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Help Tech Chat Support Jobs in Raleigh, NC (NOW HIRING)

4/28 Chat Billing Agent

Morrisville, NC · On-site

$16 - $20.50/hr

Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing ... support will help you grow into a successful employee. With well-established career paths across ...

Helpdesk Analyst L1

Cary, NC

$19 - $26/hr

Company Description Since 1991, Collabera has been a leading provider of IT staffing solutions and ... a phone/Chat or remote systems support) Basic Understanding of Windows XP/Win 7. Basic ...

Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...

IT Support Specialist

Raleigh, NC · On-site

$60 - $80/hr

This role provides first level support of workstation hardware, software, operating systems ... Be the Technology Partner That Keeps Our Bank Running Do you enjoy solving problems, helping people ...

Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...

Job Summary We are seeking a detail-oriented and security-conscious IT Helpdesk Support Technician to support our aerospace and defense operations. This role provides frontline IT support in a highly ...

IT Support Technician

Durham, NC · On-site

$19.50 - $26.75/hr

Receiving and processing all help desk requests for current employees and retail stores ... Provide technology support for new hire orientations * Collaborate with other team members on ...

Read further to learn how you could help make great things possible not only in your community, but around the world. In the role of IT Support Specialist, we'll count on you to: * Apply technology ...

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Showing results 1-20

Help Tech Chat Support information

See Raleigh, NC salary details

$26.2K

$42.3K

$64.2K

How much do help tech chat support jobs pay per year?

As of Sep 8, 2026, the average yearly pay for help tech chat support in Raleigh, NC is $42,266.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $45,700.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Raleigh, NC?

For Help Tech Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Raleigh, NC look for?

The top searched job categories for Help Tech Chat Support jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Help Tech Chat Support jobs?

Cities near Raleigh, NC with the most Help Tech Chat Support job openings:

Infographic showing various Help Tech Chat Support job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,266 per year, or $20.3 per hour.

Helpdesk Support / L1 Support role

blackapple

Cary, NC

$10/hr

Contractor

Re-posted 16 days ago


Job description

Company Description

Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class IT consultancy services across the globe. We are a specialist IT consultancy offering services through our consultants/experts on a contingency basis in the UK, Europe, USA and Asia Pacific. We work with a portfolio of high profile multinational clients across all sectors.


Job Description


Exceptional communication and customer handling skills
Experience working with ticketing system.
Strong analytical skills and quality conscious
Should resolve technical problem (over a phone/Chat or remote systems support)
Basic Understanding of Windows XP/Win 7.
Basic Understanding of Email configuration and support on MS office tools.
VPN troubleshooting and Incident Management.

All applicants must be flexible to work in 24/7 shifts


Rate: $10 per hour on W2



Qualifications

ANY

Additional Information

All your information will be kept confidential according to EEO guidelines.