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Help Tech Chat Support Jobs in Cary, NC (NOW HIRING)

Email Customer Service Reps

Raleigh, NC · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... helping customers capitalize on change and master the momentum of technology. We're building ...

4/28 Chat Billing Agent

Morrisville, NC · On-site

$16 - $20.50/hr

  • Medical

  • Retirement

Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing ... support will help you grow into a successful employee. With well-established career paths across ...

Sr. IT Support Specialist

Durham, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... phone, chat, and ticket. * Own tickets end to end -- diagnose, resolve, communicate status, and ... Mentor and coach junior technicians and help raise the overall quality of support delivery.

Helpdesk Analyst L1

Cary, NC

$19 - $26/hr

Company Description Since 1991, Collabera has been a leading provider of IT staffing solutions and ... a phone/Chat or remote systems support) Basic Understanding of Windows XP/Win 7. Basic ...

It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com GRAIL is seeking an IT Help Desk Support Specialist ...

IT Help Desk Specialist - #4915

Durham, NC · On-site

$30 - $41/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com GRAIL is seeking an IT Help Desk Support Specialist ...

IT Help Desk Specialist - #4915

Durham, NC

$30 - $41/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

It is supported by leading global investors and pharmaceutical, technology, and healthcare companies. For more information, please visit grail.com GRAIL is seeking an IT Help Desk Support Specialist ...

Proton IT Helpdesk

Raleigh, NC · On-site

$50K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through troubleshooting their technical issues.

ISP Support Technician

Raleigh, NC

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... t requests via phone, email, or chat, including password resets, software installations, and ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ...

Remote ISP Support Technician

Raleigh, NC · Remote

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Overview The Level 1 Help Desk Technician provides first-line support to end-users ... Respond to and resolve a high volume of IT support requests via phone, email, or chat, including ...

Role: IT Help Desk Support Location : Cary, NC Duration: Fulltime/ Perm with HCL America Role Summary: Help Desk Analyst - Responsibilities * Accept & registers Service Calls * Classify Service Calls ...

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Showing results 1-20

Help Tech Chat Support information

See Cary, NC salary details

$25K

$40.3K

$61.1K

How much do help tech chat support jobs pay per year?

As of Aug 15, 2026, the average yearly pay for help tech chat support in Cary, NC is $40,281.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,700.00 and $43,500.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Cary, NC?

For Help Tech Chat Support jobs in Cary, NC, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Cary, NC look for?

The top searched job categories for Help Tech Chat Support jobs in Cary, NC are:

What cities near Cary, NC are hiring for Help Tech Chat Support jobs?

Cities near Cary, NC with the most Help Tech Chat Support job openings:

Infographic showing various Help Tech Chat Support job openings in Cary, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,281 per year, or $19.4 per hour.

Helpdesk Support / L1 Support role

blackapple

Cary, NC

$10/hr

Contractor

Re-posted 22 days ago


Job description

Company Description

Blackapple Solutions Ltd (BSL) was founded in 2004 with the mission to provide best-in-class IT consultancy services across the globe. We are a specialist IT consultancy offering services through our consultants/experts on a contingency basis in the UK, Europe, USA and Asia Pacific. We work with a portfolio of high profile multinational clients across all sectors.


Job Description


Exceptional communication and customer handling skills
Experience working with ticketing system.
Strong analytical skills and quality conscious
Should resolve technical problem (over a phone/Chat or remote systems support)
Basic Understanding of Windows XP/Win 7.
Basic Understanding of Email configuration and support on MS office tools.
VPN troubleshooting and Incident Management.

All applicants must be flexible to work in 24/7 shifts


Rate: $10 per hour on W2



Qualifications

ANY

Additional Information

All your information will be kept confidential according to EEO guidelines.