We are a specialist IT consultancy offering services through our consultants/experts on a ... Strong analytical skills and quality conscious Should resolve technical problem (over a phone/Chat ...
We are a specialist IT consultancy offering services through our consultants/experts on a ... Strong analytical skills and quality conscious Should resolve technical problem (over a phone/Chat ...
4/28 Chat Billing Agent
Morrisville, NC · On-site
$16 - $20.50/hr
Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing ... support will help you grow into a successful employee. With well-established career paths across ...
4/28 Chat Billing Agent
Morrisville, NC · On-site
$16 - $20.50/hr
Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing ... support will help you grow into a successful employee. With well-established career paths across ...
Sr. IT Support Specialist
Durham, NC · On-site
... phone, chat, and ticket. * Own tickets end to end -- diagnose, resolve, communicate status, and ... Mentor and coach junior technicians and help raise the overall quality of support delivery.
Quick apply
Sr. IT Support Specialist
Durham, NC · On-site
... phone, chat, and ticket. * Own tickets end to end -- diagnose, resolve, communicate status, and ... Mentor and coach junior technicians and help raise the overall quality of support delivery.
Our team is looking for an experienced Temporary IT Helpdesk Support Technician (Contract) to join us. You will report to the Director of IT, NC, and work onsite at our Creedmoor, NC facility. This ...
Our team is looking for an experienced Temporary IT Helpdesk Support Technician (Contract) to join us. You will report to the Director of IT, NC, and work onsite at our Creedmoor, NC facility. This ...
IT Help Desk Engineer
Raleigh, NC · On-site
$40K - $45K/yr
IT Help Desk Engineer CSP, Inc. is a leading Managed Services & IT Solutions Provider in North ... Provide phone, remote access, and some on-site technical support of CSP's clients * Recognize ...
Quick apply
IT Help Desk Engineer
Raleigh, NC · On-site
$40K - $45K/yr
IT Help Desk Engineer CSP, Inc. is a leading Managed Services & IT Solutions Provider in North ... Provide phone, remote access, and some on-site technical support of CSP's clients * Recognize ...
Helpdesk Analyst L1
$19 - $26/hr
Company Description Since 1991, Collabera has been a leading provider of IT staffing solutions and ... a phone/Chat or remote systems support) Basic Understanding of Windows XP/Win 7. Basic ...
Helpdesk Analyst L1
$19 - $26/hr
Company Description Since 1991, Collabera has been a leading provider of IT staffing solutions and ... a phone/Chat or remote systems support) Basic Understanding of Windows XP/Win 7. Basic ...
Help Desk Analyst -Sr-App Support
Durham, NC · On-site
$19.75 - $27/hr
... complete technology services in Mobile development, Web development, Cloud computing and ... Experience working in a Application/Production Support based (not hardware) help desk environment.
Help Desk Analyst -Sr-App Support
Durham, NC · On-site
$19.75 - $27/hr
... complete technology services in Mobile development, Web development, Cloud computing and ... Experience working in a Application/Production Support based (not hardware) help desk environment.
Proton IT Helpdesk
Raleigh, NC · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Proton IT Helpdesk
Raleigh, NC · On-site
$50K - $55K/yr
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
AI Compute Capabilities | inclusive of helping companies design, build, and operate AI ... You thrive in ambiguity, support + grow the teams around you, and build the kind of trusted client ...
AI Compute Capabilities | inclusive of helping companies design, build, and operate AI ... You thrive in ambiguity, support + grow the teams around you, and build the kind of trusted client ...
Level 1 Analyst IT Help Desk
Cary, NC · On-site
Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...
Level 1 Analyst IT Help Desk
Cary, NC · On-site
Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...
IT Support Specialist
Raleigh, NC · On-site
$60 - $80/hr
This role provides first level support of workstation hardware, software, operating systems ... Be the Technology Partner That Keeps Our Bank Running Do you enjoy solving problems, helping people ...
