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Help Tech Chat Support Jobs in Moorhead, MN (NOW HIRING)

Ingeus via Alexander Mann Solutions

Help Desk Tech

Fargo, ND · On-site

$19.75 - $26.50/hr

We are looking for IT support technicians that are passionate about the world of technology and want to be key individuals to help troubleshoot our clients. The IT Desktop Support Specialist ...

Ingeus via Alexander Mann Solutions

Help Desk Tech

Fargo, ND · On-site

$19.75 - $26.50/hr

We are looking for IT support technicians that are passionate about the world of technology and want to be key individuals to help troubleshoot our clients. The IT Desktop Support Specialist ...

Sanford Health

Associate Help Desk Support Technician

Fargo, ND · On-site

$18.25 - $24.50/hr

Summary Associate Help Desk Support Technicians will provide front-line technical support for all ... Associates' degree in technology related field strongly preferred. Sanford is an EEO/AA Employer M ...

City of West Fargo

IT Support Specialist

West Fargo, ND · On-site

$23.70 - $25.60/hr

Utilize help-desk ticketing software; process requests and respond directly or escalate as needed ... Coordinate with IT team on support requests involving network hardware, configuration, software ...

Red River Commodities

IT Support Specialist

Fargo, ND · On-site

... helping ensure the reliability and effectiveness of the organization's technology solutions. Key Responsibilities * Provide Tier 1 support for software, hardware, access, and other end-user ...

U.S. Navy

IT Support Specialist

Moorhead, MN · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

West Fargo, ND · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Glyndon, MN · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Casselton, ND · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Hillsboro, ND · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Ada, MN · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Argusville, ND · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Lake Park, MN · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Mapleton, ND · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

U.S. Navy

IT Support Specialist

Harwood, ND · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

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Showing results 1-20

All JobsHelp Tech Chat Support JobsHelp Tech Chat Support Jobs in Moorhead, MN

Help Tech Chat Support information

See Moorhead, MN salary details

$26.6K

$42.8K

$64.9K

How much do help tech chat support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for help tech chat support in Moorhead, MN is $42,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $46,200.00 per year, depending on experience, location, and employer.

What is the difference between Help Tech Chat Support vs Help Desk Technician?

AspectHelp Tech Chat SupportHelp Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+), customer service skillsCompTIA A+, Network+, or similar certifications, technical troubleshooting skills
Work EnvironmentRemote or on-site, primarily online chat interactionsOn-site or remote, handling phone, email, and in-person support
Employer & IndustryTech companies, customer service centers, e-commerceIT departments, corporate offices, service providers
Search & Comparison IntentCustomer support roles focused on online chatTechnical support roles involving troubleshooting and hardware/software issues

Help Tech Chat Support primarily involves assisting customers via online chat, focusing on quick troubleshooting and customer service. Help Desk Technicians handle broader technical issues, including hardware and software troubleshooting across multiple communication channels. Both roles require technical knowledge, but Help Desk Technicians typically have more in-depth technical certifications and responsibilities.

What are popular job titles related to Help Tech Chat Support jobs in Moorhead, MN?

For Help Tech Chat Support jobs in Moorhead, MN, the most frequently searched job titles are:

What job categories do people searching Help Tech Chat Support jobs in Moorhead, MN look for?

The top searched job categories for Help Tech Chat Support jobs in Moorhead, MN are:

What cities near Moorhead, MN are hiring for Help Tech Chat Support jobs?

Cities near Moorhead, MN with the most Help Tech Chat Support job openings:

Help Tech Chat Support jobs near you
Infographic showing various Help Tech Chat Support job openings in Moorhead, MN as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,765 per year, or $20.6 per hour.

Help Desk Tech

Ingeus via Alexander Mann Solutions

Fargo, ND • On-site

$19.75 - $26.50/hr

Full-time

Re-posted 7 days ago

Job description

Company Description
Atos is an IT services corporation with it being one of the biggest leaders in digital services with annual revenue of 12billion and close to 100,000 employees in 72 countries, serving a global client
base. They are a worldwide Information Technology Partner for the Olympic Games Atos specializes in hi-tech services, unified communications, cloud, big data and cyber security services. We are looking for IT support technicians that are passionate about the world of technology and want to be key
individuals to help troubleshoot our clients.
Job Description
The IT Desktop Support Specialist's primary role is to ensure proper
computer operation so that end users can accomplish business tasks. This
includes receiving, prioritizing, documenting, and actively resolving end user
help requests and application support. Problem resolution may involve the use
of diagnostic and help request tracking tools, as well as require that the
individual give in-person, hands-on help at the desktop level. Candidate may be
required to interact with other members of the IT Team to diagnose and resolve
unique problems. At times, the candidate may be asked to assist in the
maintenance and testing of network, servers and/or associated equipment. Training will be given to employees trainingis 7:00 am to 3:30 pm for ten consecutive days.
Qualifications
Duties and Tasks/Essential Functions:
  • Deliver service and support to
    end-users using and operating automated call distribution phone software,
    via remote connection or over the Internet;
  • Gather customer's information and
    determine the issue by evaluating and analyzing the symptoms;
  • Diagnose and resolve technical
    hardware and software issues involving internet connectivity, email
    clients, and more.
  • Follow standard processes and
    procedures;
  • Redirect problems to appropriate
    resource;
  • Accurately process and record call
    transactions using a computer and designated tracking software;
  • Organize ideas and communicate
    oral messages appropriate to listeners and situations;
  • Stay current with system
    information, changes and updates

Skill and Knowledge Qualifications:
  • Proper phone etiquette;
  • Ability to speak and write clearly
    and accurately;
  • Demonstrated proficiency in typing
    and grammar;
  • Knowledge of relevant software
    computer applications and equipment;
  • Knowledge of customer service
    principles and practices;
  • Effective listening skills;
  • Willingness to co-operate with
    others and work to the greater good;
  • Multi-tasking capabilities;
  • Minimum 12 hours of weekend
    working availability on a Saturday or Sunday
  • Problem Solving,
    Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills,
    Customer Service, Quality Focus, PC Proficiency, System Administration
  • Other IT certification helpful but not required

Additional Information
Conditions:
  • Must be able to sit for long
    periods of time
  • Position requires use of
    headset/microphone

Salary: 16.25
Required Education: High School Diploma or GED, 2-year technical degree or similar
experience.
Required Experience: 1
year Customer Service
Location: Fargo, North Dakota
JobType: Full Time
Hours: Variable

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