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Help Tech Chat Support Jobs (NOW HIRING)

We strive to build a team of like-minded experts in both tax and technology who align with our ... Responsible for support operations through phone and chat for the TaxAct Online and Desktop 1040 ...

Helpdesk Tech

South Jordan, UT ยท On-site

$19 - $25.75/hr

... support experience. Essential Duties and Responsibilities - Respond to incoming service requests via phone, email, chat, and ticketing systems. - Diagnose and resolve hardware, software, printer ...

Helpdesk Tech

South Jordan, UT ยท On-site

$19 - $25.75/hr

... support experience. Essential Duties and Responsibilities - Respond to incoming service requests via phone, email, chat, and ticketing systems. - Diagnose and resolve hardware, software, printer ...

Be Seen First

Serve as the initial point of contact for clients through phone calls, emails, and chat support to ... Follow standard help desk procedures * Collaborate with peers, clients, and vendors for appropriate ...

Customer Support Specialist

Lenexa, KS ยท On-site

$17 - $22.75/hr

... live chat feature to provide live chat support Additional Responsibilities * Identifies and ... Proficiency in Microsoft Office Suite, CRM Basys provides technology and payment integration ...

Customer Service Agent

San Jose, CA ยท On-site

$17.13/hr

... needed, to help resolve developer inquiries. Successful applicants are customer-focused and ... chat * At least 1 year programming or API level tech support experience * Proven ability to ...

Customer Support Specialist

Lenexa, KS ยท Hybrid

$16.75 - $22.50/hr

... live chat feature to provide live chat support Additional Responsibilities * Identifies and ... Proficiency in Microsoft Office Suite, CRM Basys provides technology and payment integration ...

Customer Service Agent

San Jose, CA ยท On-site

$17.13/hr

... needed, to help resolve developer inquiries. Successful applicants are customer-focused and ... chat * At least 1 year programming or API level tech support experience * Proven ability to ...

Showing results 41-60

Help Tech Chat Support information

See salary details

$27K

$43.5K

$66K

How much do help tech chat support jobs pay per year?

As of Sep 9, 2026, the average yearly pay for help tech chat support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

More about Help Tech Chat Support jobs

What cities are hiring for Help Tech Chat Support jobs?

Cities with the most Help Tech Chat Support job openings:

What states have the most Help Tech Chat Support jobs?

States with the most job openings for Help Tech Chat Support jobs include:

What are popular job titles related to Help Tech Chat Support jobs?

For Help Tech Chat Support jobs, the most frequently searched job titles are:

Infographic showing various Help Tech Chat Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $43,480 per year, or $20.9 per hour.

Customer Support Representative II

Johnston, IA โ€ข On-site

Three Point Solutions
Recruiting and Staffing Servicesย โ€ขย 11 - 50 employees

$18 - $19.50/hr

Contractor

Re-posted 24 days ago


Job description

Job Title: Customer Support Representative II

Client: Heavy Machine Manufacturing Company

Duration: 24 Months (Possible Extension)

Location: Johnston, IA 50131

Schedule:

  • Onsite (5 days/week)
  • Monday-Friday
  • Must be flexible to work any 8-hour shift between 7:00 AM - 7:00 PM CST
  • Shift options: 7:00-3:30 | 8:00-4:30 | 9:00-5:30 | 10:30-7:00

Job Summary:

  • Provide technical and customer support via phone, email, and chat.
  • Support dealers and customers with software, connected equipment, and precision agriculture products.
  • Document cases in the case management/CRM system.
  • Troubleshoot customer issues and resolve escalations.
  • Create and maintain online support documentation.

Products Supported:
JDLink, Operations Center, Apex Farm Management, GreenStar Displays, StarFire Receivers, AutoTrac, Mobile Apps, Machine Guidance, JDLink Terminals, Dashboard, and other ISG products.

Required Qualifications:

  • Customer Service or Technical Support experience
  • Strong computer and troubleshooting skills
  • Experience with CRM or case management systems
  • Data management experience
  • Excellent communication and problem-solving skills
  • Ability to work flexible shifts and occasional holidays

Preferred:

  • Agriculture or Precision Farming knowledge
  • Experience supporting agriculture equipment or dealer networks
  • Bachelor's degree in Agriculture, Business, Engineering, IT, or related field

Training:

  • Approximately 6 weeks (8:00 AM-4:30 PM shift)
  • 3-4 months to reach full productivity

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