IT Support Specialist
Raleigh, NC · On-site
$60 - $80/hr
This role provides first level support of workstation hardware, software, operating systems ... Be the Technology Partner That Keeps Our Bank Running Do you enjoy solving problems, helping people ...
Level 1 Analyst IT Help Desk
Cary, NC · On-site
Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...
Level 1 Analyst IT Help Desk
Cary, NC · On-site
Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...
AI Compute Capabilities | inclusive of helping companies design, build, and operate AI ... Support business development; contributing to proposals, shaping the point of view on new ...
AI Compute Capabilities | inclusive of helping companies design, build, and operate AI ... Support business development; contributing to proposals, shaping the point of view on new ...
We are the industry strategists and advisors supporting the world's most consequential technology ... AI Compute Capabilities | inclusive of helping companies design, build, and operate AI ...
We are the industry strategists and advisors supporting the world's most consequential technology ... AI Compute Capabilities | inclusive of helping companies design, build, and operate AI ...
IT Support Analyst
$26 - $34/hr
Job Summary We are seeking a detail-oriented and security-conscious IT Helpdesk Support Technician to support our aerospace and defense operations. This role provides frontline IT support in a highly ...
Quick apply
IT Support Analyst
$26 - $34/hr
Job Summary We are seeking a detail-oriented and security-conscious IT Helpdesk Support Technician to support our aerospace and defense operations. This role provides frontline IT support in a highly ...
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment. The DIT ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
Quick apply
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment. The DIT ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment. The DIT ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
Quick apply
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment. The DIT ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
IT Support Technician
Durham, NC · On-site
$19.50 - $26.75/hr
Receiving and processing all help desk requests for current employees and retail stores ... Provide technology support for new hire orientations * Collaborate with other team members on ...
IT Support Technician
Durham, NC · On-site
$19.50 - $26.75/hr
Receiving and processing all help desk requests for current employees and retail stores ... Provide technology support for new hire orientations * Collaborate with other team members on ...
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
Quick apply
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
IT Support Specialist
Raleigh, NC · On-site
Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of IT Support Specialist, we'll count on you to: * Apply technology ...
IT Support Specialist
Raleigh, NC · On-site
Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of IT Support Specialist, we'll count on you to: * Apply technology ...
Help Tech Chat Support information
See Raleigh, NC salary details
$26.2K - $29.7K
0% of jobs
$29.7K - $33.1K
3% of jobs
$36.5K is the 25th percentile. Wages below this are outliers.
$33.1K - $36.6K
22% of jobs
The median wage is $38.6K / yr.
$36.6K - $40K
43% of jobs
$40K - $43.5K
6% of jobs
$43.6K is the 75th percentile. Wages above this are outliers.
$43.5K - $46.9K
6% of jobs
$46.9K - $50.4K
6% of jobs
$50.4K - $53.8K
5% of jobs
$53.8K - $57.3K
3% of jobs
$57.3K - $60.7K
3% of jobs
$60.7K - $64.2K
1% of jobs
$26.2K
$42.3K
$64.2K
How much do help tech chat support jobs pay per year?
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in Raleigh, NC?
For Help Tech Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Raleigh, NC look for?
The top searched job categories for Help Tech Chat Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Help Tech Chat Support jobs?
Cities near Raleigh, NC with the most Help Tech Chat Support job openings:

Job description
Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class IT consultancy services across the globe. We are a specialist IT consultancy offering services through our consultants/experts on a contingency basis in the UK, Europe, USA and Asia Pacific. We work with a portfolio of high profile multinational clients across all sectors.
Exceptional communication and customer handling skills
Experience working with ticketing system.
Strong analytical skills and quality conscious
Should resolve technical problem (over a phone/Chat or remote systems support)
Basic Understanding of Windows XP/Win 7.
Basic Understanding of Email configuration and support on MS office tools.
VPN troubleshooting and Incident Management.
All applicants must be flexible to work in 24/7 shifts
Rate: $10 per hour on W2
ANY
All your information will be kept confidential according to EEO guidelines.
About BSL
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Somerville, NJ, US