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Help Tech Chat Support Jobs in Raleigh, NC (NOW HIRING)

Skylimit Systems

IT Support Analyst

Raleigh, NC

$26 - $34/hr

Job Summary We are seeking a detail-oriented and security-conscious IT Helpdesk Support Technician to support our aerospace and defense operations. This role provides frontline IT support in a highly ...

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Vulcan Elements

IT Support Specialist

Raleigh, NC

As an IT Support Specialist, you will be first contact for technical assistance across our office ... Support Azure AD (Entra ID) user accounts, assist with MFA setup, and help maintain access to Azure ...

Vulcan Elements

IT Support Specialist

Durham, NC

As an IT Support Specialist, you will be first contact for technical assistance across our office ... Support Azure AD (Entra ID) user accounts, assist with MFA setup, and help maintain access to Azure ...

HCL America Inc

Level 1 Analyst IT Help Desk

Cary, NC · On-site

Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...

HCL America Inc

Level 1 Analyst IT Help Desk

Cary, NC · On-site

Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...

Noblesoft Technologies

Service desk Analyst

Morrisville, NC · On-site

$19.25 - $26.25/hr

Morrisville, NC - Onsite * Provide first-level technical support via phone, email, chat, or ... Experience in Technical helpdesk or technical call center support is required. * Hands-on ...

Relias

Support Associate

Morrisville, NC · Hybrid

$16 - $20.50/hr

We help organizations across the continuum of care get better at maintaining compliance, developing ... Tech * Onsite 321 Coffee Shop providing free coffee and pastries to employees As a Support ...

Bertelsmann

Support Associate

Morrisville, NC · On-site

$16 - $20.50/hr

We help organizations across the continuum of care get better at maintaining compliance, developing ... Tech * Onsite 321 Coffee Shop providing free coffee and pastries to employees As a Support ...

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Showing results 1-20

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Raleigh, NC

Help Tech Chat Support information

See Raleigh, NC salary details

$26.2K

$42.3K

$64.2K

How much do help tech chat support jobs pay per year?

As of Jun 18, 2026, the average yearly pay for help tech chat support in Raleigh, NC is $42,266.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $45,700.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

How can I make $2000 a week working from home?

Help tech chat support roles can pay varying amounts, but earning $2000 weekly typically requires full-time hours, advanced technical skills, and experience. Some support agents increase earnings through bonuses, overtime, or working for high-paying companies, often requiring certifications or specialized knowledge. Building a strong reputation and efficiency can also lead to higher pay in this field.

How to become a live chat support agent?

To become a help tech chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Relevant experience in customer service or technical support can be beneficial, and familiarity with chat platforms or help desk software is often required. Some employers may also prefer certifications in customer service or IT support.

Is paid chatting a legitimate job?

Help tech chat support jobs that involve paid chatting are legitimate when offered by reputable companies and clearly outline the responsibilities and payment terms. However, there are scams in the industry, so job seekers should verify the company's credibility and avoid jobs that require upfront fees or seem suspicious.

What job makes $10,000 a month without a degree?

Help Tech Chat Support roles typically do not pay $10,000 a month without significant experience or specialized skills. High-paying jobs that can reach this level without a degree often include sales, real estate, or entrepreneurship, but they usually require strong communication skills, industry knowledge, or business acumen rather than formal education.
What are popular job titles related to Help Tech Chat Support jobs in Raleigh, NC? For Help Tech Chat Support jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Raleigh, NC look for? The top searched job categories for Help Tech Chat Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Help Tech Chat Support jobs? Cities near Raleigh, NC with the most Help Tech Chat Support job openings:
Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in Raleigh, NC as of June 2026, with employment types broken down into 4% Internship, 64% Full Time, 27% Part Time, and 5% Contract. Highlights an 88% In-person, 7% Hybrid, and 5% Remote job distribution, with an average salary of $42,266 per year, or $20.3 per hour.

IT Support Analyst

Skylimit Systems

Raleigh, NC

$26 - $34/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Job Summary

We are seeking a detail-oriented and security-conscious IT Helpdesk Support Technician to support our aerospace and defense operations. This role provides frontline IT support in a highly regulated, mission-critical environment. The ideal candidate demonstrates strong technical aptitude, adherence to security protocols, and a commitment to supporting systems that enable national security and advanced aerospace innovation. This is an onsite role within secure facilities.


Essential Responsibilities

  • Provide first-line technical support for hardware, software, network, and user account issues.
  • Respond to, troubleshoot, and resolve help desk tickets in a timely manner.
  • Install, configure, and maintain desktop computers, laptops, printers, mobile devices, and peripheral equipment.
  • Support Microsoft Windows operating systems and business applications.
  • Create, modify, and maintain user accounts, permissions, and email access.
  • Assist with employee onboarding and offboarding activities.
  • Perform routine system maintenance, software updates, and security patching.
  • Troubleshoot connectivity, VPN, and network-related issues.
  • Maintain IT asset inventory and documentation.
  • Document incidents, solutions, and technical procedures.
  • Follow cybersecurity best practices and company security policies.
  • Escalate complex issues to senior IT personnel as appropriate.
  • Participate in an on-call support rotation as required.
  • Support IT operations within a highly regulated aerospace and defense manufacturing environment.


Required Qualifications

  • U.S. Citizen or legal resident.
  • Associate's or Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field; equivalent experience considered.
  • Experience providing computer troubleshooting and end-user support.
  • Strong problem-solving and analytical skills.
  • Excellent written and verbal communication skills.
  • Ability to communicate effectively with technical and non-technical users.
  • Strong organizational skills and ability to manage multiple priorities.
  • Working knowledge of Windows operating systems.
  • Hardware troubleshooting experience.
  • Understanding of cybersecurity principles and security best practices.
  • Ability to work within documented procedures and security requirements.


Preferred Qualifications

  • Experience with Active Directory.
  • Microsoft 365 administration and support experience.
  • Experience with ticketing/help desk systems.
  • Manufacturing, aerospace, defense, or highly regulated industry experience.
  • Knowledge of endpoint security and compliance frameworks.


Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off
  • Paid Holidays
  • Employee Referral Program
  • Career Development Opportunities
  • Flexible Working Arrangements (where applicable)Â