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Help Tech Chat Support Jobs in Minnesota (NOW HIRING)

Help Desk Support Tech I

Minneapolis, MN · On-site

$21 - $28.25/hr

Cuningham is seeking a Help Desk Support Tech I to join our Technology team in Minneapolis. This role provides frontline technical support to employees across the organization while helping ensure ...

New

Help Desk Support Tech I

Minneapolis, MN

$21 - $28.25/hr

The Help Desk Support Tech I supports a broad range of hardware, software, and collaboration technologies, including desktops, laptops, conferencing systems, printers, and Microsoft applications.

New

The Help Desk Support Tech I supports a broad range of hardware, software, and collaboration technologies, including desktops, laptops, conferencing systems, printers, and Microsoft applications.

New

Help Desk Support Tech I

Minneapolis, MN · On-site

$21 - $28.25/hr

They are seeking a Help Desk Support Tech I to provide technical support and assistance to users, ensuring efficient operation of technology systems. Company : Cuningham is a nationally recognized ...

New

IT Helpdesk Support

Goodhue, MN · On-site

$50K - $65K/yr

As the go-to tech hero, the IT Helpdesk Support role is all about solving problems, saving the day, and keeping our digital world running smoothly. From troubleshooting tech issues and managing ...

Help Desk Support

Eden Prairie, MN · On-site

$55K - $75K/yr

Help Desk Support Wunderlich-Malec Engineering is a 100% employee-owned ESOP and one of the largest ... Accept initial IT support requests, prioritize, diagnose, and drive resolution independently, or ...

Help Desk Support

Hopkins, MN · Hybrid

$55K - $75K/yr

... k Support Specialist position available in Eden Prairie, MN. This person will provide a range of ... Accept initial IT support requests, prioritize, diagnose, and drive resolution independently, or ...

Help Desk Support

Hopkins, MN · On-site

$55K - $75K/yr

... k Support Specialist position available in Eden Prairie, MN. This person will provide a range of ... Accept initial IT support requests, prioritize, diagnose, and drive resolution independently, or ...

Help Desk Support

Hopkins, MN · Hybrid

$55K - $75K/yr

... k Support Specialist position available in Eden Prairie, MN. This person will provide a range of ... Accept initial IT support requests, prioritize, diagnose, and drive resolution independently, or ...

Customer Support

Saint Paul, MN

$17.25 - $22/hr

Company Description KRG Technologies Inc. 25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355 ... I also request you to forward this opportunity to your friends or colleagues; so that we can help ...

Help Desk Support

Columbia Heights, MN

$20.25 - $27.50/hr

Company Description Since 1991, Collabera has been a leading provider of IT staffing solutions and ... Title: Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN ...

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Help Tech Chat Support information

How can I make $2000 a week working from home?

Help tech chat support roles typically pay hourly, and earning $2000 a week requires working full-time hours at competitive rates, often around $15-$25 per hour. Increasing income may involve taking on multiple shifts, gaining specialized skills, or working for companies that offer higher pay for technical expertise and customer support experience.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Minnesota? For Help Tech Chat Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Help Tech Chat Support jobs in Minnesota look for? The top searched job categories for Help Tech Chat Support jobs in Minnesota are:
What cities in Minnesota are hiring for Help Tech Chat Support jobs? Cities in Minnesota with the most Help Tech Chat Support job openings:

Help Desk Support Tech I

Cuningham

Minneapolis, MN • On-site

$21 - $28.25/hr

Full-time

Posted yesterday


Job description

Job Summary:
Cuningham is seeking a Help Desk Support Tech I to join our Technology team in Minneapolis. This role provides frontline technical support to employees across the organization while helping ensure reliable day-to-day technology operations across multiple office locations.
Responsibilities:
• Monitor and manage help desk ticket queues while meeting established SLA response and resolution timelines.
• Troubleshoot and resolve hardware, software, printing, peripheral, and connectivity issues.
• Install, configure, and maintain desktop and laptop hardware, operating systems, and software applications.
• Support Windows 10 and Windows 11 devices in office and remote work environments.
• Provide support for docking stations, monitors, printers, accessories, and end-user equipment.
• Support Microsoft Teams conferencing and video conference room technologies.
• Assist with employee onboarding activities including workstation setup and technology orientation.
• Support users across multiple office locations and remote work environments.
• Escalate and coordinate resolution of complex technical issues as needed.
• Maintain accurate ticket documentation and follow established IT procedures and standards.
• Communicate technical information effectively to non-technical users.
• Participate in office visits or travel to other locations for project work or onsite support as needed.
Qualifications:
Required:
• 3–6 years of Help Desk, Desktop Support, or related IT support experience.
• Experience supporting Microsoft O365, Teams, OneDrive, Adobe products, Bluebeam, Microsoft authentication technologies, Teams VC Rooms, docking stations, and multiple office locations.
• Strong troubleshooting, communication, customer service, and organizational skills with the ability to support both technical and non-technical users.
Preferred:
• Associate’s degree or Bachelor’s degree in Information Technology, Computer Science, or related field preferred; equivalent experience will be considered.
• Preferred experience supporting users in the Architecture, Engineering, and Construction (AEC) industry.
• Experience with virtual desktop technologies, Autodesk Revit, LogMeIn, Freshservice, or software license management is a plus.
Company:
Cuningham is a nationally recognized architecture and interior design firm. Founded in 1968, the company is headquartered in Minneapolis, USA, with a team of 201-500 employees. The company is currently Growth Stage.