Cary, NC · On-site
$10/hr
We are a specialist IT consultancy offering services through our consultants/experts on a ... Strong analytical skills and quality conscious Should resolve technical problem (over a phone/Chat ...
Cary, NC · On-site
$10/hr
We are a specialist IT consultancy offering services through our consultants/experts on a ... Strong analytical skills and quality conscious Should resolve technical problem (over a phone/Chat ...
Our team is looking for an experienced IT Helpdesk Support Technician to join them. You will report to the Director of IT, NC and will have an onsite work schedule in Creedmoor, NC. We are seeking a ...
Our team is looking for an experienced IT Helpdesk Support Technician to join them. You will report to the Director of IT, NC and will have an onsite work schedule in Creedmoor, NC. We are seeking a ...
$15 - $15.50/hr
Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing ... phone, email, or chat, including password resets, software installations, and hardware ...
New
$15 - $15.50/hr
Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing ... phone, email, or chat, including password resets, software installations, and hardware ...
New
Morrisville, NC · On-site
$16 - $20.50/hr
Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing ... support will help you grow into a successful employee. With well-established career paths across ...
Morrisville, NC · On-site
$16 - $20.50/hr
Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing ... support will help you grow into a successful employee. With well-established career paths across ...
Raleigh, NC · On-site
$16.50 - $21.50/hr
... helping resolve processing errors in accordance with established program guidelines. Bilingual ... Provide routine inbound call, outbound call, email, and web chat support to customers while ...
Raleigh, NC · On-site
$16.50 - $21.50/hr
... helping resolve processing errors in accordance with established program guidelines. Bilingual ... Provide routine inbound call, outbound call, email, and web chat support to customers while ...
Raleigh, NC · On-site
$16.50 - $21.75/hr
... helping resolve processing errors in accordance with established program guidelines. Key Responsibilities * Provide routine inbound call, outbound call, email, and web chat support to customers while ...
Raleigh, NC · On-site
$16.50 - $21.75/hr
... helping resolve processing errors in accordance with established program guidelines. Key Responsibilities * Provide routine inbound call, outbound call, email, and web chat support to customers while ...
Cary, NC · On-site
$19 - $26/hr
Company Description Since 1991, Collabera has been a leading provider of IT staffing solutions and ... a phone/Chat or remote systems support) Basic Understanding of Windows XP/Win 7. Basic ...
Cary, NC · On-site
$19 - $26/hr
Company Description Since 1991, Collabera has been a leading provider of IT staffing solutions and ... a phone/Chat or remote systems support) Basic Understanding of Windows XP/Win 7. Basic ...
Raleigh, NC · On-site
CAPTRUST is seeking an IT Help Desk Associate to provide foundational technical support for the ... The Associate will support day-to-day operations by responding to user requests, assisting with ...
Raleigh, NC · On-site
CAPTRUST is seeking an IT Help Desk Associate to provide foundational technical support for the ... The Associate will support day-to-day operations by responding to user requests, assisting with ...
CAPTRUST is seeking an IT Help Desk Associate to provide foundational technical support for the ... The Associate will support day-to-day operations by responding to user requests, assisting with ...
CAPTRUST is seeking an IT Help Desk Associate to provide foundational technical support for the ... The Associate will support day-to-day operations by responding to user requests, assisting with ...
Durham, NC · On-site
$19.75 - $27/hr
... complete technology services in Mobile development, Web development, Cloud computing and ... Experience working in a Application/Production Support based (not hardware) help desk environment.
Durham, NC · On-site
$19.75 - $27/hr
... complete technology services in Mobile development, Web development, Cloud computing and ... Experience working in a Application/Production Support based (not hardware) help desk environment.
Raleigh, NC · On-site
This will help to create a seamless technology experience for ViewPoint Partners. Job ... Serve as an escalation point for advanced technical support requests via phone, email, chat, or in ...
Raleigh, NC · On-site
This will help to create a seamless technology experience for ViewPoint Partners. Job ... Serve as an escalation point for advanced technical support requests via phone, email, chat, or in ...
Raleigh, NC · On-site
This will help to create a seamless technology experience for ViewPoint Partners. Job ... Serve as an escalation point for advanced technical support requests via phone, email, chat, or in ...
Raleigh, NC · On-site
This will help to create a seamless technology experience for ViewPoint Partners. Job ... Serve as an escalation point for advanced technical support requests via phone, email, chat, or in ...
Raleigh, NC · On-site
This will help to create a seamless technology experience for ViewPoint Partners. Job ... Serve as an escalation point for advanced technical support requests via phone, email, chat, or in ...
Quick apply
Raleigh, NC · On-site
This will help to create a seamless technology experience for ViewPoint Partners. Job ... Serve as an escalation point for advanced technical support requests via phone, email, chat, or in ...
$15 - $15.50/hr
... t requests via phone, email, or chat, including password resets, software installations, and ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
$15 - $15.50/hr
... t requests via phone, email, or chat, including password resets, software installations, and ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment. The DIT ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
Quick apply
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment. The DIT ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment. The DIT ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
Quick apply
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment. The DIT ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
$26 - $34/hr
Job Summary We are seeking a detail-oriented and security-conscious IT Helpdesk Support Technician to support our aerospace and defense operations. This role provides frontline IT support in a highly ...
Quick apply
$26 - $34/hr
Job Summary We are seeking a detail-oriented and security-conscious IT Helpdesk Support Technician to support our aerospace and defense operations. This role provides frontline IT support in a highly ...
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
Quick apply
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
Cary, NC · On-site
Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...
Cary, NC · On-site
Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...
Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...
Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...
$26.2K - $29.7K
0% of jobs
$29.7K - $33.1K
3% of jobs
$36.5K is the 25th percentile. Wages below this are outliers.
$33.1K - $36.6K
22% of jobs
The median wage is $38.6K / yr.
$36.6K - $40K
43% of jobs
$40K - $43.5K
6% of jobs
$43.6K is the 75th percentile. Wages above this are outliers.
$43.5K - $46.9K
6% of jobs
$46.9K - $50.4K
6% of jobs
$50.4K - $53.8K
5% of jobs
$53.8K - $57.3K
3% of jobs
$57.3K - $60.7K
3% of jobs
$60.7K - $64.2K
1% of jobs
$26.2K
$42.3K
$64.2K
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class IT consultancy services across the globe. We are a specialist IT consultancy offering services through our consultants/experts on a contingency basis in the UK, Europe, USA and Asia Pacific. We work with a portfolio of high profile multinational clients across all sectors.
Exceptional communication and customer handling skills
Experience working with ticketing system.
Strong analytical skills and quality conscious
Should resolve technical problem (over a phone/Chat or remote systems support)
Basic Understanding of Windows XP/Win 7.
Basic Understanding of Email configuration and support on MS office tools.
VPN troubleshooting and Incident Management.
All applicants must be flexible to work in 24/7 shifts
Rate: $10 per hour on W2
ANY
All your information will be kept confidential according to EEO guidelines.
Sourced by ZipRecruiter
It services
51 - 200 Employees
Somerville, NJ, US
