We are a specialist IT consultancy offering services through our consultants/experts on a ... Strong analytical skills and quality conscious Should resolve technical problem (over a phone/Chat ...
We are a specialist IT consultancy offering services through our consultants/experts on a ... Strong analytical skills and quality conscious Should resolve technical problem (over a phone/Chat ...
Email Customer Service Reps
Raleigh, NC · Remote
$16/hr
Medical
Dental
Vision
Life
Retirement
PTO
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... helping customers capitalize on change and master the momentum of technology. We're building ...
Email Customer Service Reps
Raleigh, NC · Remote
$16/hr
Medical
Dental
Vision
Life
Retirement
PTO
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... helping customers capitalize on change and master the momentum of technology. We're building ...
4/28 Chat Billing Agent
Morrisville, NC · On-site
$16 - $20.50/hr
Medical
Retirement
Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing ... support will help you grow into a successful employee. With well-established career paths across ...
4/28 Chat Billing Agent
Morrisville, NC · On-site
$16 - $20.50/hr
Medical
Retirement
Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing ... support will help you grow into a successful employee. With well-established career paths across ...
Sr. IT Support Specialist
Durham, NC · On-site
Medical
Dental
Vision
Life
Retirement
PTO
... phone, chat, and ticket. * Own tickets end to end -- diagnose, resolve, communicate status, and ... Mentor and coach junior technicians and help raise the overall quality of support delivery.
Quick apply
Sr. IT Support Specialist
Durham, NC · On-site
Medical
Dental
Vision
Life
Retirement
PTO
... phone, chat, and ticket. * Own tickets end to end -- diagnose, resolve, communicate status, and ... Mentor and coach junior technicians and help raise the overall quality of support delivery.
IT Help Desk Engineer
Raleigh, NC · On-site
$40K - $45K/yr
Medical
Dental
Vision
Life
Retirement
PTO
IT Help Desk Engineer CSP, Inc. is a leading Managed Services & IT Solutions Provider in North ... Provide phone, remote access, and some on-site technical support of CSP's clients * Recognize ...
Quick apply
IT Help Desk Engineer
Raleigh, NC · On-site
$40K - $45K/yr
Medical
Dental
Vision
Life
Retirement
PTO
IT Help Desk Engineer CSP, Inc. is a leading Managed Services & IT Solutions Provider in North ... Provide phone, remote access, and some on-site technical support of CSP's clients * Recognize ...
Helpdesk Analyst L1
$19 - $26/hr
Company Description Since 1991, Collabera has been a leading provider of IT staffing solutions and ... a phone/Chat or remote systems support) Basic Understanding of Windows XP/Win 7. Basic ...
Helpdesk Analyst L1
$19 - $26/hr
Company Description Since 1991, Collabera has been a leading provider of IT staffing solutions and ... a phone/Chat or remote systems support) Basic Understanding of Windows XP/Win 7. Basic ...
Help Desk Analyst -Sr-App Support
$19.75 - $27/hr
... complete technology services in Mobile development, Web development, Cloud computing and ... Experience working in a Application/Production Support based (not hardware) help desk environment.
Help Desk Analyst -Sr-App Support
$19.75 - $27/hr
... complete technology services in Mobile development, Web development, Cloud computing and ... Experience working in a Application/Production Support based (not hardware) help desk environment.
IT Help Desk Specialist - #4915
Durham, NC · On-site
$30 - $41/hr
It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com GRAIL is seeking an IT Help Desk Support Specialist ...
Quick apply
IT Help Desk Specialist - #4915
Durham, NC · On-site
$30 - $41/hr
It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com GRAIL is seeking an IT Help Desk Support Specialist ...
IT Help Desk Specialist - #4915
Durham, NC · On-site
$30 - $41/hr
Medical
Dental
Vision
Retirement
PTO
It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com GRAIL is seeking an IT Help Desk Support Specialist ...
IT Help Desk Specialist - #4915
Durham, NC · On-site
$30 - $41/hr
Medical
Dental
Vision
Retirement
PTO
It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com GRAIL is seeking an IT Help Desk Support Specialist ...
IT Help Desk Specialist - #4915
$30 - $41/hr
Medical
Dental
Vision
Retirement
PTO
It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com GRAIL is seeking an IT Help Desk Support Specialist ...
IT Help Desk Specialist - #4915
$30 - $41/hr
Medical
Dental
Vision
Retirement
PTO
It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com GRAIL is seeking an IT Help Desk Support Specialist ...
Proton IT Helpdesk
Raleigh, NC · On-site
$50K - $55K/yr
Medical
Dental
Vision
Life
Retirement
PTO
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
Proton IT Helpdesk
Raleigh, NC · On-site
$50K - $55K/yr
Medical
Dental
Vision
Life
Retirement
PTO
As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.
