San Jose, CA · On-site
$17.13/hr
... needed, to help resolve developer inquiries. Successful applicants are customer-focused and ... chat * At least 1 year programming or API level tech support experience * Proven ability to ...
San Jose, CA · On-site
$17.13/hr
... needed, to help resolve developer inquiries. Successful applicants are customer-focused and ... chat * At least 1 year programming or API level tech support experience * Proven ability to ...
... and chat support for portions of the day Shift We are currently hiring for the Fall 2026 semester ... Job Summary Student Technology Specialists assists with accessing Eduroam, downloading and ...
... and chat support for portions of the day Shift We are currently hiring for the Fall 2026 semester ... Job Summary Student Technology Specialists assists with accessing Eduroam, downloading and ...
Lexington, KY · On-site
$13.25/hr
... and chat support for portions of the day Shift We are currently hiring for the Fall 2026 semester ... Job Summary Student Technology Specialists assists with accessing Eduroam, downloading and ...
Lexington, KY · On-site
$13.25/hr
... and chat support for portions of the day Shift We are currently hiring for the Fall 2026 semester ... Job Summary Student Technology Specialists assists with accessing Eduroam, downloading and ...
$18.75 - $25.50/hr
Respond to IT service requests to our contact center via email, chat and/or customer-facing portal ... Actively supports and complies with all components of the compliance program, including, but not ...
$18.75 - $25.50/hr
Respond to IT service requests to our contact center via email, chat and/or customer-facing portal ... Actively supports and complies with all components of the compliance program, including, but not ...
Perrysburg, OH · On-site
$18.75 - $25.50/hr
Respond to IT service requests to our contact center via email, chat and/or customer-facing portal ... Actively supports and complies with all components of the compliance program, including, but not ...
Perrysburg, OH · On-site
$18.75 - $25.50/hr
Respond to IT service requests to our contact center via email, chat and/or customer-facing portal ... Actively supports and complies with all components of the compliance program, including, but not ...
Title: IT Technical Support / Help Desk Location: Columbus, OH 43219 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
Quick apply
Title: IT Technical Support / Help Desk Location: Columbus, OH 43219 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
Title: IT Technical Support / Help Desk Location: Columbus, OH 43219 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
Quick apply
Title: IT Technical Support / Help Desk Location: Columbus, OH 43219 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
Title: IT Technical Support / Help Desk Location: Columbus, OH 43219 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
Quick apply
Title: IT Technical Support / Help Desk Location: Columbus, OH 43219 Duration: 12 Months Pay Rate ... Customer Support: • Provide front-line support via phone or live chat with professionalism ...
Portsmouth, NH · On-site
$22 - $25/hr
... chat support, provisioning, repair, contract renewals, reporting and other duties as assigned ... tech manufacturing and research, hospitals and healthcare, banking and financial, secondary ...
Quick apply
Portsmouth, NH · On-site
$22 - $25/hr
... chat support, provisioning, repair, contract renewals, reporting and other duties as assigned ... tech manufacturing and research, hospitals and healthcare, banking and financial, secondary ...
Scottsdale, AZ · On-site
$20 - $25/hr
During periods of increased customer demand, this role will also assist with inbound chat support to help manage customer service volume. The work schedule for this role is Monday through Friday. Key ...
Scottsdale, AZ · On-site
$20 - $25/hr
During periods of increased customer demand, this role will also assist with inbound chat support to help manage customer service volume. The work schedule for this role is Monday through Friday. Key ...
Katy, TX · Remote
Respond professionally to customer inquiries via phone, email, or chat. * Provide Tier 1 help desk support for IT systems or operational services. * Assist students, staff, parents, or other ...
New
Quick apply
Katy, TX · Remote
Respond professionally to customer inquiries via phone, email, or chat. * Provide Tier 1 help desk support for IT systems or operational services. * Assist students, staff, parents, or other ...
New
Answering, documenting, and triaging help desk requests via phone, email, and chat * Resolving ... Hands-on exposure to a wide range of IT support activities * Opportunity to make a measurable ...
Quick apply
Answering, documenting, and triaging help desk requests via phone, email, and chat * Resolving ... Hands-on exposure to a wide range of IT support activities * Opportunity to make a measurable ...
Beaverton, OR · On-site
$16/hr
Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be enhanced by the ...
