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Help Tech Chat Support Jobs in Orange, CA (NOW HIRING)

REVOLVE

IT Help Desk Support

Cerritos, CA · On-site

$25 - $27/hr

Main purpose of the IT Helpdesk Support role: We are looking for a skilled and customer-focused IT Support Help Desk Technician to join our IT team. The ideal candidate will be responsible for ...

Ledgent Tech

Customer Service/IT Support

Chino Hills, CA · On-site

$17.25 - $22/hr

We are hiring a Customer Service/Tech Support Representative for a Global Electronic company in ... Represent Company via phone, email, and chat for the specified customer types within the call ...

The Habit Burger Grill

IT Helpdesk Analyst

Irvine, CA

$22.88 - $26/hr

Based in our Irvine, CA Support Center and reporting to the Manager of our Helpdesk. This person ... Ability to multitask and work over the phone, web browser chat or email. Spanish speaking is a plus.

Yum Brands

IT Helpdesk Analyst

Irvine, CA

$22.88 - $26/hr

Based in our Irvine, CA Support Center and reporting to the Manager of our Helpdesk. This person ... Ability to multitask and work over the phone, web browser chat or email. Spanish speaking is a plus.

The Habit Burger Grill

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

Based in our Irvine, CA Support Center and reporting to the Manager of our Helpdesk. This person ... browser chat or email. • Spanish speaking is a plus. • Some travel may be required to visit ...

Yum

IT Helpdesk Analyst

Irvine, CA · On-site

$22.88 - $26/hr

Based in our Irvine, CA Support Center and reporting to the Manager of our Helpdesk. This person ... browser chat or email. • Spanish speaking is a plus. • Some travel may be required to visit ...

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Showing results 1-20

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Orange, CA

Help Tech Chat Support information

See Orange, CA salary details

$28.8K

$46.4K

$70.5K

How much do help tech chat support jobs pay per year?

As of Aug 29, 2026, the average yearly pay for help tech chat support in Orange, CA is $46,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $50,200.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Orange, CA?

For Help Tech Chat Support jobs in Orange, CA, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Orange, CA look for?

The top searched job categories for Help Tech Chat Support jobs in Orange, CA are:

What cities near Orange, CA are hiring for Help Tech Chat Support jobs?

Cities near Orange, CA with the most Help Tech Chat Support job openings:

Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in Orange, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,448 per year, or $22.3 per hour.

Remote Chat Support & Customer Support Specialist

Beyond Wealth Management

Irvine, CA • Remote

$24 - $34/hr

Full-time

Medical, Life

Posted 4 days ago

Job description

This is a remote position.

The company operates at the intersection of financial services, investment management, and real estate. As a lean team, Beyond International Group offers the chance to work closely with decision-makers, contribute to a growing platform, and help build more transparent, risk-controlled investment operations as the business expands.

POSITION OVERVIEW:
We are looking for a dedicated and empathetic Remote Support & Customer Success Specialist to serve as the frontline of client engagement. In this role, you will be responsible for providing exceptional technical and operational support to our clients while proactively ensuring their long-term success with our platform. You will troubleshoot issues, answer product-related questions, gather client feedback, and collaborate with internal teams to enhance the customer experience. This is a remote, flexible position ideal for a solutions-oriented professional who thrives on building relationships and solving problems in a fast-paced financial technology environment.

ROLE & RESPONSIBILITIES:
  • Serve as the primary point of contact for client inquiries via phone, email, and live chat, delivering timely and accurate responses.
  • Troubleshoot and resolve technical, operational, and account-related issues, escalating complex matters to appropriate internal teams when necessary.
  • Proactively engage with clients to ensure they are maximizing the value of our investment tools and services.
  • Onboard new clients by guiding them through platform setup, features, and best practices.
  • Document and track client interactions, feedback, and issue resolutions within the CRM system to maintain accurate records.
  • Identify patterns in client concerns and collaborate with product and operations teams to recommend process improvements.
  • Monitor client health metrics and risk indicators to reduce churn and drive retention.
  • Assist with the creation and maintenance of support documentation, FAQs, and knowledge base articles.


Requirements
  • 2-5 years of experience in a customer support, client success, or account management role, preferably within a SaaS, or financial services environment.
  • Resume-verifiable experience resolving client issues and managing support tickets in a remote setting.
  • Proven ability to troubleshoot technical problems and explain complex concepts in clear, simple language.
  • Experience using CRM and support platforms (e.g., Salesforce, HubSpot, or Intercom) to track and manage client interactions.
  • Strong written and verbal communication skills with a professional, client-first attitude.
  • Comfort working in a remote position with minimal supervision and the ability to manage multiple priorities in a fast-paced environment.


Benefits
WHAT WE OFFER:
  • Remote work arrangement.
  • Health insurance, dental insurance, and vision insurance.
  • Paid time off, 401(k), and 401(k) matching.
  • Life insurance and disability insurance.
  • Flexible scheduling and tuition reimbursement.


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