ISP Support Technician
$15.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
... t requests via phone, email, or chat, including password resets, software installations, and ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
ISP Support Technician
$15.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
... t requests via phone, email, or chat, including password resets, software installations, and ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...
HCIT Support Specialist - Overnight Shift
Garner, NC · On-site +1
Healthcare IT (HCIT) Support Specialist - Overnight Shift We are seeking an HCIT Support Specialist ... Assists customers by phone, email and chat in an inbound technical contact center (helpdesk ...
New
HCIT Support Specialist - Overnight Shift
Garner, NC · On-site +1
Healthcare IT (HCIT) Support Specialist - Overnight Shift We are seeking an HCIT Support Specialist ... Assists customers by phone, email and chat in an inbound technical contact center (helpdesk ...
New
Healthcare IT (HCIT) Support Specialist - Overnight Shift We are seeking an HCIT Support Specialist ... Assists customers by phone, email and chat in an inbound technical contact center (helpdesk ...
New
Healthcare IT (HCIT) Support Specialist - Overnight Shift We are seeking an HCIT Support Specialist ... Assists customers by phone, email and chat in an inbound technical contact center (helpdesk ...
New
Level 1 Analyst IT Help Desk
Cary, NC · On-site
Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...
Level 1 Analyst IT Help Desk
Cary, NC · On-site
Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...
Remote ISP Support Technician
Raleigh, NC · Remote
$15.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ...
Remote ISP Support Technician
Raleigh, NC · Remote
$15.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ...
Remote ISP Support Technician
Raleigh, NC · Remote
$15.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ...
Remote ISP Support Technician
Raleigh, NC · Remote
$15.50/hr
Medical
Dental
Vision
Life
Retirement
PTO
Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ...
Technology Support Technician
Chapel Hill, NC · On-site
$55K - $66K/yr
Medical
Life
Retirement
PTO
... Technology Support Technician - Journey Salary Grade Equivalent DT03 / IT01 Working Title ... Management Preferences Preference for individuals with previous customer service/help desk ...
Technology Support Technician
Chapel Hill, NC · On-site
$55K - $66K/yr
Medical
Life
Retirement
PTO
... Technology Support Technician - Journey Salary Grade Equivalent DT03 / IT01 Working Title ... Management Preferences Preference for individuals with previous customer service/help desk ...
Level 1 Analyst IT Help Desk
Cary, NC · On-site
Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...
Level 1 Analyst IT Help Desk
Cary, NC · On-site
Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment. The DIT ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
Quick apply
... chat and portal incidents & requests, and to support the NCID Identity Proofing Deployment. The DIT ... The Service Desk Tech II provides advanced technical support via phone, email, and tickets, working ...
Help Tech Chat Support information
See Cary, NC salary details
$25K - $28.3K
0% of jobs
$28.3K - $31.6K
3% of jobs
$34.8K is the 25th percentile. Wages below this are outliers.
$31.6K - $34.9K
22% of jobs
The median wage is $36.7K / yr.
$34.9K - $38.2K
43% of jobs
$38.2K - $41.4K
6% of jobs
$41.6K is the 75th percentile. Wages above this are outliers.
$41.4K - $44.7K
6% of jobs
$44.7K - $48K
6% of jobs
$48K - $51.3K
5% of jobs
$51.3K - $54.6K
3% of jobs
$54.6K - $57.9K
3% of jobs
$57.9K - $61.1K
1% of jobs
$25K
$40.3K
$61.1K
How much do help tech chat support jobs pay per year?
What is the difference between Help Tech Chat Support vs Help Desk Technician?
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
What are popular job titles related to Help Tech Chat Support jobs in Cary, NC?
For Help Tech Chat Support jobs in Cary, NC, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Cary, NC look for?
The top searched job categories for Help Tech Chat Support jobs in Cary, NC are:
What cities near Cary, NC are hiring for Help Tech Chat Support jobs?
Cities near Cary, NC with the most Help Tech Chat Support job openings:

Job description
Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class IT consultancy services across the globe. We are a specialist IT consultancy offering services through our consultants/experts on a contingency basis in the UK, Europe, USA and Asia Pacific. We work with a portfolio of high profile multinational clients across all sectors.
Exceptional communication and customer handling skills
Experience working with ticketing system.
Strong analytical skills and quality conscious
Should resolve technical problem (over a phone/Chat or remote systems support)
Basic Understanding of Windows XP/Win 7.
Basic Understanding of Email configuration and support on MS office tools.
VPN troubleshooting and Incident Management.
All applicants must be flexible to work in 24/7 shifts
Rate: $10 per hour on W2
ANY
All your information will be kept confidential according to EEO guidelines.
About BSL
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Somerville, NJ, US