Beaverton, OR · On-site
$16/hr
Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be enhanced by the ...
Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be enhanced by the ...
Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be enhanced by the ...
Phoenix, AZ · Remote
$17 - $24/hr
We help organizations simplify technology, improve security, and support growth through proactive ... tickets, chat, and phone support. This role troubleshoots customer issues, maintains server and ...
Phoenix, AZ · Remote
$17 - $24/hr
We help organizations simplify technology, improve security, and support growth through proactive ... tickets, chat, and phone support. This role troubleshoots customer issues, maintains server and ...
York, PA · Hybrid
$55K - $65K/yr
Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Cutting-Edge Tech Setup: Receive a brand-new MacBook shipped to you, plus a budget to personalize ...
New
Quick apply
York, PA · Hybrid
$55K - $65K/yr
Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Cutting-Edge Tech Setup: Receive a brand-new MacBook shipped to you, plus a budget to personalize ...
New
Fairfax, VA · On-site
More than two billion identities worldwide have been safeguarded by Daon technology. Recognized as ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...
Fairfax, VA · On-site
More than two billion identities worldwide have been safeguarded by Daon technology. Recognized as ... Experience with ticketing systems, live chat support channels, and basic workflow tools. * Hands-on ...
Columbus, OH · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
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Columbus, OH · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Katy, TX · Remote
$21 - $28.75/hr
Respond professionally to customer inquiries via phone, email, or chat. * Provide Tier 1 help desk support for IT systems or operational services. * Assist students, staff, parents, or other ...
Quick apply
Katy, TX · Remote
$21 - $28.75/hr
Respond professionally to customer inquiries via phone, email, or chat. * Provide Tier 1 help desk support for IT systems or operational services. * Assist students, staff, parents, or other ...
Woodland, CA · On-site
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
Woodland, CA · On-site
Technician, Information Systems / IT Help Desk Support Location : Woodland Hills , CA 91367 Duration : One year project Job ID : 14958 Pay rate an hour -18.00 an hour Qualifications: * High School ...
$27K - $30.5K
0% of jobs
$30.5K - $34.1K
3% of jobs
$37.6K is the 25th percentile. Wages below this are outliers.
$34.1K - $37.6K
22% of jobs
The median wage is $39.7K / yr.
$37.6K - $41.2K
43% of jobs
$41.2K - $44.7K
6% of jobs
$44.9K is the 75th percentile. Wages above this are outliers.
$44.7K - $48.3K
6% of jobs
$48.3K - $51.8K
6% of jobs
$51.8K - $55.4K
5% of jobs
$55.4K - $58.9K
3% of jobs
$58.9K - $62.5K
3% of jobs
$62.5K - $66K
1% of jobs
$27K
$43.5K
$66K
| Aspect | Help Tech Chat Support | Help Desk Technician |
|---|---|---|
| Credentials | Basic IT certifications (e.g., CompTIA A+), customer service skills | CompTIA A+, Network+, or similar certifications, technical troubleshooting skills |
| Work Environment | Remote or on-site, primarily online chat interactions | On-site or remote, handling phone, email, and in-person support |
| Employer & Industry | Tech companies, customer service centers, e-commerce | IT departments, corporate offices, service providers |
| Search & Comparison Intent | Customer support roles focused on online chat | Technical support roles involving troubleshooting and hardware/software issues |
Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. BCforward's headquarters are in Indianapolis, Indiana and also operates delivery centers in 20 locations in North America as well as India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana.
Job Title: Customer Service Agent
Job Location: SAN JOSE CA 95113
Job Duration: 12+ Months
Job Hourly Rate: $17.13/HR W2
As a Support Operations Specialist you will support Android app developers who publish apps to the Play store as well as troubleshoot code-level issues. Through email and chat, you will resolve issues related to uploading, publishing, and maintaining apps on the Play Store. You will interact with the Support Operations team, as well as key client stakeholders as needed, to help resolve developer inquiries. Successful applicants are customer-focused and passionate about assisting developers with timely resolution of their app publishing issues.
Key Responsibilities
Skills and Experience
Namratha Gandavarapu
Sr. Recruiter
Direct: 317-210-8733
Sourced by ZipRecruiter
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
It services
5,001 - 10,000 Employees
Indianapolis, IN, US
1998
