and Support Analyst to serve as a member ...
Help Tech Chat Support information
How can I make $2000 a week working from home?
Help tech chat support roles typically pay hourly, and earning $2000 a week requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay for technical expertise and customer support experience.
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in California? For Help Tech Chat Support jobs in California, the most frequently searched job titles are:
- Part Time Remote Help Desk Technician
- Contractual Remote It Contract
- Remote Junior Help Desk Technician
- Desktop Supervisor
- Entry Level Help Desk Technician
- Desktop Support Engineer
- Remote Desktop Technician
- Independent Contractor Help Desk Technician
- Weekend Help Needed
- Remote Independent Contractor Help Desk Technician
What job categories do people searching Help Tech Chat Support jobs in California look for? The top searched job categories for Help Tech Chat Support jobs in California are:
What cities in California are hiring for Help Tech Chat Support jobs? Cities in California with the most Help Tech Chat Support job openings:
$15 - $19.50/hr
Full-time
Posted 7 days ago
Job description
Job Description
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions.
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.
Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.
Collaborate with team members and other departments to ensure consistent and effective customer support.
Chat Agent Requirements and Qualifications
High school diploma or equivalent; college degree preferred.
Excellent written communication skills with a strong command of grammar and spelling.
Previous customer service or chat support experience is a plus but not required.
Strong problem-solving skills and the ability to think quickly and logically.
Proficiency in using computers and familiarity with chat and messaging platforms.
Ability to multitask effectively and handle multiple chat conversations simultaneously.
Empathy, patience, and a customer-focused attitude.
Willingness to work flexible hours, including evenings, weekends, and holidays if required.
Team player with strong interpersonal skills.
Ability to adapt to changing processes and technologies.